Bitrix24

RATING:

4.2

(796)

About Bitrix24

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more! Switching to Bitrix24 eliminates the need to be subscribed to a bunch of different SaaS solutions. You get all you need in a single package — all at a flat rate. With over 12 million users, Bitrix24 is one of the most popular business software solutions in the world. Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, capture and store lead data, generate sales ...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Bitrix24 Pricing

A 15-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Cloud Basic: $61/mo Standard: $124/mo Professional: $249/mo On-premise Business: $2990 (one-time license) Enterprise: $24990 (one-time license)

Starting price: 

$61.00 per month

Free trial: 

Available

Free version: 

Available

Bitrix24 CRM Deals
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Bitrix24 Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Bitrix24

1 - 5 of 755 Reviews

Eric R.

2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

Reviewed November 2023

A Power House System That Requires Setup.

User Profile

Maszni

Verified reviewer

Entertainment, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2021

Project management software with very good workload planning

Overall, working with Bitrix24 as my main project management software has really improving my team effectiveness in developing a product and increase our time spend on organizing project that has short due-date.

PROS

I really like with the workload planning that Bitrix24 has offered, as it really helpful in distributing workload for each team members. It is a very important to do this step, so we can track our task precisely and preventing us from skipping task on project. The project template is easily customizable to cater for the project needs.

CONS

The developer should really taking consideration user experience and opinion on the software tools placement. Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating. Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.

Reasons for switching to Bitrix24

Todoist is too basic and many of the feature that I need for a project management like Scrum are not supported by this software.

User Profile

Krishna

Verified reviewer

Hospital & Health Care, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

An all-inclusive project management software

It has helped us with task management, Gantt chart creation, task delegation, document integration, and software that can work with our other company applications.

PROS

As a company wide platform, Bitrix24 has been implemented. For us, this project management software has been the most comprehensive and powerful one we've ever used. Bitrix also provides simple integrations that can be implemented immediately.

CONS

The product's UI leaves much to be desired. While the learning curve is shorter than that of other software, it is still noticeable when first using the program.

Reasons for switching to Bitrix24

Bitrix24 is the most versatile and complete business management software available. The features available with both the free and premium versions are same. Thanks to its Gantt chart feature, all users are able to see the development of projects in a way that is impossible with other software.

Brenna

Hospital & Health Care, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2023

a great way to communicate within a large nationwide company

PROS

I like that this is a one stop shop for me and my co-workers. I work for a company that is all across the US, we have multiple clinics in various locations. This is a great way to streamline all of our documents, protocols, guidelines, and is a great way for us to keep in contact with each other.

CONS

I think that at times there are almost too many options for folders that it can be difficult to find what you are looking for.

Cristopher

Verified reviewer

Environmental Services, 2-10 employees

Used weekly for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed October 2023

I would never do business with this company unless you want to get ripped off.

Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were very rude and did not care about the pain I was going through.

PROS

At 1st glance it looks great, like their platform can do anything your businesses needed but it is false adervisting.

CONS

They do not actually manage their own business or customers, Instead, they pass you off to shady channel partners from all over the wold who lie and cheat to take your money. When you complain, they say (we have a no refund policy)

Reason for choosing Bitrix24

Because their website and dozens of other places state they have a predictive dialer solution. This is what I was promised. I paid thousands of dollars and only after they took my money did they say no, they made a mistake but refused to refund me and threatened me.