# BigWave Software Reviews, Demo & Pricing - 2026 > Review of BigWave Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/bigwave-profile --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / BigWave Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # BigWave 2026: Benefits, Features & Pricing Wondering if BigWave is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview BigWave 4.3 [(36)](https://www.softwareadvice.com/crm/bigwave-profile/#reviews) Pricing Starting at $29.00 per month ### About BigWave BigWave is cloud-based customer relationship management (CRM) solution for maintenance and field service project teams struggling to manage daily operations with manual procedures and spreadsheets. The software is mobile compatible and supports a paperless operation by allowing technicians to collect signatures from store managers electronically, upload reports, and note statuses from mobile devices. Pipeline reporting facilitates efficiency by allowing users to quickly review the status of service work pipelines across scheduled sites. BigWave has the capability to build custom reports, and its templates cut down on unnecessary administrative overhead by pre filling work orders with the details technicians need. The solution provides a dedicated web page for each site, allowing users to track schedules, enter custom field information and pricing, and report job statuses. Customers can view their job status online and work collaboratively to cease the need for status updates. Critical information uploaded electronically is recorded and organized to assure timely payment from satisfied customers. BigWave records dates for each activity on a site assigns specific duties int... ernally and then notifies the appropriate users when steps are complete, due, or overdue. The solution helps companies unify and optimize their field service operations. Wondering if BigWave is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## BigWave User Interface ## Popular BigWave Alternatives Main Product BigWave 4.3 [(36)](https://www.softwareadvice.com/crm/bigwave-profile/#reviews) Ratings Breakdown - 4.22Ease of use - 4.30Value for money - 4.66Customer support - 4.24Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1458)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 4.16Value for money - 4.25Customer support - 4.41Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/) 4.4 [(329)](https://www.softwareadvice.com/crm/quick-base-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 4.11Value for money - 4.26Customer support - 4.26Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [mHelpDesk](https://www.softwareadvice.com/field-service/mhelpdesk-profile/) 4.3 [(824)](https://www.softwareadvice.com/field-service/mhelpdesk-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 3.90Value for money - 4.38Customer support - 4.01Functionality Pricing Available upon request Get Price Alternative Product [FORM OpX](https://www.softwareadvice.com/product/134569-Forms-Automation-Software/) 4.5 [(36)](https://www.softwareadvice.com/product/134569-Forms-Automation-Software/reviews/) Ratings Breakdown - 3.97Ease of use - 4.56Value for money - 4.66Customer support - 4.20Functionality Pricing Starting at $30.00 per month Get Price ## BigWave Pricing and Plans Starting price: $29.00 per month Free Trial Free Version Basic $29.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## BigWave Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of BigWave Contact Management Contract/License Management CRM Dispatch Management Payment Collection in the Field Scheduling Work Order Management ## BigWave User Reviews Overall Rating 4.3 Ratings Breakdown 5 44% 4 44% 3 8% 2 3% 1 0% Secondary Ratings Ease of Use 4.2 Value for money 4.3 Customer support 4.7 Functionality 4.2 Have you used BigWave and would like to share your experience with others? PH Patty H. Construction 1001-5000 employees Used daily for more than 2 years Review source Reviewed September 2016 BigWave Review 5 I've been working with this program for over 5 years now and I love it, especially for the history that we've been able to create at site and project levels. Very easy to use, to train for use and great for report generating. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The history it creates and the ease of searching the same. Cons: Being web-based, can't access if internet down. Read More JT James T. Information Technology and Services 5001-10000 employees Used daily for more than 2 years Review source Reviewed December 2016 Fantastic Management Tool. 5 We use BigWave to manage the service operations for our customers across over 25,000 locations. BigWave is a flexible, easy, and valuable tool, and is a critical component of our success. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: The ability to customize BigWave on the fly gives us flexibility and scalability that isn't found elsewhere. Read More HP Herminia P. Used daily for less than 12 months Review source Reviewed February 2018 I have a fairly easy time when creating work orders. The reporting really helps in tracking my work 3 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: Reporting is awesome when your looking for specific project details. Providing the ability to view the Standard Metrics and billing information. I would like to understand why we need to put in the minutes as opposed to hours in the Standard metrics. Is this due to the way we requested to have it set up or is it the standard? Cons: It can be a little cumbersome when adding multiple images. When adding multiple images at times it freezes and does not take all of the images and I will need to add them in portions. This happens while dragging and dropping the files into Big Wave. Read More TJ Tracey J. Verified reviewer Electrical/ Electronic Manufacturing 51-200 employees Used daily for less than 6 months Review source Reviewed August 2022 Coordinator Review 4 I am still new to software and company. Only three months in. So far it is going ok. Ratings Breakdown 4 Ease of use 4 Functionality Pros: Easy to use and navigate. Great little updates could be done once discussed with team if find it would be beneficial . Cons: still new to company, will require more time to settle in to answer this. Read More MS Mike S. Construction 501-1000 employees Used daily for more than 2 years Review source Reviewed September 2016 I dont work without it! 4 I use Big Wave to keep track real time on hundreds and hundreds of work orders. There is no point during the day that I DONT have Big Wave on one of my monitors. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Real Time and ease of use. Read More BB Becky B. Verified reviewer Construction 201-500 employees Used weekly for more than 2 years Review source Reviewed August 2022 Big Wave 4 Good Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The product is fairly easy to use. Being in Real Time Cons: Not Being able to be in Invoice line and them updating without having to go in and out. Read More PN Paige N. Electrical/ Electronic Manufacturing 1001-5000 employees Used daily for less than 12 months Review source Reviewed December 2016 Excellent and Efficient 5 I use this program every day and love it! I wouldn't be able to do my job so efficiently without it. It is just WONDERFUL! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Real time updates and how easy invoicing is! Cons: Sometimes I find the importing and exporting confusing, but I don't think that is the software's issue, but more of a personal issue. Read More TR Thomas R. Used other for more than 2 years Review source Reviewed February 2018 Have used Big Wave for several deployment projects. 4 Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: Very good for site/system migrations. Very nice reporting and dashboards. I like being able to see information per site and rolls up. Cons: Product is hard to use for other types of projects. Would like to be able to customized and taylor software for use with other type projects. Read More EM Ebony M. Retail 5001-10000 employees Used weekly for more than 2 years Review source Reviewed September 2016 Offers a great solution for large projects 5 This system is great when working with multiple partners on a single project. It allows for the input of all necessary information in one space. I would recommend this system. Ratings Breakdown 1 Ease of use 3 Functionality Pros: great place to submit all information Cons: not easy to navigate Read More BL Brad L. Information Technology and Services 10000+ employees Used weekly for less than 2 years Review source Reviewed February 2018 It's ok. Just one additional place for me to go for Information. That I then have to copy and paste 2 All of the scheduling data is in one place. Does make is easier to view and capture assignments Ratings Breakdown 3 Ease of use 3 Functionality Pros: Notifications. There shouldn't be a minimum on what is written in this section. Notifications is what I like most Cons: Scrolling. It doesn't allow you to view all the data at a glance. I have to drill down to capture all the information needed. Read More Showing 1 - 10 of 36 Reviews Load More Reviews ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2741) Recently recommended **541** times [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1458) Recently recommended **221** times [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) **4.6** (457) Recently recommended **129** times [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) **4.3** (334) Recently recommended **115** times Stuck Between Options? Our experts can help you compare BigWave with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice