# Bigin by Zoho CRM vs SugarCRM - 2026 Comparison - Software Advice > Bigin by Zoho CRM vs SugarCRM - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/sugarcrm --- [Home](https://www.softwareadvice.com/) / [Distribution CRM Software](https://www.softwareadvice.com/category/3846-distribution-crm/) / Bigin by Zoho CRM vs SugarCRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 15, 2026 # Bigin by Zoho CRM vs. SugarCRM: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 15, 2026 # Bigin by Zoho CRM vs. SugarCRM: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) [Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) 4.7 [(732)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) Starting Price $7.00per year Free trial Free version Pros: - User Interface - Ease of Use Cons: - Integrations Who uses Bigin by Zoho CRM Based on 732 reviews - Popular among: Small businesses - Most common industries: Professional Services (18%), IT & Software Development (16%) and Retail, Consumer Goods & Services (8%) - Top use case: CRM (50%) 88% of users recommend this product [](https://www.softwareadvice.com/crm/sugarcrm-profile/) [SugarCRM](https://www.softwareadvice.com/crm/sugarcrm-profile/) 3.8 [(413)](https://www.softwareadvice.com/crm/sugarcrm-profile/reviews/) Starting Price $19.00per month Free trial Free version Pros: - Features - Customization Cons: - Updates and Versions - User Interface Who uses SugarCRM Based on 413 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (24%), Professional Services (9%) and Finance & Accounting (6%) - Top use cases: CRM (12%), Account Management (6%) and Lead Management (6%) [](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) Bigin by Zoho CRM 4.7 [(732)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) [](https://www.softwareadvice.com/crm/sugarcrm-profile/) SugarCRM 3.8 [(413)](https://www.softwareadvice.com/crm/sugarcrm-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.7 Based on 732 reviews Ease of use 4.8 Value for money 4.7 Customer support 4.5 Functionality 4.5 3.8 Based on 413 reviews Ease of use 3.7 Value for money 3.8 Customer support 3.7 Functionality 3.8 Looking for better ease of use? Ask an advisor for high-rated alternatives Looking for better ease of use? Ask an advisor for high-rated alternatives Looking for better ease of use? Ask an advisor for high-rated alternatives ## User interface * * * ## Key features Features selected based on 1,145 reviews from Distribution CRM * * * Calendar Management N/A Calendar/Reminder System 4.5 Email Management N/A Lead Qualification 4.3 Live Chat 4.1 Marketing Automation 4.3 Calendar Management 4.3 Calendar/Reminder System N/A Email Management 3.5 Lead Qualification N/A Live Chat N/A Marketing Automation N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Zoho DeskNot enough reviews ](https://www.softwareadvice.com/crm/zoho-desk-profile/)[ ZapierNot enough reviews ](https://www.softwareadvice.com/cloud-management/zapier-profile/)[ Zoho MeetingNot enough reviews ](https://www.softwareadvice.com/remote-support/zoho-meeting-profile/) [ Salesforce Marketing Cloud Account EngagementNot enough reviews ](https://www.softwareadvice.com/marketing/pardot-profile/)[ LiveOpsNot enough reviews ](https://www.softwareadvice.com/call-center/liveops-profile/)[ Zendesk SuiteNot enough reviews ](https://www.softwareadvice.com/product/26892-Zendesk/) ## Reviews * * * SH Sebastian H.ChairmanHospital & Health Care, 51-200 employees "zoho bigin is great for our non-profit, as they provide great CRM services with enough functionality that we need, especially the gmail plugin they offer for google chrome works great to import relevant contacts directly into out bigin CRM." Apr 10, 2026 AG Amanda G.Office ManagerConstruction, 2-10 employees "For example, products added to the Sales Pipeline cannot transfer to a quote or invoice." Jan 20, 2026 CW Connor W.Account executiveComputer Software, 51-200 employees "Good for what you need it for, a simple straightforward Rolodex of contacts/deals." May 14, 2026 Paris P.National Account ManagerConsumer Services, 11-50 employees "The main downside is that some updates or changes have to go through an outside design team, so things can take longer than expected." Apr 27, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [HubSpot CRM vs Bigin by Zoho CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/392397-bigin-by-zoho-crm/)[Salesforce Sales Cloud vs Bigin by Zoho CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/392397-bigin-by-zoho-crm/)[Salesforce Sales Cloud vs SugarCRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/21128-sugarcrm/)[HubSpot CRM vs SugarCRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/21128-sugarcrm/)