# Act! vs Bigin by Zoho CRM - 2026 Comparison - Software Advice

> Act! vs Bigin by Zoho CRM - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/crm/act-crm-profile/vs/bigin-by-zoho-crm

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Act! vs Bigin by Zoho CRM

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Updated June 15, 2026

# Act! vs. Bigin by Zoho CRM: 2026 Comparison

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Updated June 15, 2026

# Act! vs. Bigin by Zoho CRM: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/crm/act-crm-profile/)

[Act!](https://www.softwareadvice.com/crm/act-crm-profile/)

3.9

[(919)](https://www.softwareadvice.com/crm/act-crm-profile/reviews/)

Starting Price

$30.00per month

Free trial

Free version

Pros:

-   Customization options
-   Email integration

Cons:

-   High subscription cost
-   Frequent crashes

Who uses Act!

Based on 919 reviews

-   Popular among: Small businesses
-   Most common industries: Professional Services (15%), Finance & Accounting (13%) and IT & Software Development (8%)
-   Top use cases: CRM (16%), Contact Management (14%) and Marketing Automation (5%)

61% of users recommend this product

[](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/)

[Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/)

4.7

[(732)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/)

Starting Price

$7.00per year

Free trial

Free version

Pros:

-   User Interface
-   Ease of Use

Cons:

-   Integrations

Who uses Bigin by Zoho CRM

Based on 732 reviews

-   Popular among: Small businesses
-   Most common industries: Professional Services (18%), IT & Software Development (16%) and Retail, Consumer Goods & Services (8%)
-   Top use case: CRM (50%)

88% of users recommend this product

[](https://www.softwareadvice.com/crm/act-crm-profile/)

Act!

3.9

[(919)](https://www.softwareadvice.com/crm/act-crm-profile/reviews/)

[](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/)

Bigin by Zoho CRM

4.7

[(732)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/)

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Add product

## User satisfaction

* * *

3.9

Based on 919 reviews

Ease of use

3.9

Value for money

3.9

Customer support

3.6

Functionality

3.9

4.7

Based on 732 reviews

Ease of use

4.8

Value for money

4.7

Customer support

4.5

Functionality

4.5

Looking for better customer support? Ask an advisor for high-rated alternatives

Looking for better customer support? Ask an advisor for high-rated alternatives

Looking for better customer support? Ask an advisor for high-rated alternatives

## User interface

* * *

## Key features

Features selected based on 1,651 reviews from Sales Tracking

* * *

Calendar Management

4.4

Calendar/Reminder System

N/A

Email Management

4.0

Lead Qualification

N/A

Live Chat

N/A

Marketing Automation

N/A

Calendar Management

N/A

Calendar/Reminder System

4.5

Email Management

N/A

Lead Qualification

4.3

Live Chat

4.1

Marketing Automation

4.3

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

ZapierNot enough reviews

](https://www.softwareadvice.com/cloud-management/zapier-profile/)[

iCloudNot enough reviews

](https://www.softwareadvice.com/cms/icloud-profile/)[

Microsoft 365Integration rated 4.4 from 22 reviews

](https://www.softwareadvice.com/productivity/microsoft-365-profile/)

[

Zoho DeskNot enough reviews

](https://www.softwareadvice.com/crm/zoho-desk-profile/)[

ZapierNot enough reviews

](https://www.softwareadvice.com/cloud-management/zapier-profile/)[

Zoho MeetingNot enough reviews

](https://www.softwareadvice.com/remote-support/zoho-meeting-profile/)

## Reviews

* * *

DM

Dan M.PresidentFinancial Services, 2-10 employees

"provides direct, high-level technical support from experienced senior technicians and engineers who genuinely stay with you until problems are fully resolved. Whether it’s recovering critical data or troubleshooting complex system issues, their team consistently delivers."

May 1, 2026

CM

Christine M.Travel AgentLeisure, Travel & Tourism, Self-Employed

"I have had problems with the web-based product being able to print out my template that I designed for my clients. "

Apr 29, 2026

SH

Sebastian H.ChairmanHospital & Health Care, 51-200 employees

"zoho bigin is great for our non-profit, as they provide great CRM services with enough functionality that we need, especially the gmail plugin they offer for google chrome works great to import relevant contacts directly into out bigin CRM."

Apr 10, 2026

AG

Amanda G.Office ManagerConstruction, 2-10 employees

"For example, products added to the Sales Pipeline cannot transfer to a quote or invoice."

Jan 20, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[HubSpot CRM vs Act!](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/3259-act-crm/)[Salesforce Sales Cloud vs Act!](https://www.softwareadvice.com/compare/2764-Salesforce/vs/3259-act-crm/)[HubSpot CRM vs Bigin by Zoho CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/392397-bigin-by-zoho-crm/)[Salesforce Sales Cloud vs Bigin by Zoho CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/392397-bigin-by-zoho-crm/)