# Act! vs Zoho CRM - 2026 Comparison - Software Advice > Act! vs Zoho CRM - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/crm/act-crm-profile/vs/zoho-crm --- [Home](https://www.softwareadvice.com/) / [Contact Management Software](https://www.softwareadvice.com/crm/contact-management-comparison/) / Act! vs Zoho CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 17, 2026 # Act! vs. Zoho CRM: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 17, 2026 # Act! vs. Zoho CRM: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/crm/act-crm-profile/) [Act!](https://www.softwareadvice.com/crm/act-crm-profile/) 3.9 [(919)](https://www.softwareadvice.com/crm/act-crm-profile/reviews/) Starting Price $30.00per month Free trial Free version Pros: - Customization options - Email integration Cons: - High subscription cost - Frequent crashes Who uses Act! Based on 919 reviews - Popular among: Small businesses - Most common industries: Professional Services (15%), Finance & Accounting (13%) and IT & Software Development (8%) - Top use cases: CRM (16%), Contact Management (14%) and Marketing Automation (5%) 61% of users recommend this product [](https://www.softwareadvice.com/crm/zoho-crm-profile/) [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6978)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Starting Price $14.00per month Free trial Free version Pros: - Customization options - Customer engagement Cons: - Slow customer support - User interface complexity Who uses Zoho CRM Based on 6978 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (23%), Professional Services (17%) and Retail, Consumer Goods & Services (8%) - Top use cases: CRM (17%), Account Management (7%) and Sales Tracking (7%) 68% of users recommend this product [](https://www.softwareadvice.com/crm/act-crm-profile/) Act! 3.9 [(919)](https://www.softwareadvice.com/crm/act-crm-profile/reviews/) [](https://www.softwareadvice.com/crm/zoho-crm-profile/) Zoho CRM 4.3 [(6978)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) + Add product Add product ## User satisfaction * * * 3.9 Based on 919 reviews Ease of use 3.9 Value for money 3.9 Customer support 3.6 Functionality 3.9 4.3 Based on 6,978 reviews Ease of use 4.2 Value for money 4.3 Customer support 4.1 Functionality 4.3 Looking for better customer support? Ask an advisor for high-rated alternatives Looking for better customer support? Ask an advisor for high-rated alternatives Looking for better customer support? Ask an advisor for high-rated alternatives ## User interface * * * ## Key features Features selected based on 7,897 reviews from Contact Management * * * Calendar Management 4.4 Customer Journey Mapping N/A Email Management 4.0 Quotes/Estimates 3.0 Reporting/Analytics 4.0 Sales Pipeline Management 4.0 Calendar Management 4.4 Customer Journey Mapping 4.1 Email Management 4.2 Quotes/Estimates 4.2 Reporting/Analytics 4.3 Sales Pipeline Management 4.3 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ ZapierNot enough reviews ](https://www.softwareadvice.com/cloud-management/zapier-profile/)[ iCloudNot enough reviews ](https://www.softwareadvice.com/cms/icloud-profile/)[ Microsoft 365Integration rated 4.4 from 22 reviews ](https://www.softwareadvice.com/productivity/microsoft-365-profile/) [ Google AdsIntegration rated 4.3 from 32 reviews ](https://www.softwareadvice.com/marketing/google-ads-profile/)[ Zoho SocialIntegration rated 4.6 from 50 reviews ](https://www.softwareadvice.com/marketing/zoho-social-profile/)[ Zoho SurveyIntegration rated 4.4 from 20 reviews ](https://www.softwareadvice.com/customer-experience/zoho-survey-profile/) ## Reviews * * * DM Dan M.PresidentFinancial Services, 2-10 employees "provides direct, high-level technical support from experienced senior technicians and engineers who genuinely stay with you until problems are fully resolved. Whether it’s recovering critical data or troubleshooting complex system issues, their team consistently delivers." May 1, 2026 CM Christine M.Travel AgentLeisure, Travel & Tourism, Self-Employed "I have had problems with the web-based product being able to print out my template that I designed for my clients. " Apr 29, 2026 ST Samreen T.DirectorInformation Technology and Services, 51-200 employees "Within a single platform, it offers an entire suite of capabilities for lead management, deal tracking, workflow automation, and enhanced client engagement." Apr 14, 2026 SM Sourav M.SupervisorMarketing and Advertising, 11-50 employees "Customer Support can also be inconsistent and sometimes slow to resolve deeper technical issues unless you pay for premium support tier" Jun 3, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [HubSpot CRM vs Act!](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/3259-act-crm/)[Salesforce Sales Cloud vs Act!](https://www.softwareadvice.com/compare/2764-Salesforce/vs/3259-act-crm/)[Salesforce Sales Cloud vs Zoho CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/392464-zoho-crm/)[HubSpot CRM vs Zoho CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/392464-zoho-crm/)