AG-VIP 2026: Benefits, Features & Pricing

Wondering if AG-VIP is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

AG-VIP

4.6

(5)

Pricing

Pricing available upon request

About AG-VIP

AG-VIP is a Windows-based call center software for inbound and outbound calls, which is available in multiple languages, including English, German and French. Key features include MS-SQL based database, graphic campaign designer, computer telephony integration (CTI), dialer, VoIP softphone, interactive scripting and reporting.

The user interface of AG-VIP can be customized by administrators. It allows staff members to import and export data and schedule background jobs. AG-VIP provides a connector to MS-Office, Outlook, Email via simple mail transfer protocol (SMTP), and integrates with B2B website tracker and lead marketing automation tools.

AG-VIP Screenshots

AG-VIP Pricing and Plans

Starting price: €990.00

Free Trial

Free Version

Basic

€990.00

per feature

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

AG-VIP Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of AG-VIP
Alerts/Escalation
Calendar/Reminder System
Call Logging
Call Recording
Call Scripting
Campaign Management
Computer Telephony Integration
Contact Management
CRM
Document Storage
Email Marketing
Forecasting
Inbound Call Center
Lead Generation
Lead Management
Manual Dialer
Marketing Automation
Mobile Access
Mobile App
Multi-Channel Communication
Outbound Call Center
Predictive Dialer
Queue Management
Social Media Integration

AG-VIP User Reviews

Overall Rating

4.6

Ratings Breakdown

60%

40%

Secondary Ratings

Ease of Use

4.6

Value for money

4.8

Customer support

5.0

Functionality

4.6

Have you used AG-VIP and would like to share your experience with others?

Christoph Felix S.

Verified reviewer

Architecture & Planning

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

AG-VIP

Like above mentioned very customer needs focused team, very short reaction time, knowledge of the different languages the different stakeholders are speaking and able to translate it in the neccessary processes. Also great assistance and support in defining neccessary processes if the user is not able to define the processes by himself. Customer Service always does its best to satisfy the customer. They also keep staying calm if users are asking the same question several times.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A maximum of individual customizing options, really easy to implement and roll-out, no IT-Experts needed for ongoing administrations, administration can be done by "normal" BackOffice and Project Managers. Costs in comparism to other suppliers cheap.

Cons:

No Cons, whenever we faced anything that had to be changed or redesigned or didn't work in the way we thought AG-VIP customer support, application development and especially [SENSITIVE CONTENT HIDDEN] always found a solution.

Reasons for choosing AG-VIP

Costs, Customizing possibilities, Possibility to establish software on an inhouse server

Reasons for switching to AG-VIP

Because metacall was based on a pay per use what resulted in very high costs and no possibility to customize the software for our needs. Very bad Service levels, sometimes no solution for fixing existing problems, Browser incompatibilities, not really good working software

Jürgen P.

Verified reviewer

Pharmaceuticals

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Proffessionelles Kontaktmanagement mit viel Individualisierungs-Optionen

AG-VIP bietet über das Makromodell und den Oberflächendesigner enorme Möglichkeiten, die Software den eigenen Bedürfnissen und Geschäftsprozessen anzupassen. Das erfordert etwas Knowhow, aber es lohnt sich. So kann man seine Abläufe erfolgsorientiert nach seinen individuellen Erfordernissen gestalten und muss sich nicht nach starren Standardvorgaben richten. Daumen hoch !

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Möglichkeit verschiedenste Projekte durchzuführen - Benutzerfreundlich für den Anwender, aufgrund von Gestaltung individueller Bearbeitungsmasken - SQL-Datenbank, auf welche auch extern zugriffen werden kann zum Vernetzen von Daten - Automatische Prozesse zur personalisierten Ausgabe von Dokumenten - Integration in unternehmensindividuelle Prozesse und Abläufe - Sehr guter Support, immer erreichbar und sehr kompetent

Cons:

Beschreibungen im Handbuch für Makroprogrammierung könnten teilweise ausführlicher und mit mehr Beispielen sein

Andreas B.

Verified reviewer

Consumer Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

I like it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The flexibilty of the project. Its easy to customize.

Cons:

The legazy UI. The missing properties for mandatory fields. You have to do this with macros. The missing events on chaning fields

Vendor Response

Hello Andreas Burstner. thanks for your detailled reviewe. Event macros for changing data in input fields are available since 2019. Please update your software version. Documentation can be found in the macro manual.

Replied November 2020

Susan A.

Verified reviewer

Automotive

10000+ employees

Used daily for more than 2 years

Review source

Reviewed November 2020

begeisterte AGVIP User

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Das beste an AGVIP sind die Mitarbeiter und Herr Grutzeck. Sehr freundliches. kompetentes innovatives Team. AGVIP ist ein sehr guter Baukasten im Projektmanagement. Schnell und einfach umzusetzen. Mit ein wenig Affinität gelingt jede neue Aufgabe.

Cons:

Am wenigsten gefallen... Hier kann ich nichts schreiben.

Samuel V.

Verified reviewer

Telecommunications

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Top Software