# Akita Software Reviews, Demo & Pricing - 2026 > Review of Akita Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/akita-profile --- [Home](https://www.softwareadvice.com/) / [Business Intelligence Software](https://www.softwareadvice.com/bi/) / Akita Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Akita 2026: Benefits, Features & Pricing Wondering if Akita is right for your organization? Our Business Intelligence Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Akita 4.4 [(8)](https://www.softwareadvice.com/crm/akita-profile/#reviews) Pricing Starting at $99.00 per month ### About Akita Akita is a cloud-based customer success solution designed to help businesses identify upselling or cross selling opportunities and reduce customer churns. The application enables administrators to create customer segments, track usage data to generate health scores and monitor account health. Customer success managers can use the application to trigger predefined workflows based on customer activities and behavior. Akita allows supervisors to send automated alerts to customers for overdue invoices, open support tickets, ratings and more. The integrated inbox system lets professionals consolidate customer data including tasks, emails, NPS surveys and help-desk tickets. Akita comes with an application programming interface (API), which facilitates integration with several third-party platforms, such as AWeber, Slack, ActiveCampaign, Agile CRM, Hubspot, Pipedrive, QuickBooks, Salesforce, SugarCRM, Stripe and more. Pricing is available on monthly and annual subscriptions and support is extended via phone, email, live chat and other online measures. Wondering if Akita is right for your organization? Our Business Intelligence Software selection experts can help you in 15 minutes or less. ## Akita User Interface ## Popular Akita Alternatives Main Product Akita 4.4 [(8)](https://www.softwareadvice.com/crm/akita-profile/#reviews) Ratings Breakdown - 4.38Ease of use - 4.0Value for money - 4.20Customer support - 4.25Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Skalin](https://www.softwareadvice.com/customer-success/skalin-profile/) 4.9 [(55)](https://www.softwareadvice.com/customer-success/skalin-profile/#reviews) Ratings Breakdown - 4.89Ease of use - 4.90Value for money - 4.89Customer support - 4.75Functionality Pricing Starting at €569.00 per month Get Price Alternative Product [Custify](https://www.softwareadvice.com/customer-success/custify-profile/) 4.9 [(122)](https://www.softwareadvice.com/customer-success/custify-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.91Value for money - 4.97Customer support - 4.82Functionality Pricing Available upon request Get Price Alternative Product [monday CRM](https://www.softwareadvice.com/marketing/monday-crm-profile/) 4.7 [(462)](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.51Value for money - 4.58Customer support - 4.52Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Customerscore.io](https://www.softwareadvice.com/product/524566-Customerscore-io/) 4.8 [(17)](https://www.softwareadvice.com/product/524566-Customerscore-io/#reviews) Ratings Breakdown - 4.88Ease of use - 4.88Value for money - 5.0Customer support - 4.76Functionality Pricing Starting at €119.00 per month Get Price ## Akita Pricing and Plans Starting price: $99.00 per month Free Trial Free Version START $160.00 flat rate, per month Plan includes: - 360 Degree Account Views - Powerful Customer Segments - Customizable Health Scoring - Customizable Dashboards - Task Management - Automated Playbooks - KPI Tracking - Standard Support CONNECT $480.00 flat rate, per month Plan includes: - Fully Supported - 360 Degree Account Views - Powerful Customer Segments - Customizable Dashboards - KPI Tracking - Automated Playbooks - Task Management - Customizable Health Scoring - Automated Alerts PILOT $99.00 flat rate, per month Plan includes: - Fully Supported - 360 Degree Account Views - Powerful Customer Segments - Customizable Health Scoring - Automated Playbooks - Automated Alerts - Task Management - KPI Tracking - Customizable Dashboards Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Akita Features - Popular features found in Business Intelligence Ad hoc Reporting Benchmarking Collaboration Tools Data Connectors Data Visualization Key Performance Indicators Multiple Data Sources Performance Metrics Predictive Analytics Profitability Analysis Strategic Planning Trend/Problem Indicators - More features of Akita Account Alerts Account Management Activity Dashboard Activity Tracking Alerts/Notifications API Behavior Analytics Behavior Tracking Churn Management Communication Management Configurable Workflow Contact Management CRM Customer Database Customer Data Management Customer Engagement Customer History Customer Management Customer Profiles Customer Segmentation Customizable Fields Customizable Reports Dashboard Dashboard Creation Data Extraction Data Import/Export Data Mapping Data Synchronization Data Transformation Email Management Engagement Tracking Event Triggered Actions Feedback Management Health Score Lifecycle Management Live Chat Marketing Automation Messaging Multi-Language NPS of Customers Onboarding Prioritization Real-Time Notifications Renewal Management Reporting/Analytics Reporting & Statistics Retention Tracking Revenue Management Role-Based Permissions Scorecards Search/Filter Survey/Poll Management Surveys & Feedback Tagging Task Management Third-Party Integrations Usage Tracking/Analytics User Onboarding Visual Analytics Web Traffic Reporting Win/Loss Analysis Workflow Automation Workflow Management ## Akita Integrations FreeAgent Integration rated undefined from -1 review Insightly Integration rated undefined from -1 review Invoicera Integration rated undefined from -1 review Mailchimp Integration rated undefined from -1 review MailerLite Integration rated undefined from -1 review Pipedrive Integration rated undefined from -1 review See all 33 integrations ## Akita User Reviews Overall Rating 4.4 Ratings Breakdown 5 75% 4 13% 3 0% 2 0% 1 13% Secondary Ratings Ease of Use 4.4 Value for money 4.0 Customer support 4.2 Functionality 4.3 Have you used Akita and would like to share your experience with others? Julian R. Verified reviewer Retail 10000+ employees Used daily for less than 2 years Review source Reviewed February 2025 Better customer satisfaction 5 It is fabulous for keeping an entire team informed of the tasks to be carried out and thus having equitable and orderly teamwork. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Akita has allowed me to improve a more personalized attention for clients by giving them more support and being clearer about the possible problems that each one presents. It has allowed me to have a more organized work in the control of the tasks carried out and those that remain to be done and with my work team to keep ourselves informed of each project and complete it. Cons: Akita is good and has shown me that I can trust the functions that are optimal for the performance of my work. Read More MM Mercy M. Verified reviewer Automotive 11-50 employees Used daily for less than 2 years Review source Reviewed May 2024 Love st first sight Definitely the B.O.A.T 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The customer service is legit Essy to use User interface is simple Satisfies all your needs Cons: This platform is the best i gind nothing to state as a dislike Read More IH Iva H. Verified reviewer Computer Software 11-50 employees Used daily for free trial Review source Reviewed November 2024 Cannot recommend at all 1 Was testing it for a couple of weeks during summer 2024, every day there was something else which was not working, in the end I decided to search for another tool. Ratings Breakdown 1 Ease of use 1 Value for money 2 Customer support 1 Functionality Pros: Incredibly buggy, terrible design, horrible UX Cons: I had a chance to try the tool free of charge - I've never seen such a buggy tool. Read More Gloria A. Verified reviewer Investment Banking 11-50 employees Used daily for less than 12 months Review source Reviewed November 2023 Akita est une bonne application 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: Akita est une très bonne application. Il est bon de l'utiliser Cons: Étant donné que cette une logiciel on rencontre des problèmes de connexion. Read More Pedro L. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 6 months Review source Reviewed March 2024 It does what is offering 5 Ratings Breakdown 4 Ease of use 5 Functionality Pros: Good set of options and features which makes it a great solution Cons: Sometimes it's not as easy to use as we wanted to Read More VR Verified Reviewer Accounting 2-10 employees Used daily for less than 6 months Review source Reviewed October 2023 Mon avis sur Akita 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ce logiciel est très bon et facile à utiliser. Cons: Je n'ai rencontré aucun problème de son utilisation. Read More VR Verified Reviewer Accounting 2-10 employees Used weekly for less than 6 months Review source Reviewed January 2024 C'est une application extraordinaire 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: Il me facilite la vente de mes produits sans aucune déplacement Cons: Il faut essayer de mettre cette application sur les applications qui permettent de télécharger d'autres applications comme play store Read More Damien B. Verified reviewer Computer Software 51-200 employees Used unspecified for less than 12 months Review source Reviewed October 2016 4 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Read More Showing 1 - 8 of 8 Reviews ## Other Top Recommended Business Intelligence Software [Tableau](https://www.softwareadvice.com/bi/tableau-profile/) **4.6** (2353) Recently recommended **0** times [Semrush](https://www.softwareadvice.com/marketing/semrush-profile/) **4.6** (2318) Recently recommended **0** times [Google Cloud](https://www.softwareadvice.com/compliance/google-cloud-platform-profile/) **4.7** (2288) Recently recommended **0** times [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2045) Recently recommended **0** times Stuck Between Options? 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