I believe that for such features like amoCRM, its price is very democratic - we have it paid off for one successful deal. That it is another definite plus.

With amoCRM, we have created a single employee database with contacts and personal data. This helps us quickly contact the right person, and not look for his contacts in the notebook.

We are pleased that we have used the product and reviewed it intensively before using it on our clients. We love every feature that is available.

I can at last right the long procedures into explicit advances and see where the precise improvement is required for the outcomes we go for.

There is no usual environment for working with mail, there are failures and delays in the delivery of notifications and messages.

A very convenient application, which after installation helped save our managers a lot of nerves, and management - money.

Thirdly, the technical support service does not work well, employees are in no hurry to solve problems, but redirect them to each other, which takes a lot of time and effort.

Most of the most common integrations are missing. There is currently no mobile app.

I really like the capabilities of the platform.

When use the service this company it's really very perfect use and all data system very agood.

There is nothing I can tell, all problems or errors are immediately corrected, so our business is not affected by them.

I liked to use amoCRM because of its ease of management and outwardly attractive design.

Great features and nice customer service at a fair price.

I can finally deliver the customer service and build the relationships as deep and interactive as I desired.

Does a great job of moving the customer along in a sequence of events towards a sale. Has great integration with the MS Products and more.

An equally important factor in the choice in favor of amoCRM is its price.

In reviewing other CRM tools, this basic level was easy to use.

I work in a large bank, we have many sales channels. We maintain accounts on social networks, so it was important for us that the platform support integration with them.

It doesnt refresh well, emails are delayed. Basically, it's not flexible enough.

Their support service is terrible: it does not solve problems, it does not help at all. The service is unstable: it often slows down.

Integration with multiple chat platforms is huge, if you communicate through customers through these channels this is the greatest service for you.

On some Android-powered smartphones, the scroll bar disappears. I do not know why this happens, but on iOS there is no such problem.

I deal with a great deal of records for various customers. Since we can't pick our records and are alloted to assigned customers, we have to realize how to manage individuals.

Very good for small businesses. Very easy to use and it is not as expensive as some of the other CRMs out there.

The software is intuitive and its user interface is excellent. There are many Automotive-specific CRM tools out there, but they are all old and clunky compared to amoCRM.

Engineers ought to refine the interface, make it progressively others conscious: expel pointless apparatuses from the principle menu, disentangle joining records to cards.

AmoCRM was just what we needed. With its help, we track information from Facebook, Twitter, Linkedin and Instagram.

I finally have the needed tool to give my customer service as I desired.

Thanks to her, it is convenient for me to communicate with other employees and have access to various documents of our company.

The application, to improve the workflow integrates with other applications like the Zapier, Zendesk and Google applications etc.

Price is phenomenal, super easy to use, up and using within minutes of purchase, ... this is a CRM that makes our company money.

Perhaps the only advantage of the system is that it is quite simple to master and you can quickly configure and get started.

It was an amazing experience using this program. Will definitely use it again and recommend to anyone who needs a program like it.

I like the ability to search up previous tickets that could help me review issues that occurred before.

I had a great experience using this software. It was a joy in teaching y sales team how to use it and they all had great feedback.

I often have trouble locating previous tickets using the search feature.

TeamSupport is a great solution for managing helpdesk tickets for our organization and the pricing is reasonable for the functionality.

Team Support is excellent when it comes to keeping track of tickets and responding timely to customers. Their support team has been fabulous as well.

There are a lot of useful features and customization, which is important for a software like this. Easy to align my team with our goals.

The configuration and setup is very non-intuitive and confusing.

The poor performance of the searching feature: From my personal experience, I had difficulties to find particular tickets to support customers.

I appreciate the ability to have documented correspondence available to all users at all times.

Ease of use and comprehensive knowledge base, both internal and customer facing. The Dashboard is very intuitive and easy to access key reports and information.

The CDI score allows users to see the overall satisfaction of the client based on customizable metrics. I also like the ability of Suggested Solutions when client are opening tickets.

I like a program that just plain works. In that respect, TeamSupport does its job.

The search functionality in TeamSupport is excellent and extremelu user friendly. Chat functionality is convenient.

Reports are a little difficult and confusing to set up.

Its hard to read the numbers of the tickets on the page, and a lot of the pages have cluttered information on them.

However, the frustrating part of Team Support is the reporting section.

The ability to work with the API to enhance functionality in our situation. The help from the staff has been excellent.

I like the ease of use the most, easy to claim and respond to tickets. The customization is nice as well.

TeamSupport has wonderful customer service and the team is always there to assist.

Helps in following up the ticket as well, interface is also good.

Better Ticket Routing scenario and it can track better with products. Very good especially on CRM integration.

Team Support's reporting capabilities are my favorite feature of the software. We are able to extract all metrics and KPIs needed to run an efficient customer care department.

Despite that, there are the odd instances of slowness or degraded performance.

A software solution that truly gives you the ability to easily assist your clients or work teammates. Customer support made easy.

Our Rep at TeamSupport was wonderful. He gave ideas but allowed us to make our own decisions.

Great CRM tool, especially if you're looking to reduce cost while improving efficiency.

It offers an improved customer experience, and improves efficiency. It is easy to use and a great product for customer service.

US Dollar

Kommo is a multifunctional CRM that excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. All major messenger platforms are supported. You can create your own chatbots with the code-free chatbot builder, and make sure your business is online 24/7, at any capacity. Sales managers love Kommo for in-depth analytics, reporting, and automation capabilities


Lead generation is simple with Kommo’s easy to use integrations and web forms. Chat, call and email your prospects straight from the CRM. All events are stored in the lead card, including call recordings, tasks and chat messages. No data is lost or forgotten. It’s a messenger-based sales solution for entrepreneurs, small and medium businesses.


With workflow automation, you can ensure your sales team doesn’t waste time on repetitive tasks. Manage leads, assign tasks, run email campaigns and much more without lifting a finger. In-depth analytics provide a full overview of your sales process. You can even manage the CRM on the go, with the mobile app available both on iOS and Android.


The setup process is made as seamless as possible. Connecting your email address and importing your customer database takes mere moments. Integrate with a myriad of different services free of charge, and build a powerful sales stack. Our clients are offered free onboarding and setup assistance, as well as multichannel support during business hours.



LongDescription

Engagement Tracking

Cataloging/Categorization

Call Transfer

Forecasting

Business Card/Badge Scanning

Personalization

Internal Chat Integration

Product Catalog

Lead Capture

Performance Management

Customizable Reports

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Customer Segmentation

SMS Messaging

Progress Tracking

Sales Pipeline Management

Referral Tracking

Contract/License Management

Task Scheduling

SSL Security

IVR/Voice Recognition

Calendar/Reminder System

Relationship Tracking

Voice Mail

Project Management

Auto-Dialer

Lead Distribution

Knowledge Management

Pipeline Management

Communication Management

Customer Database

Call Recording

Interactive Content

Team Assignments

Calendar Management

Goal Management

Call Management

Customizable Fields

Collaboration Tools

Activity Management

Churn Management

Sales Trend Analysis

Call Center Management

Client Tracking

Template Management

Scheduling

Data Import/Export

Email Tracking

Call List Management

Customer Support

Graphical Data Presentation

Buyer Management

Lead Generation

Email Templates

Self Service Portal

Email Distribution

Contact Management

Sales Approval

Self Service Data Preparation

XML/RSS

Opportunity Management

Configurable Workflow

Lead Management

Multi-Currency

Email Marketing

Statistical Analysis

Mobile Access

Data Dictionary Management

Sales Reports

Multi-Channel Data Collection

On-Demand Communications

Performance Metrics

Routing

Historical Reporting

Territory Management

Channel Management

Dynamic Modeling

Membership Management

Shared Contacts

Call Reporting

Multi-Channel Communication

Marketing Automation

Landing Pages/Web Forms

Request Escalation

Social Media Integration

Lead Segmentation

Real-Time Notifications

Forms Management

Workflow Management

Email Management

Source Tracking

Website Integration

Event Triggered Actions

Visual Analytics

Field Sales Management

Mac OS

Web browser (OS agnostic)

Windows 10

14-day free trial, no credit card required.

Base: $15 per user, per month
Advanced: $25 per user, per month
Enterprise: $45 per user, per month

Plans are billed annually.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Kommo

In Person

Live Online

Webinars

Documentation

Videos

TeamSupport is a robust customer support solution designed to improve customer satisfaction, simplify workflows, and make agents’ lives easier. We empower teams of all sizes to consolidate channels, shorten time to resolution, collaborate with external departments, and garner valuable customer insights in one intuitive dashboard. TeamSupport is here to help agents tackle their most pressing challenges with a nimble solution that’s easy to learn and implement. 


Commenting/Notes

Support Ticket Management

Real Time Analytics

Case Management

Surveys & Feedback

Multi-Channel Management

Application Management

Email Alerts

IT Asset Management

Real-Time Monitoring

Customer Service Analytics

Workflow Configuration

Change Management

Single Sign On

Rules-Based Workflow

Automated Routing

Assignment Management

For the unique challenges of B2B businesses, the TeamSupport products are designed to help you manage your most important asset - your customers. Pricing starts at $49

Kommo vs TeamSupport

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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