Amity Software


 

Amity is a cloud-based customer relationship management (CRM) solution that helps businesses across various industries to manage interactions with existing and potential customers

Amity allows users to automate tasks that don’t require personalized interactions with customers. They can add contacts to mailing lists and send out promotions, announcements, newsletters and more.

Users are provided with a dashboard where they can see customer accounts. Customer account screens display information such as when users last interacted with certain customers, when their subscriptions will expire and risk levels associated with accounts.

Amity also has an onboarding screen that shows information such as status of the existing contracts. Users can see what the next appropriate onboarding action is for each account.

Amity offers a perpetual license for a one-time fee that includes support via email and through an online knowledge base.

 

Amity - Account dashboard
 
  • Amity - Account dashboard
    Account dashboard
  • Amity - Engage
    Engage
  • Amity - Organize
    Organize
  • Amity - Onboarding
    Onboarding
  • Amity - Activities
    Activities
Supported Operating System(s):
Web browser (OS agnostic)

4 Reviews of Amity

Showing 1-4 of 4

 

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Marissa from Self

March 2018

March 2018

Easy to use and functional

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Amity allows us to manage the customer lifecycle from a single platform - from tracking customer engagement to proactively managing customer value

Cons

Not much for what we use it for. There can be a bit of clutter because the system is quite robust, but it just needs to be optimized for the uses your team has.

Review Source: Capterra
 

Amanda from BuildSafe Sweden AB

February 2018

February 2018

Monitoring health, actions, tasks and interactions in one place

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that we can easily get an overview of what are customers and users are doing and not doing, hence enabling us to take action and reach out to customers when needed. Also being able to track what has been done and what's coming up in an easy task management system helps us to ensure that we're on top of things.

The support during the set up has also been immensely helpful, with our CSM helping us all the way and supporting us properly throughout the process.

Cons

The most tricky part for us has been setting up the health score, but that's partly due to our own business model.

Review Source: Capterra
 

Punit from Uberflip
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2015

December 2015

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp
 

Adrien from Apprz
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2015

November 2015

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp