--- title: "AutoManager Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of AutoManager. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if AutoManager is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/automotive-crm-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Sales Tracking Software](https://www.softwareadvice.com/crm/sales-tracking-comparison/) / [AutoManager](https://www.softwareadvice.com/crm/automotive-crm-profile/) / AutoManager Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/automotive-crm-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/automotive-crm-profile/alternatives/) # AutoManager User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 239 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.9/5 - Functionality: 4.9/5 ### Rating distribution - 5 stars: 227 reviews (95%) - 4 stars: 5 reviews (2%) - 3 stars: 1 reviews (0%) - 2 stars: 2 reviews (1%) - 1 star: 4 reviews (2%) ### Most mentioned pros - sensitive content hidden] was amazing and did a wonderful job on taking my concerns and helping with a custom document that took care of my dealership and our customer. - Automanager is a very great company and has excellent products like desk manager and web manager .... - I like most about AutoManager is very organized company and perfect support. ### Most mentioned cons - We were "held hostage" until we paid their support fee. - The only issue I have is not being able to receive refunds within the system easily. - I do nopt have any issue with the deskmanager program ## AutoManager customer reviews Showing reviews 1-25 of 239 (page 1). ### QuickBooks - Overall rating: 5/5 - Reviewer: Ashley A. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Availability of help when needed, [sensitive content hidden] is amazing! Very streamline easy to use program, error proof. #### Cons Nothing so far. I am new to the system and have had the help needed to navigate and learn the system. --- ### Technical support and running reports - Overall rating: 5/5 - Reviewer: Miguel R. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like everything in Deskmanager program. Deskmanager program is very easy to be used and it is not expensive program Mike was very helpful with solving all my issues and answered all my questions #### Cons I do not have any issue with deskManager program. When I need assistanace I call back and get assistance and it is resolved fast --- ### I'll never have any other DMS! - Overall rating: 5/5 - Reviewer: Henry J. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used unspecified for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered They are wonderfull!! I've been with them since 2008. They have always been able to address my needs and ideas and adapt programs (or features) to make everything work like it was custom made just for me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They always are introducing great new features and the support team is fast and thorough. My account rep, [sensitive content hidden], isn't just a "sales person", talking to him is like talking to one of my fraternity brothers. And he always gets me "hooked up" with exactly the right person to hear and understand my questions or needs. #### Cons I'm an early riser on the east coast and AutoManager is based on the west coast. Sometimes I have to wait a few hours if I need help, but then again they always call early (for them) as soon as they check their messages. And they are definitely worth the wait. --- ### Technical Support - Overall rating: 5/5 - Reviewer: Josh R. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [sensitive content hidden] was amazing and did a wonderful job on taking my concerns and helping with a custom document that took care of my dealership and our customer. #### Cons I have nothing to say because all my questions answered and issues resolved and [sensitive content hidden] took care of this --- ### Technical Support - Overall rating: 5/5 - Reviewer: Adam H. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Automanager software like Deskmanager and web manager are very nice software [sensitive content hidden] was very helpful #### Cons I do not have any issue with desk manager product --- ### technical support - Overall rating: 5/5 - Reviewer: evgueni T. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered desk manager and web manager were successfully setup and I did not have any issue with that whenever i need help i call and I get support from [sensitive content hidden] #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Automanager products like desk manager and web manager are easy to use and operate and [sensitive content hidden] was very helpful with setup and support #### Cons I do not have any issue yet desk manager and web manager are functioning well and no any issue at this time --- ### Okidat Printer setup - Overall rating: 5/5 - Reviewer: Bob P. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I always like it and it has a great support Mike was very helpful with Okidata printer setup #### Cons I would like to be informed ahead of time when pricing going to change --- ### Technical support - Overall rating: 5/5 - Reviewer: NOEL N. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Deskmanager program is very friendly and not expensive Mike was very helpful #### Cons I do not have any issue with automanager products --- ### First class customer service - Overall rating: 5/5 - Reviewer: Jack B. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Been using Automanager since 2004 and its great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is an fantastic platform with true customer service. Had a disater on a saturday dealership was crippled an amazing customer service rep named [sensitive content hidden] took his time to explain everything and got us up and running quick. Absolutely first class tech who couldnt get paid enough Absolutely saved the day. #### Cons Love everything this is everything youll ever need and so much more --- ### workstation setup - Overall rating: 5/5 - Reviewer: Armin C. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Deskmanager is easy to use program and [sensitive content hidden] was helpful with setting up a workstation #### Cons Nothing yet. everything is working fine in deskmanagerl --- ### Technical support - Overall rating: 5/5 - Reviewer: Pouya T. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [sensitive content hidden] was helpful with web manager training #### Cons Not much at this time. --- ### Teschnical support - Overall rating: 5/5 - Reviewer: Michael B. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Deskmanager Online program is very easy to use and it is very friendly and support is very good [sensitive content hidden] was very helpful with training #### Cons Nothing yet at this time program is working fine --- ### technical support - Overall rating: 5/5 - Reviewer: victor M. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Deskmnager is a friendly nd easy to use and customer service is great Mike was very helpful ad quick #### Cons nothing yet. --- ### form questins - Overall rating: 5/5 - Reviewer: Reza H. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Desk manager program is easy to use friendly [sensitive content hidden] was helpful and knowledgeable and Bill account manager as well #### Cons Nothing. --- ### profit and commissions setup - Overall rating: 5/5 - Reviewer: Carol W. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [sensitive content hidden] was helpful with deskmanager program #### Cons nothing et --- ### craigslist setup - Overall rating: 5/5 - Reviewer: Karen N. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [sensitive content hidden] was very helpful with Deskmanger program and also with craigslist setup #### Cons Nothing yet everything is working foine so far so good --- ### deskmanager setup - Overall rating: 5/5 - Reviewer: Zakash P. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [sensitive content hidden] was very helpful and was able to quickly fix the issue we were asking #### Cons .none. --- ### The best service i have ever had - Overall rating: 5/5 - Reviewer: Jeovanny C. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered The best life experience throughout all these years, with all the changes that over time have always been here to help us move forward #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am very happy and very grateful to Auto Manager for the best service I have had during more than 30 years that we have worked together. #### Cons In all these years we have experienced great changes regarding technology and they are always at the forefront to make things easier. #### Reasons for choosing AutoManager Auto manager is was the first option in 1990 and will continue to be for us. --- ### Epson Printer setup - Overall rating: 5/5 - Reviewer: Cliff S. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very responsive support team. [sensitive content hidden] is very knowledgeable #### Cons I can't think of anything --- ### Printer setup - Overall rating: 5/5 - Reviewer: Michelle S. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Automanger software desmkmanager is very friendly and very easy to use [sensitive content hidden] was helpful #### Cons Nothing , When we needs help and we call and get it resolved --- ### support for login to deskmanager - Overall rating: 5/5 - Reviewer: Wendy Z. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros not expensive and easy to use would reccomend to friends [sensitive content hidden] was very helpful #### Cons no issues with desk manager online program --- ### webmanager login - Overall rating: 5/5 - Reviewer: Steven D. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [sensitive content hidden] was extremely helpful and knew exactly what to do. #### Cons nothing yet, Automanager was been a great tool for us --- ### Okidata printer setup - Overall rating: 5/5 - Reviewer: Ali H. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [sensitive content hidden] was great and very fast in resolving my issues #### Cons Nothing yet no problems at all. --- ### technical support - Overall rating: 5/5 - Reviewer: Jessica G. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use. User Friendly. keeps good records. [sensitive content hidden] was very helpful. #### Cons nothing, no issues. everything works good. --- ### Good Product - Overall rating: 5/5 - Reviewer: martin s. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Good product support. Very helpful remote support. [sensitive content hidden] 10/10 #### Cons Nothing. When we have questions or issues, we can call and get answers quickly ## More reviews [Next reviews](https://www.softwareadvice.com/crm/automotive-crm-profile/reviews/?page=2) --- AutoManager Reviews, Pros and Cons - 2026 Software Advice