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Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.27 / 5 (245)

4.40 / 5 (150)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

April 29, 2020

August 13, 2020

Pros/Cons

  • Pros

  • Great support and product learning program. The integration with our CRM and overall features/ease-of-use was excellent. It was a pleasure working with their team.

  • User friendly, quick and convenient! I use it everyday and I enjoy how easy it is to use and also train others to use.

  • Cons

  • There are a few qwirky things about the software and they can be slow to adapt at times but they do listen to customers.

  • The email builder works great but does not live up to my requirements. I wish you could get more advanced with designs.

  • Pros

  • Works as expected. Easy to configure and is very intuitive.

  • Very customizable, and no coding!! Easy to use

  • Cons

  • The software is lacking in visual design. It's functional but getting information to be readable and look good is very hard and takes quite a bit of work in the dashboard manager.

  • The UI is somewhat dated but still functional. Their web-based console (for technicians) has about 90% the functionality of the thick client.

Pricing

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Product Demo & Screenshots

Product Demo