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Act! vs Microsoft 365: Which is best for you?
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Features
- Over many years of use, I have consistently felt confident that sensitive contact information, notes, and communications are well protected and appropriately managed within the system.
- They have added a mobile app (that was lacking before and the reason I almost left), added project and pipeline management, and interactive quotes to name a few of the new features. When I switched to the cloud, I had an issue getting my database converted. As I was struggling with that, my phone rang.
- Microsoft support through admin center is 10/10, and they quickly provide reply and are eager to jump on a call to resolve an issue if possible (and issues do occur sometimes when you’re a Mac app user of Word, Excel… especially when working on big files or changing organizations when collaborating with externals).
- As of today, if you switch from Classic to New Outlook, you'll miss lots of features, and you'll feel like a Guinea pig because Microsoft uses you to do the testing, adding or removing features.
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Recommendations
