--- title: "Bigin by Zoho CRM vs Zoho CRM - 2026 Comparison - Software Advice" description: "Bigin by Zoho CRM vs Zoho CRM - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization." source_url: "https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/zoho-crm/" page_type: "comparison" language: "en" --- [Home](https://www.softwareadvice.com/) / [Distribution CRM Software](https://www.softwareadvice.com/category/3846-distribution-crm/) / Bigin by Zoho CRM vs Zoho CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated August 3, 2026 # Bigin by Zoho CRM vs. Zoho CRM: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated August 3, 2026 # Bigin by Zoho CRM vs. Zoho CRM: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) [Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) 4.7 [(738)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) Starting Price $7.00per year Free trial Free version Pros: - User Interface - Ease of Use Cons: - Integrations Who uses Bigin by Zoho CRM Based on 738 reviews - Popular among: Small businesses - Most common industries: Professional Services (18%), IT & Software Development (16%) and Retail, Consumer Goods & Services (8%) - Top use case: CRM (50%) 88% of users recommend this product [](https://www.softwareadvice.com/crm/zoho-crm-profile/) [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6987)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Starting Price $14.00per month Free trial Free version Pros: - Customization options - Customer engagement Cons: - Slow customer support - User interface complexity Who uses Zoho CRM Based on 6987 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (23%), Professional Services (17%) and Retail, Consumer Goods & Services (8%) - Top use cases: CRM (17%), Account Management (7%) and Sales Tracking (7%) 68% of users recommend this product [](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) Bigin by Zoho CRM 4.7 [(738)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) [](https://www.softwareadvice.com/crm/zoho-crm-profile/) Zoho CRM 4.3 [(6987)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.7 Based on 738 reviews Ease of use 4.8 Value for money 4.7 Customer support 4.5 Functionality 4.5 4.3 Based on 6,987 reviews Ease of use 4.2 Value for money 4.3 Customer support 4.1 Functionality 4.3 ## User interface * * * ## Key features Features selected based on 7,725 reviews from Distribution CRM * * * Calendar Management N/A Calendar/Reminder System 4.5 Customer Journey Mapping N/A Email Management N/A Lead Qualification 4.3 Live Chat 4.1 Calendar Management 4.4 Calendar/Reminder System N/A Customer Journey Mapping 4.1 Email Management 4.2 Lead Qualification N/A Live Chat N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Zoho DeskNot enough reviews ](https://www.softwareadvice.com/crm/zoho-desk-profile/)[ ZapierNot enough reviews ](https://www.softwareadvice.com/cloud-management/zapier-profile/)[ Zoho MeetingNot enough reviews ](https://www.softwareadvice.com/remote-support/zoho-meeting-profile/) [ Google AdsIntegration rated 4.3 from 32 reviews ](https://www.softwareadvice.com/marketing/google-ads-profile/)[ Zoho SocialIntegration rated 4.6 from 50 reviews ](https://www.softwareadvice.com/marketing/zoho-social-profile/)[ Zoho SurveyIntegration rated 4.4 from 20 reviews ](https://www.softwareadvice.com/customer-experience/zoho-survey-profile/) ## Reviews * * * AB Anja B.Business OwnerConsumer Goods, Self-Employed "It provides all the essential CRM features I need to manage leads, customers, and business partners without the complexity of larger CRM systems." Jun 12, 2026 AG Amanda G.Office ManagerConstruction, 2-10 employees "For example, products added to the Sales Pipeline cannot transfer to a quote or invoice." Jan 20, 2026 KA Khyan A.Senior Business Development RepresentativeComputer Software, 1001-5000 employees "From my experience, the biggest strengths were the range of features available and the flexibility of the platform. Whether it's CRM, reporting, workflows, automation, or customer management, there's generally a solution within the Zoho suite for what you're trying to achieve." Jul 22, 2026 SM Sourav M.SupervisorMarketing and Advertising, 11-50 employees "Customer Support can also be inconsistent and sometimes slow to resolve deeper technical issues unless you pay for premium support tier" Jun 3, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [HubSpot CRM vs Bigin by Zoho CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/392397-bigin-by-zoho-crm/)[Salesforce Sales Cloud vs Bigin by Zoho CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/392397-bigin-by-zoho-crm/)[Salesforce Sales Cloud vs Zoho CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/392464-zoho-crm/)[HubSpot CRM vs Zoho CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/392464-zoho-crm/)