Agile CRM

Freshsales

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Ratings & Reviews

Overall Rating

4.21 / 5 (388)

4.67 / 5 (447)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

June 5, 2020

June 2, 2020

Pros/Cons

  • Pros

  • Easy to use and implement immediately. No need for long training. Support is friendly and extremely competent. No downtime until now. Free version to try out. Cost-benefit is great.

  • The software is easy to use, the training they provide is fabulous and the customer support is great.

  • Cons

  • The automation is limited for the free version. Although the landing page and form builder is really useful, I felt it was quite limiting in the design aspect.

  • It could do a little more on the sales pipeline side but at the price available I can deal with that.

  • Pros

  • Very user friendly for a small business...great customer support and easy to use for new sales staff...great mobile application.

  • I love how you can customize every field, action and flow to how you need it to work. Very easy to make changes and adjustments as you grow and change.

  • Cons

  • Can't merge Leads and Contacts, but otherwise good.

  • The reporting functionality is just OK and clunky to use. Exporting data is not as easy as it could be.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

5 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots