# Kommo vs Bitrix24 - 2026 Comparison - Software Advice

> Kommo vs Bitrix24 - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/crm/amocrm-profile/vs/bitrix24

---

[Home](https://www.softwareadvice.com/)

/

[Small Business CRM Software](https://www.softwareadvice.com/category/489-small-business-crm/)

/

Kommo vs Bitrix24

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Updated June 17, 2026

# Kommo vs. Bitrix24: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Updated June 17, 2026

# Kommo vs. Bitrix24: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/crm/amocrm-profile/)

[Kommo](https://www.softwareadvice.com/crm/amocrm-profile/)

4.4

[(214)](https://www.softwareadvice.com/crm/amocrm-profile/reviews/)

Starting Price

$15.00per month

Free trial

Free version

Pros:

-   User Interface
-   Integrations

Cons:

-   Customer Support

Who uses Kommo

Based on 214 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (29%), Professional Services (16%) and Retail, Consumer Goods & Services (9%)
-   Top use cases: CRM (24%), Lead Management (14%) and Sales Force Automation (5%)

66% of users recommend this product

[](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)

[Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)

4.2

[(995)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/)

Starting Price

$69.00per month

Free trial

Free version

Pros:

-   Project Management
-   Features

Cons:

-   Customer Support
-   Ease of Use

Who uses Bitrix24

Based on 995 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (19%), Professional Services (19%) and Finance & Accounting (8%)
-   Top use cases: Task Management (23%), CRM (23%) and Project Management (15%)

65% of users recommend this product

[](https://www.softwareadvice.com/crm/amocrm-profile/)

Kommo

4.4

[(214)](https://www.softwareadvice.com/crm/amocrm-profile/reviews/)

[](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)

Bitrix24

4.2

[(995)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.4

Based on 214 reviews

Ease of use

4.3

Value for money

4.3

Customer support

4.1

Functionality

4.3

4.2

Based on 995 reviews

Ease of use

4.0

Value for money

4.2

Customer support

4.0

Functionality

4.3

Looking for better customer support? Ask an advisor for high-rated alternatives

Looking for better customer support? Ask an advisor for high-rated alternatives

Looking for better customer support? Ask an advisor for high-rated alternatives

## User interface

* * *

## Key features

Features selected based on 1,209 reviews from Small Business CRM

* * *

Calendar Management

N/A

Campaign Management

5.0

Contact Management

4.0

CRM

4.5

Email Management

N/A

Lead Capture

4.4

Calendar Management

4.3

Campaign Management

N/A

Contact Management

N/A

CRM

N/A

Email Management

3.9

Lead Capture

N/A

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Dropbox BusinessNot enough reviews

](https://www.softwareadvice.com/file-sharing/dropbox-profile/)[

Formstack FormsNot enough reviews

](https://www.softwareadvice.com/workflow/formstack-profile/)[

InstagramNot enough reviews

](https://www.softwareadvice.com/marketing/instagram-profile/)

[

Google CalendarNot enough reviews

](https://www.softwareadvice.com/scheduling/google-calendar-profile/)[

GmailNot enough reviews

](https://www.softwareadvice.com/email-marketing/gmail-profile/)[

Microsoft Entra IDNot enough reviews

](https://www.softwareadvice.com/privileged-access-management/azure-active-directory-profile/)

## Reviews

* * *

JA

João Pedro A.SREReal Estate, 1001-5000 employees

"Overall, it’s been a positive experience. Once the initial setup is done, Kommo becomes a solid day-to-day tool for organizing leads, tracking progress in the pipeline, and keeping all communication history tied to the contact."

Jan 13, 2026

Ariel L.CMOComputer Software, 11-50 employees

"Some integrations with third-party tools require workarounds or Zapier, which adds costs."

Jan 12, 2026

Nurudeen O.Business Outreach AnalystTelecommunications, 51-200 employees

"The user interface also does a solid job of keeping everything visible in one place, like contact details and activity history, without needing to open multiple tabs, which speeds things up during busy work sessions."

May 1, 2026

Zaina K.Brokerage Operations SpecialistReal Estate, 51-200 employees

"The app sometimes crashes and forces a log out which can interrupt work flow."

Jan 2, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[HubSpot CRM vs Kommo](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/3142-amocrm/)[Salesforce Sales Cloud vs Kommo](https://www.softwareadvice.com/compare/2764-Salesforce/vs/3142-amocrm/)[Jobber vs Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/jobber/)[Salesforce Sales Cloud vs Bitrix24](https://www.softwareadvice.com/compare/2764-Salesforce/vs/128326-bitrix24/)