---
title: "Bigin by Zoho CRM Software Reviews, Demo & Pricing - 2026"
description: "Review of Bigin by Zoho CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
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Bigin by Zoho CRM

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Overview

[Reviews](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/alternatives/)

# Bigin by Zoho CRM Review

From $7-$18/year Free version Free trial 4 plans

Wondering if Bigin by Zoho CRM is right for your organization?

Our Small Business CRM Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Bigin by Zoho CRM

4.7

[(744)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/)

Pricing

Starting at $7.00 per user per year

### About Bigin by Zoho CRM

Bigin is an AI-powered, pipeline-centric CRM built and priced for small businesses. It brings leads, deals, and every customer conversation: email, calls, and WhatsApp into one workspace, with meaningful AI built in. Over 50,000+ businesses across 150+ countries run on Bigin.

Create team pipelines for every business operation: sales, onboarding, delivery, and support, and use connected pipelines to automate handoffs between them. Built-in telephony, email, customizable dashboards, and workflow automation keep everything moving. Zia, Bigin's built-in AI, drafts and summarizes emails, summarizes records and WhatsApp threads, and runs Zia Agents that handle replies, spot cross-sell opportunities, and analyze lost deals. MCP support connects AI tools like Claude to your data.

Bigin offers four editions - Free, Express, Premier, and Bigin 360, with paid plans from $7/user/month. 25+ ready-made CRM templates available and setup takes 30 minutes. Apps for iOS, iPadOS, Android, and macOS.

Wondering if Bigin by Zoho CRM is right for your organization?

Our Small Business CRM Software selection experts can help you in 15 minutes or less.

## Bigin by Zoho CRM User Interface

## Popular Bigin by Zoho CRM Alternatives

Main Product

Bigin by Zoho CRM

4.7

[(744)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/)

Ratings Breakdown

-   4.75Ease of use
-   4.72Value for money
-   4.49Customer support
-   4.49Functionality

Pricing

Starting at $7.00 per year

Get Price

Alternative Product

[HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)

4.5

[(4491)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.29Value for money
-   4.39Customer support
-   4.36Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

[Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)

4.4

[(18813)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)

Ratings Breakdown

-   3.99Ease of use
-   4.05Value for money
-   4.13Customer support
-   4.38Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)

4.3

[(7007)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   4.29Value for money
-   4.08Customer support
-   4.27Functionality

Pricing

Starting at $14.00 per month

Get Price

Alternative Product

[Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/)

4.8

[(629)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.78Value for money
-   4.80Customer support
-   4.69Functionality

Pricing

Starting at $250.00 per month

Get Price

Alternative Product

[Ploomes CRM](https://www.softwareadvice.com/product/449937-Ploomes/)

4.9

[(442)](https://www.softwareadvice.com/product/449937-Ploomes/reviews/)

Ratings Breakdown

-   4.78Ease of use
-   4.67Value for money
-   4.69Customer support
-   4.79Functionality

Pricing

Starting at $22.00 per month

Get Price

## Bigin by Zoho CRM Pros and Cons

We analyzed 744 verified reviews for Bigin by Zoho CRM to find out what actual users really think.

Select to learn more

Intuitive And Clean Dashboard

Bigin features a user-friendly, clean interface that simplifies navigation and daily operations. Its organized layout and intuitive design help users visualize pipelines, manage customer relationships, and access key functions without feeling overwhelmed by unnecessary features.

Streamlined Onboarding And Usage

Bigin by Zoho CRM is praised for its straightforward setup and intuitive design, making it easy for new users to get started. The platform avoids unnecessary complexity, helping small businesses and first-time CRM users manage tasks efficiently without requiring technical expertise.

Affordable Crm For Small Teams

Users appreciate Bigin's cost-effective pricing, noting it offers strong value compared to more expensive CRM options. The platform provides essential features at a budget-friendly rate, making it accessible for small businesses and startups seeking practical solutions without high costs.

Limited And Tricky Integrations

Bigin's integration options are often seen as restrictive, with users reporting difficulties connecting to popular tools like LinkedIn, Facebook Ads, Google Calendar, and other Zoho apps. Setting up integrations can be confusing, and some essential connections are missing or require extra steps.

## Bigin by Zoho CRM Pricing and Plans

Starting price: $7.00 per year

Free Trial

Free Version

Free Edition

$0.00

Plan includes:

-   MCP (Model Context Protocol) support
-   Business card scanner
-   No-code form for contacts and pipelines
-   Booking and appointment scheduling (1)
-   Apps for iOS, iPadOS, Android, and macOS
-   Zapier, Zoho Desk, Zoho Campaigns, and Zoho Forms integration
-   Developer APIs
-   Standard dashboard - Charts and KPIs
-   Third-party phone integration
-   Built-in phone

Read More

Express

$7.00

per user, per year

Plan includes:

-   Team Pipelines (3)
-   50,000 Records
-   Email and WhatsApp Business Integration
-   Automations (30)
-   Mass emails with email insights
-   Customizable Dashboards with charts and KPIs
-   10 Custom fields/modules
-   Zoho Books, Zoho Invoice, and Zoho Meeting Integration
-   Google Workspace, Microsoft Outlook, Teams, Zoom Meeting, Mailchimp, and X integration
-   Facebook, Instagram, LinkedIn, TikTok, Lead Ads Integration

Read More

Premier

$12.00

per user, per year

Plan includes:

-   Team Pipelines (5)
-   100,000 Records
-   Advanced field types
-   Advanced Automation (50)
-   Stage Transition Rules
-   Global selling with multiple currencies
-   Customizable Dashboards - Target Meter
-   25 custom fields per module
-   Cleanup Duplicates
-   Booking and appointment scheduling (1)

Read More

Bigin 360

$18.00

per user, per year

Plan includes:

-   3000 AI credits/month
-   Booking and appointment scheduling (100)
-   Highest limits for features
-   1000 mass mails/day
-   50 custom fields/module
-   File Cabinet pre-installed with 5 GB storage
-   Advanced Automation Rules (100)
-   Email-In pre-installed with 5 aliases
-   1 Million Records
-   Team Pipelines (15)

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Bigin by Zoho CRM Features

-   Popular features found in Small Business CRM
    
    Calendar/Reminder System
    
    Lead Qualification
    
    Live Chat
    
    Marketing Automation
    
    Segmentation
    
    Task Management
    
    Territory Management
    
-   More features of Bigin by Zoho CRM
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity/News Feed
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Appointment Scheduling
    
    Assignment Management
    
    Audit Trail
    
    Automated Scheduling
    
    Billing & Invoicing
    
    Business Card/Badge Scanning
    
    Business Process Automation
    
    Calendar Management
    
    Calendar Sync
    
    Call Logging
    
    Call Recording
    
    Campaign Management
    
    Channel Management
    
    Charting
    
    Chat/Messaging
    
    Checklists
    
    Client Database
    
    Client Management
    
    Client/Property Matching
    
    Client Tracking
    
    Collaboration Tools
    
    Commenting/Notes
    
    Communication Management
    
    Compliance Management
    
    Contact Database
    
    Contact Management
    
    CRM
    
    Customer Database
    
    Customer Engagement
    
    Customer History
    
    Customer Journey Mapping
    
    Customer Segmentation
    
    Customizable Dashboard
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Data Import/Export
    
    Data Security
    
    Data Synchronization
    
    Deal Management
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    Electronic Signature
    
    Email Management
    
    Email Marketing
    
    Email Templates
    
    Email Tracking
    
    Engagement Tracking
    
    Event Triggered Actions
    
    Field Sales Management
    
    File Management
    
    File Sharing
    
    File Transfer
    
    For Financial Institutions
    
    For Healthcare
    
    For iPad Devices
    
    For Mac Devices
    
    Form Builder
    
    Forms Management
    
    For Real Estate
    
    For Sales Teams/Organizations
    
    For Small Businesses
    
    For Startups
    
    Goal Setting/Tracking
    
    Graphical Workflow Editor
    
    HIPAA Compliant
    
    Interaction Tracking
    
    IVR
    
    Kanban Board
    
    Landing Pages/Web Forms
    
    Lead Assignment
    
    Lead Capture
    
    Lead Distribution
    
    Leaderboards
    
    Lead Generation
    
    Lead Management
    
    Lead Notifications
    
    Lead Nurturing
    
    Lead Segmentation
    
    Medical History Records
    
    @mentions
    
    Mobile Access
    
    Mobile App
    
    Monitoring
    
    Multi-Channel Communication
    
    Multi-Language
    
    No-Code
    
    Omnichannel Outreach
    
    Onboarding
    
    Online Forms
    
    Online Payments
    
    Opportunity Management
    
    Patient Communications
    
    Patient Management
    
    Performance Metrics
    
    Personalization
    
    Physician Management
    
    Pipeline Management
    
    Pipeline Reports
    
    Prioritization
    
    Product Catalog
    
    Progress Tracking
    
    Project Management
    
    Quotes/Estimates
    
    Real-Time Data
    
    Real Time Editing
    
    Real-Time Notifications
    
    Records Management
    
    Referral Tracking
    
    Relationship Tracking
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Role-Based Permissions
    
    Rules-Based Workflow
    
    Sales Activity Management
    
    Sales Pipeline Management
    
    Sales Reports
    
    Sales Trend Analysis
    
    Scheduling
    
    Search/Filter
    
    Secure Data Storage
    
    Shared Contacts
    
    Single Sign On
    
    Social Media Integration
    
    Softphone
    
    Source Tracking
    
    Status Tracking
    
    Surveys & Feedback
    
    Tagging
    
    Task Progress Tracking
    
    Task Scheduling
    
    Template Management
    
    Templates
    
    Third-Party Integration
    
    Third-Party Integrations
    
    Transfers/Routing
    
    Video Conferencing
    
    Visitor Tracking
    
    Web-based Deployment
    
    Web Forms
    
    Workflow Automation
    
    Workflow Configuration
    
    Workflow Management
    

## Bigin by Zoho CRM Integrations

Google Workspace

Integration rated 4.8 from 28 reviews

Zoho Books

Integration rated 4.8 from 22 reviews

Zapier

Integration rated 4.9 from 18 reviews

Microsoft 365

Integration rated 4.5 from 13 reviews

Zoho Invoice

Integration rated 4.7 from 13 reviews

Gmail

Integration rated 4.5 from 12 reviews

See all 70 integrations

## Bigin by Zoho CRM User Reviews

## Bigin by Zoho CRM customer ratings

- Overall rating: 4.7/5
- Total reviews: 744

### Rating distribution

- 5 stars: 552 reviews (74%)
- 4 stars: 174 reviews (23%)
- 3 stars: 16 reviews (2%)
- 2 stars: 0 reviews (0%)
- 1 star: 2 reviews (0%)

### Secondary ratings

- Ease of use: 4.8/5
- Value for money: 4.7/5
- Customer support: 4.5/5
- Functionality: 4.5/5

---

### Great Product

- Overall rating: 5/5
- Reviewer: Dave R.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2025
- Review source details: This review was submitted organically. No incentive was offered

Our overall experience with Bigin by Zoho CRM has been nothing short of transformative for our small company. It seamlessly integrated into our daily workflow, proving to be an invaluable asset that significantly boosted our efficiency and client management capabilities. The combination of its remarkable ease of use, swift installation, and perfect scalability for a business our size makes it an absolute standout. It genuinely simplifies the complexities of CRM, allowing us to focus on building stronger customer relationships and growing our business with confidence and clarity.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We absolutely adored the seamless ease of use and the incredibly straightforward installation process. Bigin by Zoho CRM truly shines for small companies, providing an intuitive interface that allowed our team to hit the ground running almost instantly. It felt tailor-made for our needs, simplifying our customer relationship management without overwhelming us with unnecessary complexities, making our daily operations remarkably smooth and efficient right from day one.

#### Cons

Our experience was largely positive, but if we had to pinpoint an area for growth, it would be the desire for a few more integrated third-party app connections. Although it covers the essentials beautifully, expanding the ecosystem of direct integrations could further streamline workflows for specialized tools we use. This is a minor point, however, given its robust and easy-to-use native functionalities that serve our primary needs exceptionally well.

#### Reasons for choosing Bigin by Zoho CRM

It had the best value for us. With our limited needs, it was a perfect match

---

### Can't fault Bigin - it works straight out of the box!

- Overall rating: 5/5
- Reviewer: Deccy B.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

As a small construction business that had struggled with spreadsheets / emails / whatsapp messages etc, Bigin has given our company a single 'point of truth' for our sales / installation teams which has resulted in fewer things falling through the cracks. This in turn leads to a better customer experience overall - exactly what we were looking for.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Bigin is a really simple, highly intuitive CRM, ideal for small businesses who are looking to roll out an easy to use product that just works. There's a learning curve as you'd expect but it's minimal. Bigin comes with an extensive suite of ready to go pipelines or you can custom build your own - either way, you could be up and running in order an hour.

#### Cons

I haven't found any downsides yet as we're still only starting out - maybe they'll come in time. I guess being one of the lesser know CRMs, Youtube tutorials aren't as plentiful as you'd hope for but that said, it's not really that difficult to figure out how to do most things.

#### Reasons for choosing Bigin by Zoho CRM

Primarily ease of use and a very shallow learning curve. Also, it was important that we were able to learn enough about Bigin quickly, in order to customize it to suit our requirements as paying for a third party to make changes etc could prove costly over time.

---

### I really want to love it.

- Overall rating: 3/5
- Reviewer: Kathy L.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: June 2024
- Review source details: This review was submitted organically. No incentive was offered

Overall, in spite of the problems, I really like Bigin and am very happy I found it. I'd recommend it for sure. But I'm looking forward to the bugs getting fixed so I can like it more.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

There is so much I love about this app. It's pretty simple to use, has a lot of great features, probably everything I need, to be honest. After they work out the bugs, I think it will be pretty great.

#### Cons

There are bugs, as in some things don't even work, important things. I've reported enough to make me feel like we're beta testers. But though it reveals something about their dev team, I'm still hopeful they'll eventually get it right because they do try hard. It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really need to train them better. Sometimes I end up having to find answers myself and then train them. They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone.

#### Reasons for choosing Bigin by Zoho CRM

It came recommended so I decided to give it a try.

#### Reasons for switching to Bigin by Zoho CRM

Technical problems and support couldn't unwind them.

---

### Simple, practical, and easy to adopt

- Overall rating: 5/5
- Reviewer: Juan Luis V.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Our overall experience with Bigin has been very positive. We have been using it for several months at JLP GLOBAL, and it has helped us bring more order to our lead management and follow up process. Before Bigin, part of our workflow depended too much on manual tracking. With Bigin, we now have a much clearer way to see our pipeline, keep track of conversations, and make sure leads do not get forgotten. What we appreciate most is that it feels practical. It does not try to be overly complicated, and that has made adoption much easier for our team. For us, it has been a smart and cost effective solution.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What we like most about Bigin is that it keeps things simple. At JLP GLOBAL, we needed a CRM that could help us organize leads and follow ups better, without adding a lot of complexity to our day to day work. Bigin has been very easy to understand and use from the start. It gives us a clear view of where each lead is, what needs to happen next, and who needs follow up. We also think the price makes a lot of sense for what it offers. For a small team that wants to be more organized without paying for a heavy CRM, it has been a very good fit.

#### Cons

What we liked least is that some integrations and automations take more trial and error than expected, especially when working with external tools. The CRM itself is simple, but some setup details can be less straightforward than they should be. Also, if you want very advanced workflows, you may need a bit of patience to get everything working the way you want. Still, for our needs, this has not been a major problem.

---

### Simple, Effective, and Easy to Use

- Overall rating: 5/5
- Reviewer: Anja B.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: Self-Employed
- Product usage: Used daily for free trial
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Bigin has been excellent. It is easy to use, quick to set up, and provides everything I need to manage leads, customers, and business partners efficiently. As a solo business owner, I appreciate that it helps me stay organized without the complexity and cost of larger CRM platforms.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most about Bigin is its simplicity. It provides all the essential CRM features I need to manage leads, customers, and business partners without the complexity of larger CRM systems. The pipeline view is intuitive, easy to customize, and helps me stay organized and on top of follow-ups.

#### Cons

I would like to see more advanced reporting options and additional automation features. While Bigin covers the essentials very well, growing businesses may eventually need deeper analytics and more sophisticated workflow automation.

#### Reasons for switching to Bigin by Zoho CRM

I switched because the CRM solutions I had used previously were more complex than I needed for my small business. I was looking for a simpler, more affordable solution that would help me manage leads, customers, and business partners efficiently without spending a lot of time on setup and administration.

---

### Simple and Efficient CRM for Small Teams

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: Used daily for free trial
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Bigin by Zoho CRM has been good. It’s simple to use, helps manage leads and sales pipelines efficiently, and is ideal for small teams, though some advanced features are limited.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

User-friendly interface, easy lead management, and seamless integration with other Zoho tools—making it simple to track deals and organize customer interactions efficiently.

#### Cons

Limited advanced features and integrations compared to full CRM platforms, and customization or reporting options can feel restricted for growing teams.

#### Reasons for switching to Bigin by Zoho CRM

I switched from Zoho CRM to Bigin by Zoho CRM because I needed a simpler and more streamlined CRM focused mainly on managing leads and sales pipelines. Bigin offers an easier interface and quicker setup, which works better for small teams and straightforward sales processes.

---

### Simple, Effective, Sales Tool for SME's

- Overall rating: 4/5
- Reviewer: Ibrahim P.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

I have searched a lot of simple, sales pipelines tools, with automations, Bigin by Zoho is the easiest and best in terms of value, and improvements in features, every quarter.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Price is great for SME's Sales Pipeline feature keeps it Simple Connects with Email & Messaging Apps

#### Cons

I found it challenging to connect to the Telephony or maybe i dont know how. The UI can be more smooth

#### Reasons for choosing Bigin by Zoho CRM

Value Pricing, Lots of Features, Easy to Use

#### Reasons for switching to Bigin by Zoho CRM

Price was affordable Had the same, deal pipelines,

---

### Proper CRM without Overhead Costs

- Overall rating: 5/5
- Reviewer: Tate A.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

We needed a proper CRM without the overhead costs that come with most platforms. Bigin lets us stay organized, manage our pipeline, and keep the team aligned — all without breaking the budget. For cost-conscious small businesses, it's hard to beat.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Bigin delivers everything a small business needs from a CRM at a fraction of the cost of the big players. It's intuitive, quick to set up, and the team was up and running in no time.

#### Cons

Some of the more advanced features you'd find in enterprise CRMs aren't there, but honestly that's the tradeoff for the price. For what we need, it more than delivers.

#### Reasons for choosing Bigin by Zoho CRM

Great but expensive - didnt need tech stack of features

#### Reasons for switching to Bigin by Zoho CRM

Active Campaign SUCKS - awful awful CS - awful experience, so hard to use, but good AI

---

### Office Manager

- Overall rating: 5/5
- Reviewer: Amanda G.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used weekly for free trial
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

Great experience, very user friendly and intuitive. Lots of apps and interfaces available to sync data.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

The Pipeline module is great and allows us to track the process of sales and delivery so management knows where every sale is at with a glance in the Dashboard. Also appreciated that there were lots of templates to start from, and the templates are laid out by teams/groups as well as by industry.

#### Cons

It took me a little time to figure out how to get other Zoho apps to link up and what data can be transferred/sync'd. It is disappointing that the data fields being sync'd cannot be modified. For example, products added to the Sales Pipeline cannot transfer to a quote or invoice.

#### Reasons for choosing Bigin by Zoho CRM

As a start up business, it provided great pricing because we did not have to upgrade in order to get a certain functionality (along with of a of functionality we didn't need). But at the same time, it allows us to grow as and easily transfer to Zoho CRM in the future when needed.

---

### Excellent Bigin

- Overall rating: 5/5
- Reviewer: CA Raveena D.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: Used daily for free trial
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

Zoho Bigin is really helpful for managing leads and sales. Easy to use, clean dashboard, and perfect for small businesses. It has made follow-ups and deal tracking much more organized.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Cons

everything went well. so nothing negative to write here. The clean interface and affordable pricing make it a great choice for startups and growing teams.

#### Reasons for choosing Bigin by Zoho CRM

inexpensive and value for money. and overall good ratg brought me here to use begin.

---

Showing 1 - 10 of 744 Reviews

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## Bigin by Zoho CRM Popular Comparisons

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