Bitrix24 Software


 

Bitrix24’s customer relationship management (CRM) solution provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, capture and store lead data, generate sales reports and perform segmentation of target audiences.

Leads received from a user’s website (for example, from an order or feedback form) can be fed directly to the CRM. Users can then create message templates, send individual or group emails to leads and contacts, capture notes on client interactions, schedule meetings and assign tasks.

Users can create personalized invoices for clients by automatically inserting client information and sending them directly to the client's email address.

Bitrix24’s sales funnel functionality offers an overview of sales transactions in progress and their respective stages. With the sales dashboard, sales agents can see how many deals they’ve won, how many clients haven’t been invoiced yet and an agent’s rating in comparison with other sales team members.

 

Bitrix24 - Deals
 
  • Bitrix24 - Deals
    Deals
  • Bitrix24 - Invoice
    Invoice
  • Bitrix24 - Leads
    Leads
  • Bitrix24 - Contact
    Contact
  • Bitrix24 - Templates
    Templates
  • Bitrix24 - Devices
    Devices
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

160 Reviews of Bitrix24

 

Start your review of Bitrix24

Click to start
https://www.softwareadvice.com/crm/bitrix24-review/
Software Advice Reviews (15)
More Reviews (145)

Showing 1-15 of 15

Peggy from Pole Star Experiential Learning
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

New Bitrix 24 User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The free version is great startups or individuals that do not need CRM.

Pros

I love the possibilities that my company can use all in one product. Workgroups, Task, HR CRM and even web hosting. Looking forward to learning more and moving more processes over from Google to Bitrix. We chose the professional version ....unlimited yes!

Cons

It is overwhelmed with choices and learning. Even though their training support modules are great sometimes you would like to talk to a human.

Review Source
 
 

Demarco from World Financial Group
Specialty: Insurance
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

Bitrix24 Review- Good for those who are motivated and relentless

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software is FREE. And nothing can beat that. It just requires manual entry of lead generations.

Pros

All media actions can be tracked on one platform. It is great for those with multiple media platforms. This company has been around for a long time. While free is not always free this is indeed free. You can pay for advanced options which will make your experience much easier.

Cons

It may be a little too advanced for beginners, but with the tutorials they should be fine with this program.

Review Source
 
 

James from MSP Remote
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Bitrix24 is a more modern Social Interaction CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This CRM can really help teams that are collaborating and working together on projects or meetings and is great.

Cons

Free Version to the Paid Version is a huge jump in price and to be honest there are many other solutions like it out there.

Review Source
 
 

Zoe from MWT Cymru
Specialty: Hospitality / Travel
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Absolute nightmare! Worst customer service and a nightmare to configure!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

NOTHING! Its sounds amazing but when you actually want to try to work it it's awful! Customer service was no help what so ever!

Cons

Dreadful customer service. Wasted 2 days on this and literally achieved nothing! Tried to upload our existing database with a couple of customer fields and just kept coming back as an error. Contacted customer services and got no where! Just wasted by time for 2 days! Like switching CRM's isn't complicated enough!

Review Source
 
 

Leon from Ortus
Specialty: Other services
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

CRM for free.

Ease-of-use

Functionality

Product Quality

Customer Support

I love the platform. because it allows you to start with a free account and let you have almost all the necessary features.

Pros

It is a good platform for all of the cooperates to see how they can optimize their operation. It was interesting for us to see how we can improve our overall performance of the staff. It is good to start for free and see if it is something you want to do OR lacking in your organization.

Cons

Lack of guidance for staters. It can be improved by the organization if they can have an optional full demo for all customer.

Review Source
 
 

Normunds from 4PRINT Ltd.
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Lot of functionality with lot of bugs and hidden complexity of usage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

One platform for many solutions - CRM, project management, time management
Project and TASK management tool really good.

Cons

On paper all looks fine, but when you begin to work, then lot of problems appears almost in every tool, except Project management. For example, in CRM under Company history you not see any activity, even there are lot of activities with Companies staff that are linked with current company.
If you plan new activity and want this activity link to new Contact, Company, Opportunity, it is not possible - you need at first create company, contact or opportunity - with almost all other CRM systems - Pipedrive, Pipeliner, GoldMine you can do this on the fly.
Also lot of problems with Time management and Work time reports, where shows unrealistic times - for example - time worked per day - more as 44 hours!!!
Looks that Bitrix different modules created separately and common features not links between modules and works as separate units and then is question - is it really one platform?
Another words are for Bitrix support - worst what I seen - even we have Proffesional subscription plan. Our support tickets waiting for reaction more as 3 days, sometimes no answers. Bitrix deskto app have direct connection to Bitrix support, but sometimes no response for weeks. Also many answers are from point - we give answer for just answer, but no solving problem. Bad!

Review Source
 
 

Andre from Andre Louw Consulting
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

December 2017

December 2017

Confusing

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It was easy to install.
It automatically logged into my email and looked for relevant messages to add to my profile.

Cons

I had no idea how to use it and there were very little or poor tutorials/instructions. It took me a while to figure out how to undo some of the automated email functions.

Review Source
 
 

Hosam from Memits solutions
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

using Bitrix24 for about 5 months now

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

affordable for small business
comprehensive
flexibility to build own rules
wide range of integrations to most needed 3rd party applications and social media
option to go with self hosted environment and whitelabel the portal

Cons

not easy to find setup and configuration of sub functions and modules
unable to read personal emails within the portal

Review Source
 
 

Ryan from Vanguard Education
Specialty: Education
Number of employees: 1 employee Employees number: 1 employee

November 2017

November 2017

Easy to use, good functionality for a start up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to use software, easy to navigate. Using the free version is great for a start up trying to keep costs at a minimum, it has all of the basic functionality that you need. I'd recommend.

Pros

Easy to use, great for a start up company (I'm using the free version). Easy to navigate and has the functionality needed to keep good records.

Cons

I'm from England and there doesn't seem to be a GBP or options for England. This hasn't proved a massive issue when using other software too.

Review Source
 
 

Marina from DMG SMALL MARKETING SOLUTIONS
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Overall positive, would recommend to clients & associates (although it has some deficiencies)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

For business consultants like me, it is a great tool to recommend as well as offer it as a service to our clients, especially if their Customer Service department is not automated. However, there are deficiencies and also there is no coaching/customer support available live at all hours (we operate in a different time zone GMT+2). Overall, its free version does not give many major benefits, not even on trial. The reports' issue is a major drawback. I still recommend it to clients, but when i mention the drawbacks, they are reluctant to go to the paid packages.

Pros

1. Its connectivity with other platforms, software and social media - TIME SAVING
2. The ability to assign jobs (even in the free version)
3. Seeing the progress of a lead to becoming a client, as well as having total sale amount per client

Cons

1) Very time consuming to learn
2) Cannot answer privately to a lead coming from Facebook (have to return back to the page)
3) Does not connect to other major social media
4) Its first paid package is still costly (from the small business person's point of view)
5) No reports or download of data availability (at least in the free version)
6) The free version allows only 100 entries so for heavy Facebook traffic of leads, we cannot access beyond one week!

Review Source
 
 

Erlan from BC Card Asia Pacific
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

good experience, less hr function

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

bitrix24 is good for medium small company, because they have all that company need on that time. but for large company that need more spesific hr task, sometime functionality is not there.

Pros

easy to use
more to groupware for collaborate with other employee
have agile workflow for approval things

Cons

mobile feature just have basic function, still need to do from web
cannot handle advance HR task
cannot rely on support team for urgent things, because need time to reply the ticket

 
 

Debbie from Native American Missions
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

After using much more expensive database/communication systems, I am thoroughly impressed with the Bitrix24 ease to set up, query, communicate, and SO MUCH MORE!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is a MAJOR solution for our faith based NPO. We are just getting set up and started in the digital database world, communicating with leaders all living 3 hours apart on separate campuses and setting up professional looking mass emails to internal and external key stakeholders. LOVE that I can manage all of this from any computer anywhere in the world!

Pros

Ease in importing contacts, customizable database fields, social links, the mobile app, and much more all in the FREE version.

Cons

Not all the videos fully answer my questions, however, I went to the email support and got GREAT answers and in 2 days time at the longest. I would like a list of people using Bitrix24 who live nearby me or to know about meet ups with other users. There is a map that showed me nearby users - but I can't contact them.

 
 

Daniel from Brightway
Specialty: Other services
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Great intranet

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would still recommend anyone that might be getting their first CRM/intranet to have a look at Bitrix. The free version (which has great value) can get you up and running quickly and with no strain on your finances.

Pros

Great for team communications
Great intranet
Allows you to place a chat widget on your website
Great value for the money

Cons

Bringing up the menu can look like you are sitting in an airplane with tons of options and setting. The CRM part could be a bit user friendly.

 
 

Luciano from Clarity Solutions
Specialty: Software / IT

September 2016

September 2016

Easy setup, complete and free!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I really like the following features: companies, contacts, timeline for social interactions, internal search tool and the groups structure for segmentation of data. The software is user friendly and you can start using it quickly (free until 12 active users). Mobile App works fine.

Likes Least

Ongoing changes in the product for limiting features that were available before (loss of registered data). Reporting could be improved, mostly for sales forecasts (we gave up using this feature).

Recommendations

This kind of product is basic in terms of registering companies and contacts. Be aware about how it may be used to respect your sales processes / funnel analysis with flexibility and productivity. Evaluate reports.

 
 

Peter from Forest & Ray Dental
Specialty: Healthcare / Medicine

October 2015

October 2015

A natural solution for a multi office SME

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The best about Bitrix24 is the way it combines the CRm with the telephony, by giving the necessary tools of a contact-center for an average company with a really user friendly online platform. We are implementing the features one by one, so organical change is also possible.

Likes Least

We had to use a SIP telephone provider, as we found that EU prices of telephony were more expensive than our previous provider. But using the built in SIP connector, we could connect our Voip provider and it took less than 1 hour to make this connection.

Recommendations

We were lookiing for a solution to help our CRM and telephony come together, while making sure that we fulfill the legal obligations of Healthcare. First we decided what our key points were and then we tried numerous solutions from the user point of view.

 
 
 
Showing 1-20 of 145

Shahbaz from Online Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Powerful and all in one project management and CRM solution

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I used to work with Asana for my teams and tasks management earlier, then I found this one as such a powerful tool. It has almost all the things available which I needed. The features which I used are tasks management, calendar, Birtix24 drive and webmail. Tasks management is so detailed. You can create tasks with timelines. It shows the stage of every tasks and its timeline that you are on time or pending. There is multiple options available for tasks management with the team. Like you can set up responsible person, observers and participants in the tasks. Project management is also very good, you can create public/private , private visible and private hidden project Gantt chart etc. In employee section you can set up company structure in the form of departments and can assign employees in the departments. I used the webmail and setup my own domain and its working pretty smooth.

Cons

The problems which I faced initially, I found its user interface a bit complex as I moved on Bitrix24 from Asana, but by the time I got use to it and it feels so simple to use now. One more thing is that its desktop client has very limited feature like the web version. There should be more features available on the desktop version as well.

Review Source: GetApp
 


June 2018

June 2018

A good project management software.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

They offer a mobile app that you can download of your phone or tablet which make it easy to manage my projects on the go as i am always travelling.

Cons

They should add more features to the free plan so that people can test it well before deciding to buy the premium plan.

Review Source: Capterra
 


June 2018

June 2018

Good project management platform for medium sized teams

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

We used Bitrix24 for internal communications, project management, file sharing, social messaging and much more.

Cons

The UI is fairly good, however it can be better when it comes to organizing projects. There is also a limitation for customization.

Review Source: GetApp
 

Ashia from AV Magazine

June 2018

June 2018

My Go-To.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Slack is great, Bitrix24 is better.

Pros

I personally use this for collaborating with other Designers on projects, It has great conferencing features and other ways to share files and ideas. The plus is that it has a free trial and very low fees if you wish to subscribe. (And trust me, you will).

Cons

So far, I cannot complain about Bitrix24, I still use it so I would be a hypocrite. You can't beat the price and quality.

Review Source: Capterra
 

jay from Healthy Havens

June 2018

June 2018

Offers a lot. Fails on the delivery though.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It has project management.
It has call management.
It allows for creating custom fields (but not key values).
It has an option to self-host.

Cons

Their cloud server is slow, enough so that worker productivity suffers.
Their customer service is poor.
The user interface is ugly.
The learning curve is steep with poor documentation.
Their self-hosting option is very expensive.
You must connect to access the CRM; i.e., there's no offline access, no ability to lock and batch process.

Review Source: Capterra
 

Freddy Jose from udone

June 2018

June 2018

A regular experience, I think it needs a lot to improve.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros


One of the things that called my attention to this system is that it links the functionality of several systems in one system, and if it worked well it would be a very useful tool.

Cons


One of its disadvantages is that being a system that covers many functions is a bit slow and its learning curve is not very simple.

Review Source: Capterra
 

Omar from DXC Technology

June 2018

June 2018

Bitrix24 is a good option for small to mid-size companies.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

They have a good CRM system with good email marketing integration. Also they got a mobile application which makes bitrix24 a good solution for people like me who are always on a hurry. You can try the free version as it allows up to 12 users before purchasing a premium plan.

Cons

Their user interface is a bit complex and needs tutorials to get used to it and i don't like the social integrations that they have as they are limited.

Review Source: Capterra
 

Mary from EPAM Systems

May 2018

May 2018

Basic, but nice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is a pretty simple, yet very nice system for management Teams and orders. I used it not for a very long time, but liked the simple design and proper email notification features, which doesn't SPAM you, but provides proper information. I know recently they have added video calls, which is a great addition!

Cons

We turned away from this product, since we were not able to adjust our processes to the flows it offered, but other then that it is a proper product

Review Source: Capterra
 

Bheesam from Ciena

May 2018

May 2018

Good collaboration and communication tool for small to mid size business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

A good and secure tool for effective communication, collaboration, lead and client management. It's searching tool is powerful and great, provides easy integration with other systems to optimize and automate marketing campaigns. Have lot of other features like streamlining etc. Qualitative CRM , E-mail marketing and feature like telephony provide it a good stand against any other software in the segments, but again this is not my best when compared to sales force.

Cons

User interfaces are too complex in some area, as all the feature are bundled in one so no way to get CRM or project management separately. Tutorials can be improved. slow on window OS and spell check is not upto the mark.

Review Source: Capterra
 


May 2018

May 2018

Its an easy to use set of solution with the best User interface and Reporting design,its suitable for SMEs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use with good reporting design.
Good user interface.
Easy to train other users.
Cost effective and lite web app.
Easy setup.

Cons

Customer support is hectic-This can be improved by dedicating account managers to even starter users.
No single module is available-ie C.R.M or H.R solution
The developers should maybe consider designing single modules.

Review Source: GetApp
 


May 2018

May 2018

It is good for small teams.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

They have a good CRM system, also they have a lot of integrations which makes it easy to manage any kind of company.

Cons

It is not easy to use so it needs more modifications and updates to the user interface of the dashboard.

Review Source: Capterra
 

Yaroslav from The American College of Greece
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

All in one CRM solution / Best for middle-sized companies and teams to handle leads and work with deals

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

*Functionality

Bitrix24 has a lot of great features, but its biggest advantage that I have used is an all-in-one solution. We have a chat there, can work with deals, create schedules, assign tasks with ease and track progress on specific work with history and recent actions taken by the responsible person



*Ad-dons

Bitrix24 has its own marketplace where you can set integration with many services, like mail chimp or a certain work process optimizer.

*UI

Since I started working in Bitrix24, their UI has changed a lot and has become more user friendly. At first it was a bit complicated, but the team is working a lot to make it user-friendly. I can see the work

*Customization

Even in a free plan, bitrix24 leaves a lot of space for adjusting the platform to the companies approach. you can create teams and spaces and plan sales and development processes

Cons

*updates

I also don't believe that their approach to upgrades is comfortable. Even though it does not take much time, but once in a while, the whole service goes down displaying that it is updating and you need to wait. This sometimes can slow work of the department and cause problems


*slow
Being a power house CRM system, bitrix24 is sometimes slow, although I can see that bitrix team is working to improve it.

Review Source: GetApp
 

Florencia from Velatrip

May 2018

May 2018

Bitrix has everything it takes to do business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The application is aimed at growing companies, it is very scalable. Everything is in one place. Without changing through multiple applications.

Cons

The learning curve is a little slow. There is a lack of connection with the most important social networks. The prices are a bit high.

Review Source: Capterra
 

Kevin from Seven Three Media
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Horrible user interface

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Zero

Pros

Absolutely nothing. The only good thing about this software is that you don't have to spend any money on it before you try it.

Cons

This is a long list - First, their customer service is horrible. God forbid a new user is confused with their HORRIBLE user interface. But whatever you do, don't ask them for help. They say they are located in VA, but there support is either so bad that it takes 24 hours to answer simple questions or they are really based in India and just use the US "base" to fool customers into thinking they are a real US company.

Review Source: Capterra
 

Judy from Sysapp Technologies

May 2018

May 2018

Great communication and collaboration software for starter companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Perfect for corporate business who want to fully make use of their intranet for better productivity. Bitrix24 will provide the proper functionality and features to ensure that you achieve this.

Cons

Can get a bit complicated due to its many features. You can argue that the user interface is a bit too busy and can be confusing to use at times.

Review Source: Capterra
 

Gabriela from uensa

May 2018

May 2018

Very ingenious, since it is not easy to find a software that gathers the amount of tools that this o

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Simplifies the virtual interaction between users within an organization, facilitates task management, shared documents and time tracking; all in a fast and efficient way of communication.

Cons

Only has a single subscription plan completely free, which would be the basic and only has 5 GB of online storage for 12 users, unlike the plus and standard offered up to 24 GB and 100 GB respectively

Review Source: Capterra
 


May 2018

May 2018

Have used and recommended for several clients especially those without lots of money upfront

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The affordability and the robust nature of what you can do with Bitrix make it a must for small businesses look to save a few bucks.

Pros

The break-in is fantastic. The user interface is relatively intuitive and best of all, you can get multiple people on one account from the get go instead of paying to get access. Up to a dozen can start, so if you have a small business this is a fantastic low cost option to try out of the gate.

Cons

Some of the add-ons and changes come with little to no direction, but I have found that the company does its best to keep FAQ material relatively handy. This is not for the faint of heart.

Review Source: Capterra
 

Jimmi from Crystal Technologies Ltd.
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Great unified communication software for small businesses.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the CRM which is easy to manage offers features that are good for small businesses or upcoming businesses too.

Cons

Not to complain but the features are too many for small businesses to fully utilize and makes it seem like overkill.

Review Source: Capterra
 


May 2018

May 2018

Good as a contact book - good for little else.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Good way to consolidate contacts and keep track of previous leads. Good reporting software, with a little manual effort can be a useful weekly pipeline progress reporting tool.

Cons

Poor for tracking correspondence between each lead, very difficult to add groups of contacts. Non-intuitive interface, very difficult to keep track of deals.

Review Source: Capterra
 


May 2018

May 2018

Great Project and Collaborative Framework

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Nice app for communication, collaboration and project and assignments tracking

Pros

The application enables collaboration and teamwork, making it easy to communicate and share information on tasks and milestones.

Cons

The cost is a major hindrance for most small organizations. The company could also improve on their customer support

Review Source: Capterra