Act! vs HubSpot CRM

Act! has 641 reviews and a rating of 3.68 / 5 vs HubSpot CRM which has 2716 reviews and a rating of 4.51 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.68 / 5 (641)

4.51 / 5 (2,716)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

3.5 / 5

4.5 / 5

Customer Support

3.5 / 5

4.5 / 5

Functionality

3.5 / 5

4.5 / 5

Last Review Written

February 22, 2021

March 11, 2021

Pros/Cons

  • Pros

  • It's incredibly easy to use and allows me to work out of the office with zero hassle

  • I particularly like the fact that it has all of the fields that I need and it is easy to use.

  • Cons

  • can run into issues with some parts of program but tech support resolves

  • Nothing wrong that Act isn't working on. I wish the hosted version was a little more flexible.... but that is just personal and visual wishes for me.

  • Pros

  • Fantastic customer service. Great layout. Very intuitive.

  • Excelente aplicativo, bem intuitivo e fácil de se aprender a utilizar para realizar o gerenciamento de vendas

  • Cons

  • What there are several functions that require some training (tutorials) is not annoying, just that it takes a little time

  • Their email creation tool is great, however, it can't import custom fonts to help keep messages aligned with branding.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

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Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Pricing Guide

2020 CRM Software Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos