AutoManager vs DealerCenter
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.8 / 5
Value for Money
4.9 / 5
4.8 / 5
Customer Support
4.8 / 5
4.9 / 5
Functionality
4.9 / 5
4.8 / 5
Last Review Written
September 30, 2024
September 12, 2024
Pros/Cons
Pros
- I like the cost being somewhat fair, and I like that most other companies now recognize them. We have been with them since the inception.
- For me, one of the best attributes of the AutoManager platform is the simplicity it provides in designing your website. Very easy to manage, and seamless when entering new pieces of inventory.
- I have used at least 4-5 desking software, so far this is the best. It it great software and they are constantly improving it.
Cons
- Customer service is terrible. It's hard to understand, and they were always annoyed that you even called them.
- Limited Migration Tools, Limited some of the utility.
- There is no "search by vehicle" option that would make this process much simpler.
Pros
- Best DMS, love the integration and automation of it. Our staff is very pleased with it, and also Desiree is always there to help us with anything we need.
- The Dms helps me save time and it helps me money. The mobile app helps out tremendously at auctions by helping me appraise vehicles, take pictures of cars, and so much more.
- Speed, Convenience, Reliable, Great Customer Service. La Monica was very helpful in the setup process, couldn't ask for better customer service.
Cons
- Again, the worst part, they admit their fault, but will do nothing to fix it.
- Nothing at this moment but I'll call my rep to handle anything I may have a problem with.
- It's a little hard to use. I'll need some more training to become profficient.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
