AddressTwo is a cloud-based customer relationship management (CRM) solution developed by small business owners. It helps teams manage their contacts, leads, follow-up tasks and other sales and marketing activities.
Applications included in AddressTwo include Marketing Automation, Sales Automation, customer service, help desk, customer analytics and more. It's best suited for companies with less than $5M in annual revenue, and can support a wide variety of industries: consulting, hospitality, real estate, education, distribution and more.
There are three editions for different business sizes. Since AddressTwo is cloud-based, it's accessible from any device with an internet connection.
From a single database, users can take advantage of tools including email, postcard and SMS marketing capabilities. Outbound communication, including newsletters, promotions, and holiday cards, are also available. The system offers Addy, a built-in virtual assistant, who sends daily email reminders of tasks due.
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Louisa from Flagstaff Satellite & TV
Value for money
Great customer contact tools! Great reporting and ways to use lists and tasks. Easy to keep visibility on projects and reassign. (many things to like about using AddressTwo)
Nothing to state. Actually, every time we have asked for help on how to do something the support team helps us to find a way to make it happen.Review Source: Capterra
Response: AddressTwo, AddressTwo
Thank you so much for your review and being a great customer over the last 2+ years! It's always fun when we get to chat!
Elizabeth from Equine Equipment
Value for money
It is easy to use! The customer service is excellent, the task list is crucial to our sales life.
Sometimes crashes but the staff is always prompt to help. The query search is easy once you learn it.