Act!

SysAid

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Ratings & Reviews

Overall Rating

3.71 / 5 (611)

4.40 / 5 (202)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

3.5 / 5

4.5 / 5

Functionality

3.5 / 5

4.5 / 5

Last Reviewed

May 26, 2020

May 18, 2020

Pros/Cons

  • Pros

  • It's incredibly easy to use and allows me to work out of the office with zero hassle

  • I particularly like the fact that it has all of the fields that I need and it is easy to use.

  • Cons

  • can run into issues with some parts of program but tech support resolves

  • Nothing wrong that Act isn't working on. I wish the hosted version was a little more flexible.... but that is just personal and visual wishes for me.

  • Pros

  • Superior, Best, easy to use, the better, like no other

  • Easy of use, the documentation ton implement the software are really well detailled , great support from the team when you got a small problem.

  • Cons

  • A little confusion when setting up modules, but the support via Chat, trouble tickets and FAQ makes it bearable for roll-out and 1st time users

  • Final users can´t reasign tickets, the look and fill can barely change it, but it works quite well for what is designed.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots