I recently changed careers and this is my first time working in an office setting and using Big Contacts. I learned how to use it very quickly and it is very easy to understand.

Helps us seem like a large firm with recurring task lists, mass emails & email storage.

Having one place for customer information whether it was a completed or pending sale, billing or repair issues, and the scheduling of tasks is HUGE - it makes it easy for the remote workers.

After using it for a few months, we asked for our data to be given back to us as the online system doesn't work. Several weeks later and many failed attempts the developers are still unable to assist.

All the CRM features a small business needs on a budget that all can afford. Great customer support - best I have seen for any online product solution.

Easy to add contacts, add activities and send notifications.

It was so easy to use - intuitive functionality.

Ex-Salesforce.com user appreciates value of BigContacts.

Next, the program had a problem and stopped showing all of my contacts. It would only show the first 25.

The inability to merge companies and contacts, as we have several redundant contacts.

I would definitely recommend BigContacts for ease of use, price, features, and value.

Very responsive group whenever I contact them with questions.

Overall my experience is great. Very straight forward program that delivers exactly what business need in order to keep organized and on track.

Very impressed with big contacts, it is very easy to use and offers a lot of options and services for a very affordable price.

The ability to integrate with email and my newsletter tool--Mail Chimp is also a BIG plus.

Ease of use without having to watch endless tutorials.

Not very intuitive and reporting is very difficult. Difficult to filter on various fields.

Big Contacts is very user friendly compared with my experience with Salesforce. We appreciate the value, reliability and the flexible fields that customize the program to meet our needs.

Anytime I have had a question or an issue the support team has gotten back to me quickly and has done what they promised.

Occasionally have lost tag clouds for no known reason. Customer service quickly restores, but is an odd kink.

Excellent CRM, Very user friendly, great customer support, and very good about adding enhancements we need in our business.

Great value for single user or company with multiple users. Outstanding Customer Service.

I really like the integrated email marketing campaigns. Very helpful in securing new business and staying in touch with clients.

My only major complain is that the desktop version is very limited in capabilities. Constantly being online for the full product is not always an option.

Superb CRM tool for our Boutique Recruitment Consultancy, recommended to many already.

Highrise is economical and provides many good features. The program allows for ease in putting in contacts and notes.

Also ,a surprisingly complete version on mobile,which helps you make dynamic changes in real time. It is reasonably priced and easy to work it.

I like that with it you can prioritize files. The Customer Service is always quick to respond and resolve issues.

This is/was a terrific starter CRM. It even supports autosave so you don't lose notes.

Lack of updates and financial tracking. Disappointed that they are not continuing.

I appreciate how inclusive the free trial is. It does a really good job at showing you the ropes and is the main reason for me to upgrade.

It's really easy to setup and maneuver. When our business just started out, it was perfect - not complex, really simple.

Great way to track relationships and contacts.

There were no levels of permissions for our users. This meant that everyone had the capability to change or edit items accidentally.

On the rare instance I do have a question or a suggestion for improvement, the customer service is responsive, helpful, and friendly.

I would recommend this CRM for its ease of use. There were not many intricate features.

You just set it up and are good to go with using it.

It also integrates your template emails ,which is amazingly useful when planning your campaigns.

I find it somewhat difficult when I forget someone name and there's no company association, it can take some time to look through all the Bob's in the database.

Great Price and Great functionality - Hard to Navigate at first.

It used to interface with gmail but has now stopped that and will no longer receive upgrades, which is a shame.

Countless controls and functions and sections and definitions and miserable standard of support meant it was shelved within a few months.

HighRise helps me be more organized with storing essential customer data ,which makes me more efficient at work.

It works, the team do great work, features trickle in, you provide great support, easy to use, easy to share with other people.

High rise is extremely straightforward, clean, and user friendly. The tasks are extremely easy to manage and team leaders get great insight into what everyone is working on.

Easy to use and integrate with email and multiple users. A great place to keep all info on your clients.

I love the many options you get when you use the software, The emailing system could be better, but honestly it gets the job done for the price. You can save templates and store databases as well.

We love Highrise because of its user friendliness, the many features in the meantime (and this is increasing ever more!). Great support team to, very much on the ball.

US Dollar

BIGContacts provides a cloud-based customer relationship management (CRM) and marketing system designed especially for small businesses to establish and nurture leads through the sales process. Information is stored in the cloud and accessed through a web-browser.

Contact information for prospects is visible with comments and links to their social media pages and accounts can be setup and imported in less than one hour. Members of the sales team can record phone calls, send emails, and complete other tasks with a single click. All email correspondence, meetings, and updated opportunities are all included within the contact history. BIGContacts also alerts users when specific emails are opened.

The built-in scheduler lists all meetings and tasks and can be sorted by the day, week, or month. Each event links to the contact’s information page. Any tasks that may not have a particular time set are stored in the user’s to-do list.



LongDescription

Lead Capture

Sales Pipeline Management

Calendar/Reminder System

Lead Distribution

Pipeline Management

Calendar Management

Data Import/Export

Email Tracking

Contact Management

Lead Management

Email Marketing

Mobile Access

Sales Reports

Shared Contacts

Marketing Automation

Social Media Integration

Lead Segmentation

Workflow Management

Email Management

Activity Dashboard

Segmentation

Lead Nurturing

Interaction Tracking

Reporting/Analytics

Contact Database

Monitoring

Third-Party Integrations

Task Management

Campaign Management

Prospecting Tools

Search/Filter

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Forever free plan for startups with 100 contacts. Paid starts at $9.99/user/month with a 15-day free trial.

You won't find another system (with all the features we offer) at a lower price!  Best of all, when you upgrade to a paid account, we will train your entire team - at NO charge!

Go to this link to view more detailed pricing:  https://www.bigcontacts.com/pricing/

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

BigContacts

Live Online

Webinars

Documentation

Videos

Highrise is a CRM solution for small businesses with contact and task management functionality. The software allows users to track communication with clients so that teams can view the status of deals and relationships. Contacts can be imported into Highrise from Outlook, Gmail, and Excel and tagged so that they can be organized, filtered, and searched. Users can also add notes and comments to contact details and utilize custom data fields for people and companies.


Highrise task management functionality lets users create tasks, view tasks by company, contact or project, and add reminders to projects. Users can also share address books, store important emails, attach documents to projects and control the privacy settings.


Highrise provides a feature called "Good Morning," which is a virtual personal assistant that helps users organize and respond to incoming activity that needs attention. The software connects to MailChimp so that users can target and send email marketing campaigns to contacts. The software also integrates with other third party tools via API.



Internal Chat Integration

Document Storage

Referral Tracking

Template Management

Customer Support

Self Service Portal

Subscriber Management

List Management

Performance Metrics

Territory Management

Source Tracking

CAN SPAM Compliance

WYSIWYG Editor

Lead Qualification

Quotes/Estimates

Highrise Basic:  $24/month
Up to 6 users
5,000 contacts
10 deals
5GB storage

Highrise Plus: $49/month
Up to 15 users
20,000 contacts
Unlimited deals
15GB storage

Highrise Premium: $99/month
Up to 40 users
30,000 contacts
Unlimited deals
30GB storage

Highrise Max: $149/month
Unlimited users
50,000 contacts
Unlimited deals
75GB storage

BigContacts vs Highrise

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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