Act!

Vivantio Pro

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Ratings & Reviews

Overall Rating

3.71 / 5 (611)

4.27 / 5 (160)

Ease-of-Use

3.5 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

3.5 / 5

4.5 / 5

Functionality

3.5 / 5

4.0 / 5

Last Reviewed

May 26, 2020

April 13, 2020

Pros/Cons

  • Pros

  • It's incredibly easy to use and allows me to work out of the office with zero hassle

  • I particularly like the fact that it has all of the fields that I need and it is easy to use.

  • Cons

  • can run into issues with some parts of program but tech support resolves

  • Nothing wrong that Act isn't working on. I wish the hosted version was a little more flexible.... but that is just personal and visual wishes for me.

  • Pros

  • It's easy to use and the cost is great compared to other systems on the market with less features.

  • Ease of use. This software does not need much of training and is very user friendly as far as my experience is concerned.

  • Cons

  • Unsure how well it will cope with further larger expansion and systems integration

  • Need better tracking of tickets completed/closed per department, person. Graphs are now good at ticket counts.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots