# Bigin by Zoho CRM Software Reviews, Demo & Pricing - 2026 > Review of Bigin by Zoho CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile --- [Home](https://www.softwareadvice.com/) / [Small Business CRM Software](https://www.softwareadvice.com/category/489-small-business-crm/) / Bigin by Zoho CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/alternatives/) # Bigin by Zoho CRM 2026: Benefits, Features & Pricing Wondering if Bigin by Zoho CRM is right for your organization? Our Small Business CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Bigin by Zoho CRM 4.7 [(737)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) Pricing Starting at $7.00 per year ### About Bigin by Zoho CRM Bigin by Zoho CRM is a pipeline-centric CRM that is built and priced for small businesses. Minimal by design and focused on greater ease-of-use, Bigin brings spreadsheet-like simplicity to CRM and allows anyone to get started immediately. With options to create multiple pipelines to manage different business processes, Bigin allows small businesses to streamline customer-centric operations more easily and manage their day-to-day activities better. Bigin also comes with built-in telephony and email, workflow automation, no-code forms, product tracker, customizable dashboards, and real-time notifications. Bigin integrates with third-party tools such as G Suite, Microsoft 365 (Formerly Office 365), Zapier, Zoho Desk, Zoho Campaigns, Zoho Meeting, Zoho Flow and Zoho CardScanner. Bigin's mobile apps for iOS & android offer seamless access to customer information anytime, anywhere so that businesses can close deals even on the go. Wondering if Bigin by Zoho CRM is right for your organization? Our Small Business CRM Software selection experts can help you in 15 minutes or less. ## Bigin by Zoho CRM User Interface ## Popular Bigin by Zoho CRM Alternatives Main Product Bigin by Zoho CRM 4.7 [(737)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.73Value for money - 4.49Customer support - 4.50Functionality Pricing Starting at $7.00 per year Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4468)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18789)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6980)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/) 4.8 [(604)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.78Value for money - 4.79Customer support - 4.69Functionality Pricing Starting at $250.00 per month Get Price Alternative Product [Ploomes CRM](https://www.softwareadvice.com/product/449937-Ploomes/) 4.9 [(442)](https://www.softwareadvice.com/product/449937-Ploomes/reviews/) Ratings Breakdown - 4.78Ease of use - 4.67Value for money - 4.69Customer support - 4.79Functionality Pricing Starting at $22.00 per month Get Price ## Bigin by Zoho CRM Pros and Cons We analyzed 737 verified reviews for Bigin by Zoho CRM to find out what actual users really think. Select to learn more Intuitive And Clean Dashboard Bigin features a user-friendly, clean interface that simplifies navigation and daily operations. Its organized layout and intuitive design help users visualize pipelines, manage customer relationships, and access key functions without feeling overwhelmed by unnecessary features. Streamlined Onboarding And Usage Bigin by Zoho CRM is praised for its straightforward setup and intuitive design, making it easy for new users to get started. The platform avoids unnecessary complexity, helping small businesses and first-time CRM users manage tasks efficiently without requiring technical expertise. Affordable Crm For Small Teams Users appreciate Bigin's cost-effective pricing, noting it offers strong value compared to more expensive CRM options. The platform provides essential features at a budget-friendly rate, making it accessible for small businesses and startups seeking practical solutions without high costs. Limited And Tricky Integrations Bigin's integration options are often seen as restrictive, with users reporting difficulties connecting to popular tools like LinkedIn, Facebook Ads, Google Calendar, and other Zoho apps. Setting up integrations can be confusing, and some essential connections are missing or require extra steps. ## Bigin by Zoho CRM Pricing and Plans Starting price: $7.00 per year Free Trial Free Version Express $7.00 per user, per year Plan includes: - 10 Custom Fields/Module - 10 Workflows - 3 Pipelines - 50000 Records - WhatsApp Business Integration - Developer APIs - Email Integration - 3rd Party Integrations - Additional Records - Add-on: Additional File Storage Read More Premier $12.00 per user, per year Plan includes: - 100000 Records - 10 Pipelines - 25 Custom Fields/Module - 30 Workflows - Add-on: Additional File Storage - Notify Record Owner - Pipeline View (Kanban View) - Profiles - Zoho Mail Add-on - Duplicate Cleanup Read More Bigin 360 $18.00 per user, per year Plan includes: - 15 Pipelines - 1,000,000 Records - 100 Advanced Automation Rules - Email Integration - WhatsApp Business Integration - In-Built Telephony - Payment Collection - Multi-Currency Support - Standard And Custom Dashboards - Charts, KPIs, and Target Meters - Audit Log Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Bigin by Zoho CRM Features - Popular features found in Small Business CRM Calendar/Reminder System Lead Qualification Live Chat Marketing Automation Segmentation Task Management Territory Management - More features of Bigin by Zoho CRM Access Controls/Permissions Activity Dashboard Activity/News Feed Activity Tracking Alerts/Notifications API Appointment Management Appointment Scheduling Assignment Management Audit Trail Automated Scheduling Billing & Invoicing Business Card/Badge Scanning Business Process Automation Calendar Management Calendar Sync Call Logging Call Recording Campaign Management Channel Management Charting Chat/Messaging Checklists Client Database Client Management Client/Property Matching Client Tracking Collaboration Tools Commenting/Notes Communication Management Compliance Management Contact Database Contact Management CRM Customer Database Customer Engagement Customer History Customer Journey Mapping Customer Segmentation Customizable Dashboard Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Data Import/Export Data Security Data Synchronization Deal Management Document Management Document Storage Drag & Drop Electronic Signature Email Management Email Marketing Email Templates Email Tracking Engagement Tracking Event Triggered Actions Field Sales Management File Management File Sharing File Transfer For Financial Institutions For Healthcare For iPad Devices For Mac Devices Form Builder Forms Management For Real Estate For Sales Teams/Organizations For Small Businesses For Startups Goal Setting/Tracking Graphical Workflow Editor HIPAA Compliant Interaction Tracking IVR Kanban Board Landing Pages/Web Forms Lead Assignment Lead Capture Lead Distribution Leaderboards Lead Generation Lead Management Lead Notifications Lead Nurturing Lead Segmentation Medical History Records @mentions Mobile Access Mobile App Monitoring Multi-Channel Communication Multi-Language No-Code Omnichannel Outreach Onboarding Online Forms Online Payments Opportunity Management Patient Communications Patient Management Performance Metrics Personalization Physician Management Pipeline Management Pipeline Reports Prioritization Product Catalog Progress Tracking Project Management Quotes/Estimates Real-Time Data Real Time Editing Real-Time Notifications Records Management Referral Tracking Relationship Tracking Reminders Reporting/Analytics Reporting & Statistics Role-Based Permissions Rules-Based Workflow Sales Activity Management Sales Pipeline Management Sales Reports Sales Trend Analysis Scheduling Search/Filter Secure Data Storage Shared Contacts Single Sign On Social Media Integration Softphone Source Tracking Status Tracking Surveys & Feedback Tagging Task Progress Tracking Task Scheduling Template Management Templates Third-Party Integration Third-Party Integrations Transfers/Routing Video Conferencing Visitor Tracking Web-based Deployment Web Forms Workflow Automation Workflow Configuration Workflow Management ## Bigin by Zoho CRM Integrations Google Workspace Integration rated 4.8 from 28 reviews Zoho Books Integration rated 4.8 from 22 reviews Zapier Integration rated 4.9 from 17 reviews Microsoft 365 Integration rated 4.5 from 13 reviews Zoho Invoice Integration rated 4.7 from 13 reviews Gmail Integration rated 4.6 from 11 reviews See all 72 integrations ## Bigin by Zoho CRM User Reviews Overall Rating 4.7 Ratings Breakdown 5 74% 4 23% 3 2% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.7 Customer support 4.5 Functionality 4.5 AK V. Verified reviewer Computer Software 11-50 employees Used daily for free trial Review source Reviewed December 2025 Best CRM for small teams 5 Overall experience has been great! It is value for money - helps manage my teams pipeline and have a single platform to manage all my leads and team performance. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We had been exploring different CRM options for quite some time, but most either came with too many unnecessary features or lacked the essentials we needed. Another major challenge we faced was team adoption. With BIGIN, that completely changed. It offers exactly the right set of functionalities to track our daily activities, and my team found it extremely easy to use. The support has also been outstanding—whenever I’ve needed help, the support widget has provided quick and effective solutions. Highly recommend BIGIN to any team looking for a simple yet powerful CRM! Cons: As such there are no negatives about the platform. All the functionalities work well - If I did have to point out something then maybe the fact that the mobile version doesn't have a couple of filters - which again is not a deal breaker. Reasons for choosing Bigin by Zoho CRM It offers exactly the right set of functionalities to track our daily activities, and my team found it extremely easy to use. The support has also been outstanding - whenever I’ve needed help, the support widget has provided quick and effective solutions. Read More DB Deccy B. Verified reviewer Construction 2-10 employees Used daily for less than 6 months Review source Reviewed January 2026 Can't fault Bigin - it works straight out of the box! 5 As a small construction business that had struggled with spreadsheets / emails / whatsapp messages etc, Bigin has given our company a single 'point of truth' for our sales / installation teams which has resulted in fewer things falling through the cracks. This in turn leads to a better customer experience overall - exactly what we were looking for. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Bigin is a really simple, highly intuitive CRM, ideal for small businesses who are looking to roll out an easy to use product that just works. There's a learning curve as you'd expect but it's minimal. Bigin comes with an extensive suite of ready to go pipelines or you can custom build your own - either way, you could be up and running in order an hour. Cons: I haven't found any downsides yet as we're still only starting out - maybe they'll come in time. I guess being one of the lesser know CRMs, Youtube tutorials aren't as plentiful as you'd hope for but that said, it's not really that difficult to figure out how to do most things. Reasons for choosing Bigin by Zoho CRM Primarily ease of use and a very shallow learning curve. Also, it was important that we were able to learn enough about Bigin quickly, in order to customize it to suit our requirements as paying for a third party to make changes etc could prove costly over time. Read More SP Sanjay P. Verified reviewer Packaging and Containers 2-10 employees Used daily for free trial Review source Reviewed October 2024 Value for Money 3 Value for Money considering overall features Ratings Breakdown 4 Ease of use 5 Value for money 3 Customer support 3 Functionality Pros: Custom Fields are very helpful to customize Cons: Slow refresh rate while going to different modules Reasons for choosing Bigin by Zoho CRM Value for money for startup having limited resources. Read More TA Tate A. Verified reviewer E-Learning 2-10 employees Used daily for less than 6 months Review source Reviewed April 2026 Proper CRM without Overhead Costs 5 We needed a proper CRM without the overhead costs that come with most platforms. Bigin lets us stay organized, manage our pipeline, and keep the team aligned — all without breaking the budget. For cost-conscious small businesses, it's hard to beat. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Bigin delivers everything a small business needs from a CRM at a fraction of the cost of the big players. It's intuitive, quick to set up, and the team was up and running in no time. Cons: Some of the more advanced features you'd find in enterprise CRMs aren't there, but honestly that's the tradeoff for the price. For what we need, it more than delivers. Reasons for choosing Bigin by Zoho CRM Great but expensive - didnt need tech stack of features Reasons for switching to Bigin by Zoho CRM Active Campaign SUCKS - awful awful CS - awful experience, so hard to use, but good AI Read More WM Wong M. Verified reviewer Commercial Real Estate 2-10 employees Used daily for less than 2 years Review source Reviewed October 2025 “The Complete 2025 Review: How Bigin by Zoho CRM Empowers Small Business Sales Teams” 5 Bigin by Zoho CRM tends to be a good fit when: - You are a small team (2-10 people) or startup. - You need basic CRM functionality (lead/contact/deal management, reminders, simple automations). - You want something you can setup quickly, and with minimal overhead (not a heavy IT project). - Price sensitivity is important. - You mostly work within simpler, linear sales pipelines rather than very complex, conditional processes. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: WHAT IT DOES WELL 1. Ease of Use & Fast Setup - It has an intuitive UI, clean pipelines, and small teams can get started quickly. - Less learning curve compared to more feature-rich CRMs; up and running in less than an hour. 2. Affordable Pricing - For microenterprises or mom-and-pop stores, Bigin offers a lot of essential CRM functionality at lower cost vs “full” CRMs. - There is a free plan (with limitations), and paid plans that add more pipelines, workflows, records etc. 3. Pipeline-based Sales Tracking - Visual pipelines (drag & drop deal cards) are yells of ‘Way to go!’ - Good for tracking leads, contacts, deals, reminders; light automation for repetitive tasks. 4. Mobile & On-the-Go Functionality - The mobile app works well for me and my users. Helps us as small teams stay in touch with deals when away from desk. 5. Simple Integrations - Integrates well with other Zoho apps and with Gmail etc. Cons: LIMITATIONS 1. Limited Features / Customization - As we scale up, or if we have more complicated processes, Bigin may feel restrictive. Features that we find lacking include: more advanced workflow automations, complex reporting, cross-filters, deeper customization of stages. - Once our needs grow, we need to move to full Zoho CRM. 2. Integration Constraints - While integrations exist, non-Zoho or less common tools sometimes are harder to connect or have less reliable syncs. - Glitches with Gmail add-on or with email/web-form integrations. 3. Automation Limitations - Automation is more basic: recurring tasks are simple, fewer triggers/conditions, less sophisticated rules. For example, stage transitions, automated follow-ups have constraints. 4. Onboarding Can Vary - Onboarding is less than ideal. Sometimes slow, reactive rather than proactive. - A few bugs/glitches or reliability issues appeared (e.g. missing form submissions, contacts disappearing) though not universal. 5. Scaling Up is a Challenge - If a venture has many users, many pipelines, or complex data, Bigin may not suffice long-term. Moving up to Zoho CRM or other robust CRMs may eventually be needed. Reasons for switching to Bigin by Zoho CRM \- Lower Cost, Better Value at Entry Levels - Simpler UI / Less Complexity - Better Built-in Features Without “Add-On” Costs - Transparent / More Affordable Pricing as You Grow - Easier Migration & Setup from Spreadsheets or Minimal CRM Use Read More AG Amanda G. Verified reviewer Construction 2-10 employees Used weekly for free trial Review source Reviewed January 2026 Office Manager 5 Great experience, very user friendly and intuitive. Lots of apps and interfaces available to sync data. Ratings Breakdown 4 Ease of use 5 Value for money 4 Functionality Pros: The Pipeline module is great and allows us to track the process of sales and delivery so management knows where every sale is at with a glance in the Dashboard. Also appreciated that there were lots of templates to start from, and the templates are laid out by teams/groups as well as by industry. Cons: It took me a little time to figure out how to get other Zoho apps to link up and what data can be transferred/sync'd. It is disappointing that the data fields being sync'd cannot be modified. For example, products added to the Sales Pipeline cannot transfer to a quote or invoice. Reasons for choosing Bigin by Zoho CRM As a start up business, it provided great pricing because we did not have to upgrade in order to get a certain functionality (along with of a of functionality we didn't need). But at the same time, it allows us to grow as and easily transfer to Zoho CRM in the future when needed. Read More Robert G. Verified reviewer Construction 2-10 employees Used daily for free trial Review source Reviewed February 2026 Great CRM with alot of features 5 So far its simple to use and looks like it will do what I want it to do and will will be able to evolve my companies into it. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: After trying to setup hubspot, which i gave up on i decided to try Zoho after seeing a sign for it in Union Station. So far it seems so simple to use and I am loving it. Cons: There is not much I do not like so far. It seems very easy to work with and I cannot wait to get it going live. Reasons for choosing Bigin by Zoho CRM hubspot was way to complicated and seems its just about charging huge money Read More Thomas P. Verified reviewer Construction 2-10 employees Used weekly for less than 6 months Review source Reviewed February 2026 best CRM for price 5 Great, I can access from any device, and as a Samsung user, it definitely makes things easier with watch apps. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Best value for the price, easy to use, and email integrations to make lead management simple. Looking forward to what they come out with next! Cons: Not many add-on features, since the price is fair, upgrades that compete with other CRM software can be more competitive. Reasons for choosing Bigin by Zoho CRM mainly price, i didnt need all the extra Reasons for switching to Bigin by Zoho CRM Looking for something simpler and just for CRM purposes. Read More CA Raveena D. Verified reviewer Accounting 2-10 employees Used daily for free trial Review source Reviewed December 2025 Excellent Bigin 5 Zoho Bigin is really helpful for managing leads and sales. Easy to use, clean dashboard, and perfect for small businesses. It has made follow-ups and deal tracking much more organized. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Cons: everything went well. so nothing negative to write here. The clean interface and affordable pricing make it a great choice for startups and growing teams. Reasons for choosing Bigin by Zoho CRM inexpensive and value for money. and overall good ratg brought me here to use begin. Read More BR Brett R. Verified reviewer Financial Services 51-200 employees Used daily for less than 6 months Review source Reviewed September 2025 Full featured with very little bloat 5 I'm enjoying using Bigin. Other CRMs may 'do' more, but often get in the way. If you're purpose is to manage pipelines, clients and communication - Bigin is simple, inexpensive and can be upgraded to ZohoCRM with a few clicks. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Value, good support. What you need and very little of what you don't for CRM. Ties in well with other Zoho products Cons: The ties to other Zoho products can limit your choice. Not as much customizable as others - but that's also a positive in many ways. Reasons for switching to Bigin by Zoho CRM Cost, clear upgrade path if we outgrow it and ease of use. Read More Showing 1 - 10 of 737 Reviews [See All Reviews](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) ## Bigin by Zoho CRM Popular Comparisons [HubSpot CRM vs Bigin by Zoho CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/392397-bigin-by-zoho-crm/)[Salesforce Sales Cloud vs Bigin by Zoho CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/392397-bigin-by-zoho-crm/)[Zoho CRM vs Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/zoho-crm/)[Kylas Sales CRM vs Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/kylas/)[Ploomes CRM vs Bigin by Zoho CRM](https://www.softwareadvice.com/compare/392397-bigin-by-zoho-crm/vs/449937-Ploomes/)[Dynamics 365 vs Bigin by Zoho CRM](https://www.softwareadvice.com/compare/106335-Dynamics-365/vs/392397-bigin-by-zoho-crm/)[eWay-CRM vs Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/eway/)[Pipedrive vs Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/pipedrive/)[Nutshell vs Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/nutshell/)[Odoo vs Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/odoo/)[EngageBay CRM vs Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/engagebay/)[Brevo vs Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/brevo/)[Act! vs Bigin by Zoho CRM](https://www.softwareadvice.com/crm/act-crm-profile/vs/bigin-by-zoho-crm/)[Meritto vs Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/comprehensive-admission-suite/)[monday CRM vs Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/monday-crm/)[OpenCRM vs Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/opencrm/)[Mailchimp vs Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/mailchimp/)[Bitrix24 vs Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/bitrix24/)[Claritysoft CRM vs Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/claritysoft/) [Compare All Alternatives](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/alternatives/) ## Other Top Recommended Small Business CRM Software [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18789) Recently recommended **106** times [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (252) Recently recommended **90** times [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) **4.5** (501) Recently recommended **58** times [Topline OS](https://www.softwareadvice.com/crm/topline-profile/) **5.0** (12) Recently recommended **51** times Stuck Between Options? Our experts can help you compare Bigin by Zoho CRM with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice