# Avid CRM Software Reviews, Demo & Pricing - 2026 > Review of Avid CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/avidian-technologies-profile --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / Avid CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/avidian-technologies-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/avidian-technologies-profile/alternatives/) # Avid CRM 2026: Benefits, Features & Pricing Wondering if Avid CRM is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Avid CRM 4.1 [(138)](https://www.softwareadvice.com/crm/avidian-technologies-profile/reviews/) Pricing Starting at $25.00 per month ### About Avid CRM Prophet CRM from Avidian is a cloud-based customer relationship management (CRM) application that can be integrated with Microsoft Outlook for extending Outlook's functionalities. The solution enables multiple sales teams to unify their emails, contacts, calendar details and communication records within a single application. Prophet CRM automates tracking of Outlook-based emails, meetings, contacts, and calendar invites on a daily basis. With a single Outlook interface, users can directly work with one application and track activities in the sales pipeline. The solution provides valuable insights into the sales process along with the ability to track winning and losing leads. With Prophet CRM dashboard, sales persons can track engagement with their clients, view their pipeline and scheduled tasks, set follow-ups, prioritize tasks and configure reminders for critical milestones during the sales pitch. Prophet CRM offers both subscription and perpetual licensing options to its users. Wondering if Avid CRM is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## Avid CRM User Interface ## Popular Avid CRM Alternatives Main Product Avid CRM 4.1 [(138)](https://www.softwareadvice.com/crm/avidian-technologies-profile/reviews/) Ratings Breakdown - 3.95Ease of use - 4.15Value for money - 4.41Customer support - 3.92Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [MortgageHalo](https://www.softwareadvice.com/product/54657-MortgageHalo/) 4.4 [(48)](https://www.softwareadvice.com/product/54657-MortgageHalo/reviews/) Ratings Breakdown - 4.46Ease of use - 4.37Value for money - 4.63Customer support - 4.23Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18786)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [noCRM](https://www.softwareadvice.com/crm/you-dont-need-a-crm-profile/) 4.6 [(491)](https://www.softwareadvice.com/crm/you-dont-need-a-crm-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.43Value for money - 4.54Customer support - 4.48Functionality Pricing Starting at $13.00 per month Get Price Alternative Product [Google Contacts](https://www.softwareadvice.com/crm/google-contacts-profile/) 4.7 [(704)](https://www.softwareadvice.com/crm/google-contacts-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.73Value for money - 4.43Customer support - 4.60Functionality Pricing Available upon request Get Price Alternative Product [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) 4.5 [(825)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 4.16Value for money - 4.25Customer support - 4.41Functionality Pricing Starting at $25.00 per month Get Price ## Avid CRM Pricing and Plans Starting price: $25.00 per month Free Trial Free Version Basic $25.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Avid CRM Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of Avid CRM Calendar/Reminder System Contact Database Contact Management CRM Dashboard Data Import/Export Email Tracking Interaction Tracking Lead Distribution Lead Generation Lead Management Lead Nurturing Lead Qualification Mobile Access Opportunity Management Pipeline Management Prospecting Tools Reminders Search/Filter Shared Contacts Source Tracking ## Avid CRM User Reviews Overall Rating 4.1 Ratings Breakdown 5 41% 4 45% 3 9% 2 3% 1 3% Secondary Ratings Ease of Use 3.9 Value for money 4.2 Customer support 4.4 Functionality 3.9 Cherilyn S. Verified reviewer Information Technology and Services 2-10 employees Used unspecified for less than 2 years Review source Reviewed April 2016 Prophet as a Sales Tool 5 What I like best about this product is that it is easy to use, yet more complex depending upon needs. It is easily customized to meet individual business needs and allows us visibility to our entire team with regards to meetings, contacts, opportunities, etc. What I like the best about this vendor is that they are extremely responsive, very helpful and knowledgeable about their product. Their different tiers of service walk you through each element of your issue until completely resolved, which usually has a quick turn around time. They are also really helpful with training and answering all types of questions about their product. I would recommend that anyone evaluating this software should evaluate it fully, by downloading a demo and inputting test information. Itis the only way to see what it is capable of, which is a lot. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support Pros: This software has many pros, including its integration with Outlook. It is easy to install, and there are lots of training sessions and videos available for use. There is no separate system to log into, it is always open and available, no passwords to get through. Cons: Honestly, there isn't much that I don't like about the product. Sometimes it can have its quirks but the engineers at Avidian are constantly updating the software so that any issues that are encountered are fixed in constant product updates and releases. Read More EG Esther G. Verified reviewer Chemicals 11-50 employees Used daily for more than 2 years Review source Reviewed January 2023 Prophet CRM Review 4 Because we had a very large contact database, we needed to export over 60,000 contacts. At the first, that proved to be quite time-consuming and almost impossible. After working with the Prophet support team, we were able to get some things fixed and 'tweaked' and finally got it working correctly. It is easy to use now, and I have learned a lot about howing to work with the system. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Ease of importing and exporting contacts when making changes. Cons: That the Company module and the Contact module are separate. It creates double work at times. Reasons for switching to Avid CRM To allow our sales people to access their contacts via cloud. Read More KH Krista H. Verified reviewer Professional Training & Coaching 2-10 employees Used daily for more than 2 years Review source Reviewed January 2023 A great tool in theory, but doesn't live up to potential 2 Disappointing! We are currently shopping for a new vendor. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: It seems that this platform would be really easy to use for a team that is not super tech-savvy. Given the fact that it is integrated into Outlook, something everyone already knows how to use, it has the possibility of being a highly effective tool, and one that could be integrated into an existing business seamlessly with just a few tweaks to our own normal habits and routines in the ways we utilize Outlook. Cons: Prophet tends to crash my Outlook on a regular basis. Customer support has been dismal at best. We have had promises since day 1 of having an engaged and supportive team working with us to maximize our ability to use the platform but our true experiences have a lot left to be desired. Reasons for choosing Avid CRM Ease of use with Outlook integration Read More YJ Yasmine J. Verified reviewer Management Consulting Self-Employed Used daily for more than 2 years Review source Reviewed January 2023 Very Highly Recommend 5 We have been using Prophet since 2006, and it has definitely helped us track clients and maintain relationships over the years. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Super easy, love that it integrates directly with Outlook. Cons: A couple of reports that I need are not available, but overall it meets all our needs. Reasons for choosing Avid CRM Integration with Outlook, no need to open and use another program. Pricing was very attractive. Read More DG Dani G. Verified reviewer Industrial Automation 11-50 employees Used daily for less than 12 months Review source Reviewed October 2019 Easy to use, hard to forget 5 Prophet has dramatically increased our speed to quote & has given us more visibility on what is in the pipeline. The workflow manager has been useful for follow up. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The integration into outlook makes it very easy to use. The customization aspect also allowed us to make it relevant to our niche industry. Cons: Sometimes it crashes when I am inputting information. When this is an issue support is usually quick to help. Reasons for choosing Avid CRM Prophet was a better value & had much more customization for our business. It is also a lot more intuitive to learn & the outlook integration makes it easy to work into your daily routine. Vendor Response Thanks for taking the time to post a review! I'm thrilled to read that by using Prophet your company has become more productive! Replied October 2019 Read More BC Brad C. Verified reviewer Staffing and Recruiting 51-200 employees Used daily for less than 6 months Review source Reviewed October 2019 If you use Outlook you can use Prophet 4 Overall very positive experience. The support has been great. We now have an easy to use CRM that lives in our email client that is always used. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The CRM is an integrated part of Outlook. If you didn't know better, you'd think it is a feature of Outlook. Cons: It's only available on PCs. There are so many possibilities that it can be overwhelming. Reasons for choosing Avid CRM Integrated with Outlook Reasons for switching to Avid CRM BrightMove's CRM is rudimentary and only a feature of a larger product. Vendor Response Thanks for posting a review! I'm happy to read that you find our product helpful and easy to work with :) Replied October 2019 Read More LM Laura M. Verified reviewer Marketing and Advertising 11-50 employees Used weekly for less than 6 months Review source Reviewed October 2019 Intuitive, Easy to Manage and Integrated 4 It lets you get going quickly and creating contacts and opportunities on the first day. We did a few hours of training and problem-solving from Avidian with a shared screen, which helped, but is a bit pricey. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: The program is easy to manage and customize to your ever-changing needs. The program is also intuitive, you can mostly figure out how to use, enter and customize without a lot of assistance. It's great that it fully integrates into Outlook, where it can even create Tasks and track emails. Cons: It feels a bit "clunky" and needs some further refinement. The user interface needs a bit more refinement. It has so many customization options and things you can do, but it's hard to unpeel and see every option. Reasons for switching to Avid CRM Everyone liked how it can be customized to our needs and fully integrates into Outlook. Vendor Response I'm glad that you find Prophet CRM useful. Thanks for the review! Replied October 2019 Read More Bill H. Verified reviewer Real Estate 51-200 employees Used unspecified for less than 12 months Review source Reviewed April 2016 Very User Friendly 4 Prophet is one of the more user friendly CRMs I have ever dealt with. Customizable and easily accessible without having to open up any additional programs is a huge plus. We use it for tracking our marketing and client service operations and has been working out quite well. Ratings Breakdown 5 Ease of use 5 Value for money Pros: The ability to customize pretty much any field is a definite highlight of this program along with the ability to export into Excel and create spreadsheets with any of the given information within Prophet is a true timesaver. Cons: Since the program is geared towards more the sales efforts within a company, not all of the features are able to be manipulated in a way to pull the built in reporting features. Read More William N. Verified reviewer Real Estate 51-200 employees Used unspecified for less than 2 years Review source Reviewed April 2016 Prophet 5 I first started using Prophet over 7 years ago. I liked the way that it allowed me to stay within the Outlook platform. We had tried other software's that claimed that they integrated with Outlook but always found this to not be entirely true. Prophet truly does. While it can be a robust as you want it to be it is not overwhelmingly complex to use. As sales people, we want to be engaged in the sales process, not engaged in inputting data into a CRM. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support Pros: Fully integrated with Outlook Works well in a team environment Easy to use Great customer support Read More Matthew B. Verified reviewer Transportation/ Trucking/ Railroad 51-200 employees Used unspecified for less than 6 months Review source Reviewed April 2016 PROPHET CRM 4 PROPHET CRM has allowed us to keep in front of our clients as well as prospective clients easily and efficiently. It has allowed us to follow and monitor opportunities locally in the USA as well as with our overseas partners. Being an INTL Freight Forwarder we are not only dealing locally but multiple opportunities with sales campaigns all over the globe. keeping track of these is key to ensure that business is not falling thru the cracks. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support Pros: Group emailing, categorizing of contacts and ability to follow leads, companies and people. Cons: Every time you leave PROPHET to go into your inbox you need to restart the program to go back into PROPHET. Read More Showing 1 - 10 of 138 Reviews [See All Reviews](https://www.softwareadvice.com/crm/avidian-technologies-profile/reviews/) ## Avid CRM Popular Comparisons [MortgageHalo vs Avid CRM](https://www.softwareadvice.com/compare/2339-avidian-technologies/vs/54657-MortgageHalo/)[Salesforce Sales Cloud vs Avid CRM](https://www.softwareadvice.com/compare/2339-avidian-technologies/vs/2764-Salesforce/)[noCRM vs Avid CRM](https://www.softwareadvice.com/crm/avidian-technologies-profile/vs/you-dont-need-a-crm/)[Google Contacts vs Avid CRM](https://www.softwareadvice.com/crm/avidian-technologies-profile/vs/google-contacts/)[Salesforce Service Cloud vs Avid CRM](https://www.softwareadvice.com/crm/avidian-technologies-profile/vs/service-cloud/)[Dynamics 365 vs Avid CRM](https://www.softwareadvice.com/compare/2339-avidian-technologies/vs/106335-Dynamics-365/)[SysAid vs Avid CRM](https://www.softwareadvice.com/crm/avidian-technologies-profile/vs/sysaid-it-crm/) [Compare All Alternatives](https://www.softwareadvice.com/crm/avidian-technologies-profile/alternatives/) ## Other Top Recommended CRM Software [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18786) Recently recommended **102** times [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (252) Recently recommended **92** times [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) **4.5** (501) Recently recommended **61** times [LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/) **4.1** (36) Recently recommended **53** times Stuck Between Options? 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