We are a full service online presence agency servicing 177 countries. We are a mid sized agency with very specific business management requirements. BlueCamroo has been able to accommodate all our requirements and allow us to save money overall. At least once every day or two someone on the team comments on how great BlueCamroo is.

We originally had a difficult time finding the right solution for our mid sized agency. Most of the options that fit our needs were 10-15% of our gross sales at the time. We happen on BlueCamroo by luck and I’m glad we did. I’ll admit, we don’t use all the features, however, we do intend to start using more and keep our business solution in one platform. The integrations are great and allow seamless imports from all our solutions.

At first, it was difficult to manage and navigate. The platform has grown significantly since we began using it. There is a lot packed into BlueCamroo so I can’t think of a way that would make setup and initial training easier.

the experience was neutral but lack other important plug ins that other CRM have in the market

I liked the lead feature, and the lead age along with how it separates the client vs leads.

the email part was not so great email was sent to client's spam box

I checked out the software on a whim, because I saw that it integrated with something else I used. I felt COMPELLED to use it. There's something about it that really drew me in. I enjoy using it - and that's saying something.

The free version is actually useful, especially for a new business. I will pay for additional features eventually, but for now, the free version does what I need to do. I wish everyone did freemium like this: make it useful for me at the early stage in MY journey - and then add more value as MY COMPANY evolves. Really well done.

There are a couple of rough edges in the user interface. In several areas, the screen doesn't refresh as it should (I suspect that's a bug that will be fixed at some point). A few defaults could be a little more thoughtful.

I like it as a simple CRM option. Ultimately went with another program.

I love how this software is not intimidating

The features on the free trial are so limited that it's not useable stand-alone and that is pointless.

I don't use it much anymore, as I've wound down my business, but it was easy to use, and had the features I needed. It also integrated with my ACC ng software.

Simple. Integrates with Wave. Didn't have much of a learning curve.

For what I used it for, I didn't really have any cons. I think I had wanted more out of the integration with Wave. I also recall I needed something to help move time entries from tickets to invoices, that wasn't there when I was doing that. But that was a year ago

Blue Camroo has helped me organize my leads and clients - and make some sense of all the lead details.

I use Blue Camroo as a database and detail management tool. I love that I can have emails directly in the program so the details are attached to the client (and that I can forward them there from other inboxes). This can't be beat for a free version. I may have to upgrade eventually as my business grows but it is affordable.

Integrations were difficult - it seemed they were designed with technically inclined people in mind - not just click and go like most others I tested. I did figure out how to get the email to sync which is what mattered to me - but every time my gmail password changes I have to change a password on BlueCamroo. Kind of a pain but worth it since I use the free version. I WISH.... I wish Blue Camroo had a notes box for clients that I could keep adding to - updates on phone calls etc. so I didn't have to email it to be recorded.

We love the product and the way it evolves. We saw so many enhancements, most of them really adapted to our needs. Their support has always been listening and able to find a solution or a workaround.

All the tools we need on a dayli basis to run our projects are in the same place, and they are all fully integrated and using the same logic

The user interface of older versions (3 4 years ago) wasn't that easy / straight forward. The current user interface is much more efficient.

What I like most about BlueCamroo CRM is the easiness of navigating through the CRM. No confusion while looking for menu options and I like the UI as well. It is easy to click a contact while making the call and input all the call details and it helps in lead conversion because it is easy to track what the client has said in the call.

I have to additionally purchase credits for email. It is a bit expensive too. It would be have been better if I can integrate BlueCamroo with other email marketing software out there.

Overall is good as it provides a user friendly contact management for me

Software is easy to use and allows integration with Wave

Integration with Wave has some glitches with customers sometimes disappearing. Customers will also duplicate instead of syncing when changes are made

Sort of stopped using it for customer service.

Its free to use! I love that its free and it is very smart to get people to sign up

Customer service is non existent. sad. Have tried reaching out for quite a few issues and its so tough to get a straight forward answer in a timely fashion.

BlueCamroo has been a great Partner. When we first started working with [SENSITIVE CONTENT HIDDEN] we were charting new waters in our industry. They provided great guidance on how to exceed our customer's expectations as well as include functionality and interface what would scale.

The screen layouts are well organized and clean, the interface is intuitive and ease of configuration.

Our application is very specific and if there is a Con, we utilize about 20% of the BlueCamroo capability.

The ease of use in everyday life. The fact that all elements are centralised.

Sometimes lacks user support for newcomers.

Robust features that help me daily. I learn things from this software, which gives me ideas on how to better organize my work

Learning curve can be a bit steep sometimes.

Great tool, great support

Project Management Task Management Website design All in one platfiorm

steep learning curve. It takes some time to get full advantage of it

BlueCamroo is a great product. It is extremely fast and reliable, fun to use, very customizable, and it does way more than we were looking for. We find that we really love the features we didn't even realize we needed. I love the automatic workflow rules, and the task and project management especially. All I was originally looking for was reliable CRM software that would track both companies and contacts and group them together the way we wanted (easier said than done), and this fit the bill perfectly. We had tried to implement other systems in the past, and they couldn't even handle this much. I love the fact that we just log in on a browser, and there is nothing to ever go wrong with the software. Oh, and I like the social-media style interface that makes working in some of the sections seem like checking your FaceBook feed.

Hmmm. That's hard because I like everything. The ONLY halfway annoying thing I've found is that a few of the date fields seem to be in non-american order, and I misread the dates. That being said, I'm sure they would fix it if I complained.

It was a good experience. I found what I needed to expand/grow/manage my business and see how a CRM tool such as Blue Camroo would help that process.

As a small business looking to expand its team, the free tool was what I was looking for to start using a CRM Tool. It offered the aspects I needed to keep track of clients and share that with the team. I really liked time tracking and it's ability to integrate with my Wave Accounting Software.

The learning curve was the most challenging being new to CRM software and its workflow. I found I had to continually access the support pages and search for answers to what I needed to do. Additionally, when I introduced it to new team members they had a difficult time understanding how to use it as they had used easier but more expensive products prior to their introduction to Blue Camroo.

The BlueCamroo platform does everything that we would need it to do at this point. The support team responds very quickly via a built-in ticket system and answer any queries / resolve any issues with little to no delay.

To date, there is nothing that we don't like about the platform. As yet, we have not explored the full functionality but have looked around the other in-platform options that are available. For the areas that we have started to use, ease of use is a major plus and once you know where each element is - daily use of the platform is smooth

So far, there are no features that we do not like about the platform

BlueCamroo is an incredibly flexible and versatile system, with loads of features. We started out using just the basic CRM, then the tasking and to-dos, then simple projects. Then we spotted that BlueCamroo can generate and send sales quotations for us, which means our Sales Pipeline reports are always up to date. And invoicing. Oh, and time tracking too; and automatically working out chargeable time for all our staff with the correct billling grades and rounding rules, which used to take me personally a day every month. We're also using the Social Network Scout feature to find sales opportunities out of Twitter and Facebook, and I think our next step will be migrating our email newsletter onto BlueCamroo's built-in Campaign Manager so that Campaign history is in the contact records as well. All in all, we're seeing huge value from having so much of our business running in one system. Highly recommended!

Flexible. Powerful. Covers most areas of our business, and we can set it up to work the way our business works.

Invoicing only integrates to Quickbooks, which we don't use. I understand other systems are being integrated shortly, which will be great as getting invoices into our accounting system is the last thing to automate for us now.

The interface was easy and intuitive to use.

We need a more extensive integration and workflow between support, development, ba/qa and marketing if possible.

The ability to organize ones entire business on this makes this a highly useful and incredibly necessary tool I would recommend to any and all fellow e-commerce business owners.

I would like to see more variations in subscription options.

Facility and low cost. Web acces to all browser's.

Linux and IOS application for desktop and initial configuration.

Great

The whole payment interfacing and api set up and easy use

Nothing besides didn't have to worry about a thing

So so

Lead management. Having a database of customers and the integration into wave apps.

Functions being locked due to free version - wish there were paid features offered at no cost for non-profits.

not easy to use . integration options were a perk.

Did not think the price nor user friendliness was worth it.

Integration with wave, can import contacts from wave

Sync doesn’t work well when doing update with wave