AutoRaptor CRM vs RazorSync

RATING:

4.6

(263)

AutoRaptor CRM has 263 reviews and a rating of 4.62 / 5 stars vs RazorSync which has 497 reviews and a rating of 4.3 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (263)
4.3 (497)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 28, 2023
October 9, 2023
Pros/Cons
  • Pros

  • Inventory is updated daily and that's kinda good. Support is also great as you can message support team and they are highly responsive and helpful.
  • It is informative and easy to use. The product is very helpful when keeping up with historical info on customers.
  • Cons

  • I can honestly say I have no dislikes about the current AutoRaptor Platform.
  • I was also disappointed that I cant run marketing campaigns to out clients unless each and every client asked to be added to that list off from an email. So far no one signed up, obviously.
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  • Pros

  • Ease of use for our field technicians so we could count on them actually using the software. Integration with Quickbooks has been seamless.
  • Best part about the software is the ease of access with the app and website, it is accessible through many outlets which is nice.
  • Cons

  • Will admit some of our problems with system were employees not remembering how to operate system.
  • We have brought this issue up for years. When a user is deactivated their job history on work orders is lost.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos