About Boei

Boei is a customer engagement solution that helps businesses optimize website visitors' experience. Customers can establish contact with employees by clicking a button and can choose their preferred communication channels, such as Telegram, Facebook, WhatsApp, Twitter, email, and more. It also allows employees to create CTAs, such as an invitation for visitors to subscribe to a newsletter.


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8 Reviews of Boei

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

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Showing 1 - 8 of 8 results

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March 2021

User Profile Picture

Proinsias from Frans Digital and Photography Services

Verified Reviewer

Company Size: 1 employee

Industry: Online Media

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2021

Very Clever Plugin with instant benefits

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design.

Pros

Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend.

Cons

I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Reasons for Choosing Boei

Less clicks to make contact with my enquiry portal. I wanted customers to have newarly no barriers to make contact particulaty from a Smart Phone

Reasons for Switching to Boei

There were less interactions for a customer to make contact. Customers just need to click once or twice and they can send me a message quickly.

February 2021

Gavin from G S Consulting

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2021

An great all in one chat tool

It makes it easier for website visitors to engage with me on the channel of their choice.

Pros

Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with.

Cons

None at the moment, everything is working as it should be.

March 2021

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2021

Great software

Boei.help is a useful tool for any website. With Boei I was able to set up the social media interactions with a simple approach. I could customize the Boei setting in a uniform way. Moreover, did Boei speed up my website building speed.

Pros

Easy to use. It is a very simple set up proces.

Cons

Translations are hard to set up. On my multilingual website do I restrict the use of text. Just social media icons.

February 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

When Live-Chat just doesn’t cut-it anymore!

I first tried Boei when I wanted to give my customers a way to contact us other than Live-Chat. Originally Boei didn’t support the app that I needed, but after a quick chat with the founder, he integrated the app I needed before the weekend ended! I am really impressed with the quality of the software, but even more impressed with the team behind it!

Pros

I love all of the different options available with Boei. I also love the support from the founder. I now have the option for my customers to: E-Mail, DM, FB Message, WhatsApp, Live-Chat, & Fill out a form... all in one place!

Cons

I don’t have any complaints at all with the software.

March 2021

Bikram K. from Bhupa Greens

Verified Reviewer

Company Size: 2-10 employees

Industry: Events Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Best overall tool to add multiple chat platforms to your website

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant

Pros

Ease of use, and painless integration of various chat platforms.

Cons

lacking integration with Frase and Gist and some of the labels are confusing.

April 2021

Ripal from GORUN Solar

Company Size: 11-50 employees

Industry: Renewables & Environment

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

It cannot get any easier then this

Pros

Ease of Use Almost all the social media and chatting platform integration Amazing Price Support is awesome

Cons

More and better icons for integration(helpers)

Response from Boei

Replied April 2021

Awesome! Thanks for your great review. Happy to hear you like Boei :) Ruben

March 2021

Oisin from Linnane's CarryOut

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2021

All in one communication solution

Superb

Pros

They fact that it connects to every site and communication I can think of.

Cons

It's at the early stage of development and the ui could use a touch up but that's being very picky

March 2021

Lukáš from HOJNY Medi

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Great support widget

Pros

Ease of use and the number of possible integrations

Cons

Honestly I can't say there is anything I didn't like when using Boei.