Blitz software


41 reviews(4.5/5)
41 reviews(4.5/5)

Blitz is a cloud-based customer relationship management (CRM) solution that caters to small and midsize businesses and helps them to manage their interactions with existing and potential customers. It can be tailored to suit businesses in industries such as real estate agents, mortgage brokers and non-profits. In addition to its standalone sales automation and marketing automation modules, Blitz offers call center, field service functionality and more.

Blitz helps companies to manage sales processes and capture relevant leads. The solution offers users pop-up notifications, functionalities to schedule follow-ups and a reporting and analytics engine that helps them to generate custom reports, which help them to spot trends and make business-related decisions. Blitz also helps users to track former customers and retarget them with specific and relevant content. The solution also features “click to call”, auto dialer and drip emails functionalities.

Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

41 Reviews of Blitz

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  • Amr from Amr Helaly Insurance Agency Inc

    November 2017

    Awesome!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Customer Service is definitely one of the biggest pros that i've experienced with this service. I'm an Allstate agency owner and blitz co-created Allstate Lead Manager tool, which makes the job a million times easier. I spoke to Dalton who is the supervisor there and he was able to walk me through the entire system with great detail.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Double A Solutions, Double A Solutions/Blitz Manager LLC

    November 2017

    Thank you for your review! We love to hear feedback from our customers!

  • Brittany from Roemer Insurance

    Number of employees: 11-50 employees

    November 2017

    Really helps me keep track of my sales leads!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Helps me be better organized!

    Pros

    Ease of use and very accessible; you can use on your phone or computer! I like that I am notified of a sales lead via Email in real time!

    Cons

    I wish there was a option to text the prospect thru the website. Sometimes, text works better and that would be a really cool feature!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Double A Solutions, Double A Solutions/Blitz Manager LLC

    November 2017

    Thank you for your review! We appreciate it.

  • Kathie from Allstate

    October 2017

    Baili Connin was very friendly and knowledgeable very easy to work with

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    great way to manage time and call backs

    Pros

    quick and easy scheduling makes this work for me. I like the option to set for a weekly call cycle

    Cons

    the reports are a little hard to read and take too long to update I might be missing a step in the process

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Double A Solutions, Double A Solutions/Blitz Manager LLC

    October 2017

    Thank you for your review! We really appreciate your feedback.

  • Jan from Jay Gutierrez Insurance Agency

    Number of employees: 2-10 employees

    September 2017

    One of the customer representative is extremely helpful with answering my many questions.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Keeps us in front of our prospects

    Pros

    Follows up with prospects through email even when I can't make a call. Keeps us in front of our prospects.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • michael from michael vereecke ins agency

    August 2017

    Great customer service, Nick is a pleasure to work with.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    workflows and the ability to set up automated emails. I also like the tage function allowing me to target market.

    Cons

    Would like some flexibility to change the info that comes into my system from web lead providers. I would also like an option to put in the the premium on opportunities not just revenue.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Wanda from Daniel C. DiCocco

    Number of employees: 2-10 employees

    July 2017

    Very positive because of my Account Manager Nicholas Irmen

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ability to do many things to drive sales. Able to see as an administrator how active each of my LSP's are with the use of this system. Also enables me to distribute leads effectively, great tool for new LSP's to use.

    Cons

    Seems like there is constant changes, so if you are not a frequent user it is like having to start all over again.

    Review Source: Capterra
  • Kyle from Allstate Insurance

    Number of employees: 2-10 employees

    July 2017

    Very smooth, plenty of options, and great customer support.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Sometimes I do not like that the blitz features do no work together with Allstate features, but I believe that is more the fault of Allstate.

    Pros

    I like how they continue to improve the software, as well as take feedback from the users. One of the customer rep is very helpful every time I speak with her, and she checks on us frequently. Great customer support for a great product.

    Review Source: Capterra

    Response: Double A Solutions, Double A Solutions/Blitz Manager LLC

    July 2017

    Thank you for the feedback Kyle! We really appreciate it and will share the great feedback with Diane!

  • Christina from Allstate Insurance Company

    Number of employees: 2-10 employees

    July 2017

    Simply excellent

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Efficiency

    Pros

    Keeps it simple and VERY organized. I can not imagine life without Blitz. My team absolutely loves.

    Cons

    Really nothing. I have been using the software for a bit more than one year and can not see anything I do not love.

    Review Source: Capterra

    Response: Double A Solutions, Double A Solutions/Blitz Manager LLC

    July 2017

    Thank you for your review, Christina! We really appreciate the feedback from your agency.

  • Kyle from Allstate Insurnace

    May 2017

    Very easy and user-friendly!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    How easy they make it to keep things moving! They continue to add features that make it easier to use.

    Cons

    I don't particularly care for the categories that you need to choose from to make a history record. Like "Attempted Contact". I feel that it can be misleading when revisiting lead lists and more options should be available.

    Review Source: Capterra
  • Phil from The Strano-Forte Agency, Inc.

    February 2017

    Exceptional Software and Capability - Even Better Customer Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I was very hesitant about making the switch to Blitz from a different Lead Management System used previously in the past. After working with my account manager, I am excited to use the system when I open my Agency on March 1. The support team have been extremely supportive and accommodating. I value such amazing customer service and care and can't wait to see all the system is capable of. Thanks

    Review Source: Capterra

    Response: Double A Solutions, Double A Solutions/Blitz Manager LLC

    February 2017

    Thanks Phil for the positive feedback. We are happy Tina has provided you with excellent customer service!

  • Patrick from Allstate

    October 2016

    Great Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My account manager, Alex Eding, is phenomenal. He explains everything seamlessly and his one on one training has helped me streamline my follow up process for new customers. The automatic workflow is excellent and the attention I get from Alex is great. I wouldn't want to work with anyone else.

    Review Source: Capterra
  • Becky from Jason N. Duncan - American National

    Number of employees: 2-10 employees

    August 2016

    Workflow Set up and review with Julie

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We consider ourselves very luck to have been assigned an account rep like Julie. She has followed up with us and kept in touch even though we were not completely ready to get things going right away. Today, we finally have our first campaign going and she walked us through step by set and made things very easy to understand.

    Pros

    That it is going to help us build our business

    Cons

    This is not a "Con" for the software. I am the only one in the office with CRM experience. I spent almost 7 years using another product. I need to retrain my own mind to work off of the terms that your software uses.

    Review Source: Capterra

    Response: Double A Solutions, Double A Solutions/Blitz Manager LLC

    August 2016

    Hello Becky, we are very glad that you like our software. Julie and the Blitz staff take pride in assisting our customers with the best service possible. If we can be of any assistance in the future, please reach out to us anytime. Thank you for being a Blitz customer!

  • Bron from Family Life Insurance Group

    Number of employees: 2-10 employees

    August 2016

    Customer Support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Needed to add a new user to my account today (Family Life Insurance Group). Julie Alley did an excellent job of walking me thru the process, but what really impressed me is that she called me back to help me set up the new user. Nice!

    Review Source: Capterra
  • Joey from Allstate Insurance

    Number of employees: 2-10 employees

    August 2016

    Nick Irmen

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I'm a new Allstate agent and purchased Blitz through Blueprint. Nick contacted me as soon as I opened up, but I didn't follow through with all the training. This was an error on my part. I've been working with Nick this past week and regret not using this tool from day 1. I have called colleagues and suggested they start using Blitz to track all their leads.

    Pros

    I love the fact that it will send us reminders to make phone calls for leads and it sends follow up emails out for us. This is critical instead of relying on the human brain to remind us on every lead. There's just too many leads to do this.

    Cons

    I'm not sure if it's a con or just my lack of computer knowledge, but there's a lot to learn with this system. This may be my lack of knowledge with a system like this.

    Review Source: Capterra
  • Richard from Allstate

    Number of employees: 2-10 employees

    June 2016

    Excellent Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Still learning, but Nick has been great on training and follow up. I know a lot more today due to Nick's patience, great attitude and knowledge.

    Pros

    The follow up and enthusiasm of the staff.

    Cons

    A lot to learn, but will be worth it in the end.

    Review Source: Capterra
  • Christine from McKenica & Associates/Allstate

    June 2016

    Just learning Blitz

    Ease-of-use
    Quality
    Support

    Nick has been great to work with. He has walked me through the steps of the program and very patiently answered my questions. I've had to call when I couldn't figure things out on my own and he calls back very quickly, which is very much appreciated!

    Review Source: Capterra
  • Larry from Analytic Alternative LLC

    May 2016

    Great service today

    Ease-of-use
    Quality
    Support

    It is very intuitive to use. However, I wish the clients could have flexibility in moving the "fields" view including custom fields) their own liking. Also, in the country field, could you make the United States the default drop-down at the top. I am guessing most of your customers US based. If you used the system a lot, little things like that save time. You guy have been great to work with so far. Calvin Peters help today was exceptional. Eric, Ian, and Moby have all been very helpful as well.

    Review Source: Capterra
  • ASHLEY from THE DESCHAMP AGENCY

    April 2016

    Great Software ; Excellent Customer Service

    Ease-of-use
    Quality
    Support

    Tina is our Account Representative and she always takes the time to go out of her way to assist us with any questions, training opportunities, and recommendations. We have been happy with the performance of the software, but having a representative like Tina makes the overall experience excellent.

    Review Source: Capterra
  • Ross from Allstate

    April 2016

    Great service that has evolved with ever-changing technology!

    Ease-of-use
    Quality
    Support

    Using the BLITZ Lead Management system has made lead tracking so easy while increasing efficiency and productivity! I can't imagine tracking leads any other way. Tina, from BLITZ, keeps in touch with my agency to let us know of any new features and to help train new producers on using the system.

    Review Source: Capterra
  • Thomas from TJG and Associates, Inc/Tom Wisch Allstate

    April 2016

    Support and Training

    Ease-of-use
    Quality
    Support

    Alex is a fantastic trainer and I couldn't be happier with the support and guidance he has provided. As a new agency owner he has been invaluable to me and my agency. He absolutely rocks.

    Review Source: Capterra
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