# Alida Software Reviews, Demo & Pricing - 2026 > Review of Alida Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/alida-profile --- [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / Alida Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Alida 2026: Benefits, Features & Pricing Wondering if Alida is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Alida 5.0 [(7)](https://www.softwareadvice.com/crm/alida-profile/#reviews) Pricing Pricing available upon request ### About Alida Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers—even the parts that are hard to hear—can help companies make better decisions that drive long-term customer loyalty and growth. That’s why Alida created its Total Experience Management Platform; a comprehensive CX solution powered by a highly-engaged, verified, always-on community of your most engaged customers that fuels sustainable business impact. With Alida, innovative companies like HBOMax, Adobe, Lululemon, and LinkedIn can anticipate their customers' ever-evolving needs to make better decisions, build long-term relationships, and grow businesses that stand the test of time. Over 176 million people globally have used Alida's Total Experience platform to inform over 60,000 customer experience initiatives. Join us on our mission to put truth into action at www.alida.com and @alidaTXM. Wondering if Alida is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. ## Alida User Interface ## Popular Alida Alternatives Main Product Alida 5.0 [(7)](https://www.softwareadvice.com/crm/alida-profile/#reviews) Ratings Breakdown - 4.86Ease of use - 4.75Value for money - 4.71Customer support - 4.14Functionality Pricing Available upon request Get Price Alternative Product [Survicate](https://www.softwareadvice.com/product/31821-Survicate/) 4.6 [(99)](https://www.softwareadvice.com/product/31821-Survicate/reviews/) Ratings Breakdown - 4.73Ease of use - 4.32Value for money - 4.77Customer support - 4.27Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/) 4.6 [(542)](https://www.softwareadvice.com/website-monitoring/hotjar-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.42Value for money - 4.46Customer support - 4.49Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [CustomerHero](https://www.softwareadvice.com/website-optimization/startquestion-profile/) 4.9 [(175)](https://www.softwareadvice.com/website-optimization/startquestion-profile/reviews/) Ratings Breakdown - 4.77Ease of use - 4.66Value for money - 4.92Customer support - 4.64Functionality Pricing Available upon request Get Price Alternative Product [ARCS](https://www.softwareadvice.com/qualitative-data-analysis/arcs-profile/) 5.0 [(5)](https://www.softwareadvice.com/qualitative-data-analysis/arcs-profile/#reviews) Ratings Breakdown - 4.20Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $1199.00 per month Get Price Alternative Product [Typeform](https://www.softwareadvice.com/hr/typeform-profile/) 4.7 [(968)](https://www.softwareadvice.com/hr/typeform-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.18Value for money - 4.38Customer support - 4.49Functionality Pricing Starting at $39.00 per month Get Price ## Alida Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Alida Features - Popular features found in Survey Customizable Questions Customizable Templates Data Analysis Tools Data Import/Export Drag & Drop Email Marketing Feedback Management Question Branching Skip Logic Support Audio/Images/Video URL Customization - More features of Alida A/B Testing Access Controls/Permissions Activity Dashboard API Conditional Logic Contact Database Content Creation CRM Customer Database Customer Experience Management Customer History Customer Portal Customer Segmentation Customizable Branding Customizable Fields Customizable Forms Customizable Reports Data Visualization Discussions/Forums Email Management Email Reminders Engagement Tracking Event Management Face-to-Face Filtering Heatmaps Ideation Member Directory Membership Management Mobile Survey Moderation Monitoring Multi-Channel Distribution Multi-Language Multiple User Accounts Panel Management Pulse Surveys Question Library Question Piping Randomization Real-Time Analytics Real-Time Data Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Response Quotas Response Validation Search/Filter Sentiment Analysis Single Sign On Site Intercept Survey SSL Security Statistical Analysis Survey Builder Survey/Poll Management Survey Sample Management Surveys & Feedback Template Management Text Analysis Third-Party Integrations Trend Analysis User Research Analysis Visual Analytics ## Alida Integrations Klaviyo Integration rated undefined from -1 review Okta Integration rated undefined from -1 review Calendly Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review Marketo Sales Connect Integration rated undefined from -1 review Tableau Integration rated undefined from -1 review See all 46 integrations ## Alida User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 4.8 Customer support 4.7 Functionality 4.1 Have you used Alida and would like to share your experience with others? VR Verified Reviewer Consumer Goods 51-200 employees Used daily for more than 2 years Reviewed December 2021 Easy to use for this non-research expert 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The survey tools are easy to use. I like the drag and drop features, plus being able to save questions I use often as templates. We moved from Spark 1 to Spark 3 and I very much appreciate the ease of programming survey logic as well as adding images to questions within the newer system. Cons: There are a few survey types I still need to go back to use the old Spark 1 system for, but I know these functions are on the road map in the future for Spark 3. Read More JW Jessica W. Verified reviewer Retail 10000+ employees Used weekly for more than 2 years Reviewed December 2021 A good tool for more than basic needs 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It's extremely powerful to have a community of members who can be reached with just a few clicks of a button. This allows the voice of the customer to be an easy inclusion in our business strategy. Cons: I struggle to find a more generic way the software could be updated, or something I strongly dislike. Reasons for choosing Alida When comparing a top tier tool to other top tier tools, it's admittedly difficult to find differentiators enough to select one over the other. A main deciding factor in continuing with Alida is the one stop shop offering - everything research, distribution related that we wanted to use was offered by one company (rather than a combination of partnerships). Read More JR Jennifer R. Verified reviewer Insurance 1001-5000 employees Used daily for more than 2 years Reviewed April 2021 Alida is an innovative company with top notch customer service. 5 We are gaining valuable insights from healthcare consumers, employees, brokers, and provider partners though use of Alida SPARQ and Power Surveys. Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: The experience with Alida's customer success team has been excellent. They are very responsive and knowledgeable. We’ve worked with a couple over the 6 years of our partnership and have been pleased with all. Cons: Navigating between two survey platforms is challenging for our programmers. Read More MG Michelle G. Verified reviewer Retail 10000+ employees Used weekly for more than 2 years Reviewed December 2021 User friendly, effective way to gather insights! 5 Ratings Breakdown 5 Ease of use 4 Customer support 4 Functionality Pros: Alida's Sparq software is very easy to use and a great way to engage with a community of consumers. Programming and sending surveys is a quick and straightforward process and consistently provides rich insights. Cons: The options for programming survey logic could be a bit more sophisticated. The basics are all there and very straightforward to program, but it would be nice to see some additional capabilities going forward. Read More VB Vanessa B. Verified reviewer Gambling & Casinos 1001-5000 employees Used daily for more than 2 years Reviewed April 2021 Alida's software has been a great help internally to understand our players better 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The product is very easy to use. It provides us with an efficient and easy way to answer critical business problems and bring everyone in the business closer to players Cons: There isn't really anything we dislike with Alida Read More CP Christina P. Verified reviewer Online Media 1001-5000 employees Used weekly for more than 2 years Reviewed April 2021 Highly recommend 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: User-friendliness - the functionality of Alida makes it simple to design surveys, use the data, onboard new team members, etc. Cons: There could be a few more programming features, like enabling respondents to upload images/videos Read More JH Jake H. Verified reviewer Retail 10000+ employees Used monthly for less than 12 months Reviewed December 2021 Macy's User Review 5 Ratings Breakdown 5 Ease of use 4 Customer support 4 Functionality Pros: Ease of use with survey creation; very intuitive for someone who has not used it before. I started with Alida about six months ago and I feel proficient Cons: The logic feature can feel weak at times in terms of its capabilities Read More Showing 1 - 7 of 7 Reviews ## Other Top Recommended Survey Software [Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/) **4.5** (17624) Recently recommended **0** times [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) **4.7** (11451) Recently recommended **0** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10458) Recently recommended **0** times [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) **4.6** (5254) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Alida with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice