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Bigin by Zoho CRM vs Zoho CRM
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.1 / 5
Value for Money
4.7 / 5
4.3 / 5
Customer Support
4.5 / 5
4.1 / 5
Functionality
4.5 / 5
4.3 / 5
Last Review Written
November 20, 2024
November 27, 2024
Pros/Cons
Pros
- What I like most about this software is its ease of use. Which is very straight forward and Deal focused.
- It seems that you like the neat and clean interface of this CRM system. It's great to hear that you find the user interface appealing and user-friendly.
- We are very pleased with the simplicity and clarity with which Bigin now accompanies our daily work.
Cons
- Lost Email tracking functionality Lost Email tracking functionality.
- Its inability to link to a few things we needed the integrations to do.
- They were all a small businesses owner. It takes no time to setup and learn how it works.
Pros
- Amazing product and a great experience. I was also very happy to see the analytics that pointed me in the right direction for next steps.
- Highly recommended and nice product for startups especially, who are looking for budget friendly and reliable product.
- Overall, we are happy with Zoho. They are good people, provide great support, and you can't beat the value for money equation.
Cons
- We've got some problem with the email invitations often sent into the spam folder of our customers... but it's a common problem with other CRM I guess.
- Misleading information during the trial phase. Always upselling their useless apps through Zoho one.
- You get different answers from different customer representatives and the lack of an account manager is painful. App store is full of apps that barely work or aren't maintained.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
