Nice visual on screen so can see which jobs are coming up.

They always offer genuine solutions and offer advice on how we can implement things in a better more efficient way that suits the business and our customers.

As the business has grown, Big Change have supported us all the way, implementing added features, new tools and always happy to look into new add ons to assist our business.

Excellent always helpful and informative, all issues that arise are dealt with immediately and resolved.

The Big Change team are great and will support you. If you are looking for a cost effective solution for your business I would recommend this.

Big Change Job Watch has enabled us as a company to run more efficiently and the customer service side of the business has been very helpful.

The lack of integration with accounting software but this is know sorted.

Its easy integration with other apps has been such a useful tool, such as Xero, Outlook and Google Maps.

SENSITIVE CONTENT HIDDEN] was amazing when he has done the demo at our office. SENSITIVE CONTENT HIDDEN] were great and the implementation.

Very experienced, responsive and enthusiastic people have made all our interactions with Big Change very easy.

JW is easy to use with functions that help you manage your workflow throughout the day and for the coming weeks.

Big Change is a great and easy way to get our jobs booked in, there are many different features that you can use and tailor to the requirements for the business.

System error causing slow use or none use of the software occur too often.

Up to date Sat Nav information can sometimes be delayed causing navigation problems for the drivers, again this is not a regular occurrence.

Very user friendly and almost anything we would like to do Job watch has a solution.

Our overall experience has been very positive, from the costs saved by just using one system to having good quality help on hand everyday from the RoadCrew.

Big change is a fantastic company and the people at big change are helpful and always will to support any issues we have.

The software was originally for logistics and therefore some of the front end is wording logistics bias. Ie engineers are drivers.

Great Software backed up by a Great Customer Service Team.

Sometimes the map doesn't work properly. You zoom in and it can't keep up with the change , so the map gets distorted.

The system is really easy to use and the price is excellent compared to others on the market.

There is probably better systems out there now but we are comfortable with this system for now.

See less, it’s like the solution has integrated well and forms part of our day to day operating model.

Set up was quite difficult, and the on boarding team were quite hard to contact, and responses from them with site development were quite slow.

This software allows seamless management of client details and remote workers to allow for greater levels of efficiency and customer service.

It is easy to use, help is always available, Instant communication of work completed has enabled us to get prices for repair accross to our customers quickly.

The best thing about the system is it being so easy to use and all of the automatic customer updates are the a fantastic addition.

Vehicle trackers are slow and a bit clunky. Not as easy to modify as your told and then everything is charged extra for changes.

Bigchange not only allowed us to increase efficiency and expand our operation rapidly, it also allowed us to do this in our own way with the customisation available within the system.

Happy overall but we still are having so many issues with usability and how it was initially set up.

Relative to integrations of other business changing software, the process with BigChange was wonderful.

The option to speak to CS using the Road Crew number - the speed in which your query is answered is amazing, no waiting for issues to be resolved.

Its very hard to pick something we like the most about Big Change as we like the whole thing. We basically think everything is great and it works extremely well.

Subcontractors are not handled at all in bigchange, you have to have work arounds to allow the use of subcontractors even then its messy and poor.

The integration with our bespoke management software was relatively easy and any subsequent tweaks have been easy to manage.

5 Star, everyone has been super helpful and made the journey as smooth as possible. The helpline is perfect and the phones are always answered.

Excellent customer service, which I know is vital in a software company. I really, really like the new university training platform as you can never know enough.

Really happy with the functions available on big change, albeit i would highly recommend training and/or the recent webinar's to fully understand the processes and what you can do with Bigchange.

It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.

Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.

Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.

There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.

I love using Salesforce. It is very user friendly and helps me be able to track my progress and create a clean pipeline.

Ref IDs are my biggest pet peeve, they don't always work and I've lost emails this way from clients. This leads to a bad consumer experience for everyone involved.

Ease of use and works great for small (that's us) or large companies it blends well with other programs is customizable and tracking is good,  reach out is also very easy to use.

If you could get the innovative nature of Salesforce to your business you would get amazing talent collection to your organizations.

An awesome CRM platform with a plethora of information to use to become the best marketer you can be.

Overall Salesforce is great and can integrate with hundreds of other platforms which makes it an amazing tool to use company wide, not just for sales.

Like I stated before, I was happy about the switch to Salesforce Lightning, but it has turned out to be great. I like that my emails and Talkdesk are integrated into Salesforce as well.

My team members use it in delivering great sales and customer service experience and it has been a great help for all of us.

This software will help you to build your sales and marketing in the industry, salesforce is a great software and value for money, so therefore I recommend it to the user.

I like the fact that Salesforce is very flexible and customizable to my taste. It is very user friendly and the functionality is superb.

So popular and so powerful for small business  is contact management, task management, opportunity tracking, collaboration tools, customer engagement tools. Flexible and easy  to use.

The integration with gmail is awesome. Being able to automatically log emails to the appropriate account instantly is such a nice feature.

I like that this platform is easy (for the most part) to use. I also find that the customer support is amazing and always willing to help.

It's also supported by awesome community and the best documentation/support in the business. The Trailblazer community leads the tech industry in training and documentation.

Pound Sterling

BigChange is the complete cloud-based Job Management Platform bringing customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one easy to use cloud-based platform. 

BigChange helps field service businesses across the UK  to win more work, increase the capacity of their teams, accelerate invoicing & transform cash flow, all whilst reducing operational costs and admin time. Additionally, with easy-to-use integrations with Sage, Xero, Quickbooks & other accounting softwares, BigChange seamlessly integrate your accounting. 

Loved by office and field teams alike, our customers are achieving industry leading growth and return on investment. The BigChange team is committed to customer success and no matter your sector or whether you have a mobile workforce of 10 or a 100, we’re here to make a big difference to the way you work and to help your business grow stronger. 



LongDescription

Real Time Analytics

Employee Management

Production Cost Tracking

Leave Tracking

Messaging

Purchase Order Management

Work Order Creation

Surveys & Feedback

Barcoding/RFID

User Management

Electronic Payments

Status Tracking

Barcode/Ticket Scanning

Safety Management

Employee Onboarding

Tire Management

Payment Processing

Subcontractor Management

Order Entry

Fuel Management

Real-time Scheduling

Mobile Alerts

For Locksmiths

Time Tracking

Performance Management

Customizable Reports

Document Storage

Document Imaging

Access Controls/Permissions

Activity Tracking

Service Request Management

Vacation/Leave Tracking

Equipment Management

SMS Messaging

Dispatch Management

Shift Swapping

Progress Tracking

Digital Signature

Job Costing

Real-Time Monitoring

Mobile Payments

Route Optimization

Contract/License Management

Task Scheduling

Code Enforcement

Proof of Delivery

Electronic Signature

Order Management

Space Management

Group Scheduling

Credit Card Processing

Variable Workforce

Invoice Management

Attendance Management

Attendance Tracking

Timesheet Management

Risk Assessment

Project Management

Approval Process Control

Projections

Key & Lock Management

For Courier Services

Customer Database

Recurring Appointments

Image Capture

Report Templates

Class Scheduling

Job Management

Sick Leave Tracking

Calendar Management

Geolocation

Customizable Fields

Labor Forecasting

Room Booking

Customer Portal

Geographic Maps

Template Management

Scheduling

Data Import/Export

Geofencing

Offline Access

Mobile Signature Capture

Clock In/Out

Accounting

Multiple Projects

Route History

Employee Self Service

VIN Lookup

Failed Inspection Tracking

Multi-Location

Self Service Portal

QuickBooks Integration

Mileage Tracking

Audit Trail

Route Management

Employee Time Tracking

Technician Management

Overrun Reporting

Bills of Material

JourneyWatch = £14.95 per vehicle, per month
JobWatch = £69.95 per vehicle, per month
JobWatch Plus = £99.95 per vehicle, per month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

BigChange

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud.

This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle.

With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more.

The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.


Commenting/Notes

Engagement Tracking

Content Delivery

Cataloging/Categorization

Customer Surveys

Forecasting

Multi-Channel Marketing

Business Card/Badge Scanning

Quality Management

Meeting Management

Internal Chat Integration

Product Catalog

Presentation Tools

Lead Capture

Proposal Generation

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Ad hoc Reporting

Financial Management

Material Requirements Planning

Calendar/Reminder System

Competitive Analysis

Basic sales and marketing for up to 5 users
$25
/user/month*
(billed annually)

Complete CRM for any size team
$75
/user/month*
(billed annually)

Deeply customizable CRM for your business
$150
/user/month*
(billed annually)

Unlimited CRM power and support
$300
/user/month*
(billed annually)

BigChange vs Salesforce Sales Cloud

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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