AvayaLive Connect is a cloud-based suite of collaboration solutions that enables communication between employees, partners and customers. The solution is suited for small and midsize organizations.
AvayaLive Connect’s voicemail feature sends automated notifications to mobile phones or through email. The personal conference bridge feature allows for the setup and sharing of private conferences with employees, partner and customers.
The automated call attendant feature helps to answer calls even during off-business hours. Users can also forward calls to their respective numbers. The instant messaging feature allows users to chat with and collaborate, while the video calling feature enables multi-party video calls for two to six users.
AvayaLive Connect mobile applications allows users to communicate effectively on the move. The solution is compatible with Android or iOS device.
Support is available via phone and Livechat.
Zorina from Startek SA
Employees number: 201-500 employees
Its very easy to use, and I like that instantly you can start receiving calls from your computer without any phone.
They might use a better appearance because its very difficult sometimes how to put a pause, they should put more icons.