Act-On

RescueAssist

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Ratings & Reviews

Overall Rating

4.27 / 5 (245)

4.48 / 5 (124)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

April 29, 2020

June 30, 2020

Pros/Cons

  • Pros

  • Great support and product learning program. The integration with our CRM and overall features/ease-of-use was excellent. It was a pleasure working with their team.

  • User friendly, quick and convenient! I use it everyday and I enjoy how easy it is to use and also train others to use.

  • Cons

  • There are a few qwirky things about the software and they can be slow to adapt at times but they do listen to customers.

  • The email builder works great but does not live up to my requirements. I wish you could get more advanced with designs.

  • Pros

  • I like that the software is easy to use, the connection is smooth and it has been stable most of the time.

  • I love how easy it is to use. Simply send a link to your user in need and go. It is easy to elevate credentials and the unattended support is awesome

  • Cons

  • The only possible con is that it is a little more expensive than some of the competitors out there, but considering the reliability we have had with it, I cannot complain about that.

  • The only downside I see is the limited phone support capabilities. That is more of an issue with apple being greedy then the software as android support is awesome

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots