Asset Panda vs ServiceTrade

RATING:

4.6

(1379)

Asset Panda has 1379 reviews and a rating of 4.63 / 5 stars vs ServiceTrade which has 298 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (1379)
4.6 (298)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 22, 2024
March 27, 2024
Pros/Cons
  • Pros

  • Customizable for my environment, implementation support was very responsive and helpful. Integration with AD and Zendesk is great.
  • Love the scanning capability using a smart phone and the app. Filtering assets makes for quick and nice reports for inventory management.
  • Cons

  • The only negative is that the administrative options are not the easiest to navigate until you have experience using the system.
  • The lack of offline usability. We have some areas that do not have cell/wi-fi signal and it would be beneficial to add an offline component that can sync later when a connection is made.
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  • Pros

  • User friendly - a tutorial and a few times using it and usage becomes smooth. We also love the support team.
  • I like that it is easy to use, and I am able to find what I am looking for very quickly.
  • Cons

  • Sometimes the system has some lag time and trouble uploading some of the paperwork.
  • Not much to say here but that it is not designed specifically for fire protection companies so we had to customize to our processes.
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Pricing Range
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Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos