AvayaLive Connect Software

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About AvayaLive Connect

AvayaLive Connect is a cloud-based suite of collaboration solutions that enables communication between employees, partners and customers. The solution is suited for small and midsize organizations. AvayaLive Connect’s voicemail feature sends automated notifications to mobile phones or through email. The personal conference bridge feature allows for the setup and sharing of private conferences with employees, partner and customers. The automated call attendant feature helps to answer calls even during off-business hours. Users can also forward calls to their respective numbers. The instant messaging feature allows users to chat with and collaborate, while the video calling feature enables multi-party video calls for two to six users. AvayaLive Connect mobi...

AvayaLive Connect Pricing

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AvayaLive Connect User Reviews

OVERALL RATING

Showing 2 reviews

Carl

Evosoft Ltd

Verified reviewer

Company size: 11-50 employees

Industry: Internet

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

4

Customer support

5

Functionality

4

Reviewed September 2019

Good Product

Great Experience, easy to use and the real time analytics really helped us as a business

Pros

We use Avaya as part of our telephony system, it's a great piece of software with a good monitoring system which you can see real time what your employees statuses are.

Cons

The cost is a little expensive we found, however the quality of the system more than covers the cost

Reasons for switching to AvayaLive Connect

The real time analytics allowed us to monitor large groups on employees in an easy and beneficial way

Zorina

Startek SA

Verified reviewer

Company size: 201-500 employees

Industry: Telecommunications

Time used: Less than 2 years

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

4

Reviewed July 2017

Good application tool

Pros

Its very easy to use, and I like that instantly you can start receiving calls from your computer without any phone.

Cons

They might use a better appearance because its very difficult sometimes how to put a pause, they should put more icons.