Blitz Software


 

Blitz is a customer relationship management solution for small to mid-sized businesses. Professionals in a variety of industries use Blitz, including real estate agents, mortgage brokers, and non-profits. In addition to its standalone sales automation and marketing automation modules, Blitz offers customer service and support, call center, field service functionality, and more.

The system is entirely web-based and compatible on several platforms like Windows, Mac, or iPad/tablet. Blitz lets companies engage effectively in the sales process to ensure no lead goes untouched. Pop-up notifications and scheduling follow-ups are standard, as well as extensive reporting tools to let you know which criteria produce the highest conversion, close, and retention rate across the board. Blitz also helps target former customers that have been lost by segmenting and retargeting them with specific and relevant content. The system includes “click to call”, auto dialer, and drip emails to facilitate communication with prospects and win-backs.

 

Blitz - Lead List
 
  • Blitz - Lead List
    Lead List
  • Blitz - Engagement
    Engagement
  • Blitz
  • Blitz - Mobile Interface
    Mobile Interface
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

40 Reviews of Blitz

Showing 1-20 of 40

 

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Elís Mar from EVO Fitness
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Really helps me keep track of my sales leads!

Ease-of-use

Functionality

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Helps me be better organized!

Pros

Ease of use and very accessible; you can use on your phone or computer! I like that I am notified of a sales lead via Email in real time!

Cons

I wish there was a option to text the prospect thru the website. Sometimes, text works better and that would be a really cool feature!

Review Source: Capterra
 

Kathie from Allstate

October 2017

October 2017

Baili Connin was very friendly and knowledgeable very easy to work with

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Support

great way to manage time and call backs

Pros

quick and easy scheduling makes this work for me. I like the option to set for a weekly call cycle

Cons

the reports are a little hard to read and take too long to update I might be missing a step in the process

Review Source: Capterra
 

Jan from Jay Gutierrez Insurance Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

One of the customer representative is extremely helpful with answering my many questions.

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Keeps us in front of our prospects

Pros

Follows up with prospects through email even when I can't make a call. Keeps us in front of our prospects.

Review Source: Capterra
 

michael from michael vereecke ins agency

August 2017

August 2017

Great customer service, Nick is a pleasure to work with.

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Functionality

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Pros

workflows and the ability to set up automated emails. I also like the tage function allowing me to target market.

Cons

Would like some flexibility to change the info that comes into my system from web lead providers. I would also like an option to put in the the premium on opportunities not just revenue.

Review Source: Capterra
 

Wanda from Daniel C. DiCocco
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Very positive because of my Account Manager Nicholas Irmen

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Functionality

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Pros

Ability to do many things to drive sales. Able to see as an administrator how active each of my LSP's are with the use of this system. Also enables me to distribute leads effectively, great tool for new LSP's to use.

Cons

Seems like there is constant changes, so if you are not a frequent user it is like having to start all over again.

Review Source: Capterra
 

Kyle from Allstate Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Very smooth, plenty of options, and great customer support.

Ease-of-use

Functionality

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Support

Great customer support for a great product.

Pros

I like how they continue to improve the software, as well as take feedback from the users. Diane is very helpful every time I speak with her, and she checks on us frequently.

Cons

Sometimes I do not like that the blitz features do no work together with Allstate features, but I believe that is more the fault of Allstate.

Review Source: Capterra
 

Christina from Allstate Insurance Company
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Simply excellent

Ease-of-use

Functionality

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Efficiency

Pros

Keeps it simple and VERY organized. I can not imagine life without Blitz. My team absolutely loves.

Cons

Really nothing. I have been using the software for a bit more than one year and can not see anything I do not love.

Review Source: Capterra
 

Kyle from Allstate Insurnace

May 2017

May 2017

Very easy and user-friendly!

Ease-of-use

Functionality

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Value for Money

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Pros

How easy they make it to keep things moving! They continue to add features that make it easier to use.

Cons

I don't particularly care for the categories that you need to choose from to make a history record. Like "Attempted Contact". I feel that it can be misleading when revisiting lead lists and more options should be available.

Review Source: Capterra
 

Phil from The Strano-Forte Agency, Inc.

February 2017

February 2017

Exceptional Software and Capability - Even Better Customer Service

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Functionality

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Value for Money

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I was very hesitant about making the switch to Blitz from a different Lead Management System used previously in the past. After working with my account manager, I am excited to use the system when I open my Agency on March 1. The support team have been extremely supportive and accommodating. I value such amazing customer service and care and can't wait to see all the system is capable of. Thanks

Review Source: Capterra
 

Patrick from Allstate

October 2016

October 2016

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support

My account manager, Alex Eding, is phenomenal. He explains everything seamlessly and his one on one training has helped me streamline my follow up process for new customers. The automatic workflow is excellent and the attention I get from Alex is great. I wouldn't want to work with anyone else.

Review Source: Capterra
 

Becky from Jason N. Duncan - American National
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Workflow Set up and review with Julie

Ease-of-use

Functionality

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Ease-of-use
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We consider ourselves very luck to have been assigned an account rep like Julie. She has followed up with us and kept in touch even though we were not completely ready to get things going right away. Today, we finally have our first campaign going and she walked us through step by set and made things very easy to understand.

Pros

That it is going to help us build our business

Cons

This is not a "Con" for the software. I am the only one in the office with CRM experience. I spent almost 7 years using another product. I need to retrain my own mind to work off of the terms that your software uses.

Review Source: Capterra
 

Bron from Family Life Insurance Group
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Customer Support

Ease-of-use

Functionality

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Support

Needed to add a new user to my account today (Family Life Insurance Group). Julie Alley did an excellent job of walking me thru the process, but what really impressed me is that she called me back to help me set up the new user. Nice!

Review Source: Capterra
 

Joey from Allstate Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Nick Irmen

Ease-of-use

Functionality

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Support

I'm a new Allstate agent and purchased Blitz through Blueprint. Nick contacted me as soon as I opened up, but I didn't follow through with all the training. This was an error on my part. I've been working with Nick this past week and regret not using this tool from day 1. I have called colleagues and suggested they start using Blitz to track all their leads.

Pros

I love the fact that it will send us reminders to make phone calls for leads and it sends follow up emails out for us. This is critical instead of relying on the human brain to remind us on every lead. There's just too many leads to do this.

Cons

I'm not sure if it's a con or just my lack of computer knowledge, but there's a lot to learn with this system. This may be my lack of knowledge with a system like this.

Review Source: Capterra
 

Richard from Allstate
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2016

June 2016

Excellent Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

Still learning, but Nick has been great on training and follow up. I know a lot more today due to Nick's patience, great attitude and knowledge.

Pros

The follow up and enthusiasm of the staff.

Cons

A lot to learn, but will be worth it in the end.

Review Source: Capterra
 

Christine from McKenica & Associates/Allstate

June 2016

June 2016

Just learning Blitz

Ease-of-use

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Ease-of-use
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Support

Nick has been great to work with. He has walked me through the steps of the program and very patiently answered my questions. I've had to call when I couldn't figure things out on my own and he calls back very quickly, which is very much appreciated!

Review Source: Capterra
 

Larry from Analytic Alternative LLC

May 2016

May 2016

Great service today

Ease-of-use

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Support

It is very intuitive to use. However, I wish the clients could have flexibility in moving the "fields" view including custom fields) their own liking.

Also, in the country field, could you make the United States the default drop-down at the top. I am guessing most of your customers US based. If you used the system a lot, little things like that save time.

You guy have been great to work with so far. Calvin Peters help today was exceptional. Eric, Ian, and Moby have all been very helpful as well.

Review Source: Capterra
 

ASHLEY from THE DESCHAMP AGENCY

April 2016

April 2016

Great Software ; Excellent Customer Service

Ease-of-use

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Support

Tina is our Account Representative and she always takes the time to go out of her way to assist us with any questions, training opportunities, and recommendations. We have been happy with the performance of the software, but having a representative like Tina makes the overall experience excellent.

Review Source: Capterra
 

Ross from Allstate

April 2016

April 2016

Great service that has evolved with ever-changing technology!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
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Support

Using the BLITZ Lead Management system has made lead tracking so easy while increasing efficiency and productivity! I can't imagine tracking leads any other way.

Tina, from BLITZ, keeps in touch with my agency to let us know of any new features and to help train new producers on using the system.

Review Source: Capterra
 

Thomas from TJG and Associates, Inc/Tom Wisch Allstate

April 2016

April 2016

Support and Training

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Alex is a fantastic trainer and I couldn't be happier with the support and guidance he has provided. As a new agency owner he has been invaluable to me and my agency. He absolutely rocks.

Review Source: Capterra
 

Ben from Allstate

March 2016

March 2016

Great Onboarding/ Suport

Ease-of-use

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Customer Support

Ease-of-use
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Support

Mobi helped me this morning trouble shoot a couple issues I was having. He was extremely patient and knowledgeable. We resolved out issues quickly and are now rolling. Thank you, Mobi, for your help. This is the kind of experience that I look for when calling a company about support on their product.

Review Source: Capterra