ActiveCampaign vs Constant Contact
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4.3 / 5
Value for Money
4.4 / 5
4.1 / 5
Customer Support
4.4 / 5
4.2 / 5
Functionality
4.5 / 5
4.2 / 5
Last Review Written
September 30, 2024
September 30, 2024
Pros/Cons
Pros
- I just migrated to Active Campaign about a month ago. It came highly recommended to me, and it's clear that A.C. has a lot of amazing features that can grow with me over the years.
- I use the application to run campaigns through promotional mail, i like the ability to send mail to all mailing list, and ability to schedule posts online makes it best for.
- Excellent integration with lead tracking and tagging and easy to set up automation and triggers to help you stay on top of your analytics.
Cons
- The email editor is rather clunky and can be frustrating at times, especially with regard to the "undo" function. The image selector/inserter is also terrible.
- I found it really frustrating when I had a problem with one of my automation and there was no resource available in a timely manner.
- Sometimes, speed and agility can be an issue. When in the interface with multiple templates and graphics may come hard for your pc, and the site may look a bit exhausted and lagging.
Pros
- Constant Contact excels with its user-friendly interface, reliable email deliverability, extensive integrations, and robust automation, making it a top choice for effective email marketing.
- The feature that I like the best is the ability to manage the communication to a variety of people and split it into smaller groups if I need to.
- This software can organize all of your email lists. It can also help create some really amazing promotional/news letter products to help the client stay connected with all of those emails.
Cons
- The gym was never opened again and they kept charging us for more than a year. They are refusing to refund the charges and did not stop charge our credit card until we cancel it with bank.
- Dislike with the Marketing program that you can only have 3 users on the product. Lost of times we needed more users.
- We felt the customer service was poor and unfair given the extremely low percentage of those who clicked "spam" (2-3 individuals) out of 5-6K recipients on a given campaign.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
