Anthill is a cloud-based customer relationship management (CRM) solution suitable for businesses of all sizes in a variety of industries. Key features include customer support, marketing automation, channel management and reporting.
Anthill enables users to view full customer histories that include all customer contact and progress notes. Customer profiles also include a health status bar that shows sales reps which leads need nurturing. Each team can have a unique dashboard and team performance can be tracked with sales pipelines.
Users can send targeted marketing campaigns to attract, convert and retain leads throughout the entire customer lifecycle. Segments and triggers can be set to automatically send personalised emails and SMS messages to customers as well as other interactions. The system also includes tools for email template creation and customer feedback surveys.
Philip from Kutchenhaus Ltd
Employees number: 51-200 employees
It ensures that the whole team is focused and moving towards the same clear goal.
this software has been a major factor in ensuring that our business is successful. the main issues other companies have when growing is that they take their eye off the existing parts of the business. this software ensures that all aspects of the day to running of a business is tracked and done in a timely manner.
it is much much more than a simple crm system.
Joe from Wall Of Sound
Employees number: 11-50 employees
Enabled us to track our customer experience much more efficiently and dramatically improved our ability monitor the accounts process with ongoing sales and projects.
Fantastic user friendly interface. Information is clear and accessible with an infinite capacity for customisation to suit the needs of any business.
The team did everything possible to understand and deliver a system to suit our requirements and have since offered complete support to maintain it.
Would like to run even more through it. Would be great to use as till system rather than linking to third party software.
Mark from Bathstore
Employees number: 1,001-5,000 employees
A platform for growth that enables me to be confident in developing and refining business improvements.
The software's flexibility combined with the unparalleled support received from the team is unique.
CRM is not something that can fully describe the platforms capabilities, able to cope with both the volume of usage and the need for specific requirements in their stride.
The platform has become a firm favorite of our 600+ users. Used across the whole business to enable us to deliver exceptional service and maximise sales.
Through the platform and its integration with several other parts of our business we have been able to unify the user experience, drive a single customer view and implement and manage process change with confidence.
The platform has driven sales through process management , helping our users to deliver the experience we expect. This visibility to the management teams of the sales and operational processes has been a key factor in our growth whilst improving service levels.
The support delivered by the team is exceptional maintaining the platforms high availability whilst treating every request we throw at them as an opportunity to prove that they excel at what they do.
Raman from Senergy Direct
The speed in which anthill was set up was very good. The Cost is reasonable in comparison to other systems on the market. The system has made day to day business tasks a lot easier.