AddressTwo Software


AddressTwo is a cloud-based customer relationship management (CRM) solution developed by small business owners. It helps teams manage their contacts, leads, follow-up tasks and other sales and marketing activities.

Applications included in AddressTwo include Marketing Automation, Sales Automation, customer service, help desk, customer analytics and more. It's best suited for companies with less than $5M in annual revenue, and can support a wide variety of industries: consulting, hospitality, real estate, education, distribution and more.

There are three editions for different business sizes. Since AddressTwo is cloud-based, it's accessible from any device with an internet connection.

From a single database, users can take advantage of tools including email, postcard and SMS marketing capabilities. Outbound communication, including newsletters, promotions, and holiday cards, are also available. The system offers Addy, a built-in virtual assistant, who sends daily email reminders of tasks due.

Account view
Account view
Account view
Dashboard
Dashboard
Email editor
Email editor
Query builder
Query builder
Search results
Search results
Task dashboard
Task dashboard

Supported Operating System(s):

Mac OS, Web browser (OS agnostic)



50 Reviews of AddressTwo

Overall rating

4.5 / 5 stars

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Louisa from Flagstaff Satellite & TV

Ease-of-use

Value for money

Customer support

Functionality

June 2018

We've used AddressTwo for 5+ years. It is easy to input and manage data. Great business tool!

Pros

Great customer contact tools! Great reporting and ways to use lists and tasks. Easy to keep visibility on projects and reassign. (many things to like about using AddressTwo)

Cons

Nothing to state. Actually, every time we have asked for help on how to do something the support team helps us to find a way to make it happen.

Review Source: Capterra

Response: AddressTwo, AddressTwo

June 2018

Thank you so much for your review and being a great customer over the last 2+ years! It's always fun when we get to chat!

Elizabeth from Equine Equipment

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Pros

It is easy to use! The customer service is excellent, the task list is crucial to our sales life.

Cons

Sometimes crashes but the staff is always prompt to help. The query search is easy once you learn it.

Response: