Boei Software

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Find out more:

PriceDemo

About Boei

Boei is a customer engagement solution that helps businesses optimize website visitors' experience. Customers can establish contact with employees by clicking a button and can choose their preferred communication channels, such as Telegram, Facebook, WhatsApp, Twitter, email, and more. It also allows employees to create CTAs, such as an invitation for visitors to subscribe to a newsletter. ...

Boei Pricing

Boei is free forever for 1 site. You can upgrade for more options to a pricing plan: Free - Available to users for free Starter - $4 per month Boost - $12 per month Pro - $20 per month

Starting price: 

$4.00 per month

Free trial: 

Available

Free version: 

Available

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Boei button on your website

Boei User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 12 reviews

User Profile

Arjun

Verified reviewer

Company size: 1 employee

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

Unique and very useful

Pros

Boei is very easy to customize and install on my platforms

Cons

Sub-accounts have not yet arrived, and it's very important for my clients' use.

Response from Boei

Hi Arjun, thanks a lot for your great review! Btw subaccounts are ready, see this page: https://boei.help/docs/subusers-subaccounts Ruben

Replied May 2022

Jaime

Company size: 2-10 employees

Industry: Retail

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2021

A simple and minimalistic tool with a lot of power!

Displaying all of our contacts in a compact and easy to access way.

Pros

At it's core it's an easy way to allow your visitors to choose between their favourite contact method to reach you, however with extra features like direct call, call me back, feedback, work hours and some more as one of the best aspects is that the developer is very friendly, attentive and continues to add more features to it and listens to the comunity. It's an easy and quick solution for smaller businesses or projects. If you have multiple projects also makes it easy to organize all of their contacts in the same platform. Easily works anywhere/on any platform, is beautifully simple and can be used to substitute the ugly widgets of chats like JivoChat, because Boei gives you a great freedom to customize. You can easily customize it however you want, even add CSS etc. and the best part is that the developer keeps updating and adding features to the tool. For the future I would love to see more several themes/designs/templates for how the boei links appear on the page, maybe one where the links appear as icon bubbles (with the same design as the Boei bubble) that stack on top of boei.

Cons

It would be nice if when you setup only one link per boei button, it would open this link automatically (since there are not more links to choose from, requiring multiple clicks from the user is irrelevant/more friction). I'm aware Boei is supposed to support multiple contact methods, but because boei is also a great way to easily customize your chat contact bubble button and make it fit your websit, indepently of the service you use, and sometimes you might just want to use one service which has a very ugly button (such as the example of jivo)

Response from Boei

Hi Jaime, thanks a lot for your great review and feedback. We will take your suggestions along to make Boei even better :) Ruben

Replied December 2021

Anonymous

Company size: 1 employee

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2021

Great software

Boei.help is a useful tool for any website. With Boei I was able to set up the social media interactions with a simple approach. I could customize the Boei setting in a uniform way. Moreover, did Boei speed up my website building speed.

Pros

Easy to use. It is a very simple set up proces.

Cons

Translations are hard to set up. On my multilingual website do I restrict the use of text. Just social media icons.

User Profile

Proinsias

Verified reviewer

Company size: 1 employee

Industry: Online Media

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

March 2021

Very Clever Plugin with instant benefits

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design.

Pros

Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend.

Cons

I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Reasons for choosing Boei

Less clicks to make contact with my enquiry portal. I wanted customers to have newarly no barriers to make contact particulaty from a Smart Phone

Reasons for switching to Boei

There were less interactions for a customer to make contact. Customers just need to click once or twice and they can send me a message quickly.

User Profile

José Manuel

Verified reviewer

Company size: 11-50 employees

Industry: Media Production

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2021

Easy to setup & use, excellent tool!

Pros

Very easy to install and use. A lot of options of contact.

Cons

User doesn´t have an option to close or make it dissappear from a site (if they dont want or need to contact(

Response from Boei

Hi Jose, Thanks a lot for your review :) Ruben

Replied June 2021