Adobe Campaign vs Salesforce Marketing Cloud

RATING:

4.4

(179)

Adobe Campaign has 179 reviews and a rating of 4.38 / 5 stars vs Salesforce Marketing Cloud which has 491 reviews and a rating of 4.19 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (179)
4.2 (491)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 7, 2024
May 30, 2024
Pros/Cons
  • Pros

  • Most of the marketing tasks we conduct through the Adobe Campaign. The platform is best suited for email marketing and SMM, but it does a good job with the rest of the tasks.
  • It helps you centralize your work and distribute tasks. You can also schedule marketing outreaches in advance ,very useful.
  • Cons

  • Lots of bugs, lack of proper documentation and tutorials makes it difficult for users to achieve the results we ultimately need to.
  • I have nothing that has proved to be a problem thus far.
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  • Pros

  • This is a sales persons greatest tool. In addition you can create custom objects to enable the support team to better work cases.
  • The support and training from SF have been excellent.
  • Cons

  • IT is sometimes hard to organize and sort files.
  • It's is very costly as compared to others I the market.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
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$
Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2020

Advisor Recommendations

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos