I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback.

An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages.

I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Excellent product and service. I can't complain about the level of support I've received. They are receptive to customer feedback and have a public roadmap.

The ease of setting it up and rolling it out. This tool is super easy to set up and helps drive conversions.

It's relatively new and still evolving so patience is required for some feature rollouts.

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple.

I wish there was a better UI or more design options.

Displaying all of our contacts in a compact and easy to access way.

At it's core it's an easy way to allow your visitors to choose between their favourite contact method to reach you, however with extra features like direct call, call me back, feedback, work hours and some more as one of the best aspects is that the developer is very friendly, attentive and continues to add more features to it and listens to the comunity. It's an easy and quick solution for smaller businesses or projects. If you have multiple projects also makes it easy to organize all of their contacts in the same platform. Easily works anywhere/on any platform, is beautifully simple and can be used to substitute the ugly widgets of chats like JivoChat, because Boei gives you a great freedom to customize. You can easily customize it however you want, even add CSS etc. and the best part is that the developer keeps updating and adding features to the tool. For the future I would love to see more several themes/designs/templates for how the boei links appear on the page, maybe one where the links appear as icon bubbles (with the same design as the Boei bubble) that stack on top of boei.

It would be nice if when you setup only one link per boei button, it would open this link automatically (since there are not more links to choose from, requiring multiple clicks from the user is irrelevant/more friction). I'm aware Boei is supposed to support multiple contact methods, but because boei is also a great way to easily customize your chat contact bubble button and make it fit your websit, indepently of the service you use, and sometimes you might just want to use one service which has a very ugly button (such as the example of jivo)

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design.

Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend.

I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads.

Ease of deployment, lightweight code, and overall flexibility and functionality

The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.

Very happy to have a widget letting website visitors contacting us through their preferred channel (contact form, phone, whatsapp, messenger, etc)

Lightweight, easy to deploy, opens instantly without slowing down the website

design could be more modern and attractive

It brings more leads that possibly would not come without it, making it extremely easy for users to contact you instantly. After setting it up, I just have more leads. Simple.

Boei is really easy to get going. It's lightweight so you can use it without getting bogged down by any complex features and it converts site visitors into leads for you. You'll get weekly reports on the performance with ideas for what might be improved next!

I haven't found a single downside to the usage I do of this. Support requests are handled quickly and efficiently, while the features have been consistently improving since I started using it.

Very easy to install and use. A lot of options of contact.

User doesn´t have an option to close or make it dissappear from a site (if they dont want or need to contact(

It's extremely easy to gather different communication channels under one UI, simplifying the contact process for users, which is essential because it allows us to meet our clients via their preferred method (and not the one we impose on them)

I wish they had more design options to make it less standard amongst different websites. Another thing that could be better is the speed at which new integrations are added; it could be faster.

Boei is very easy to customize and install on my platforms

Sub-accounts have not yet arrived, and it's very important for my clients' use.

I use the tool on my website to get in touch with my visitors and without having to publish a form that could be abused by spammers. Communication is more fluent and direct as each user can choose their preferred channel to get in touch.

I like the ease of use, short learning curve, customization, loading speed, options, reports & analitics.

Nothing much. I does what it is intended to do. Maybe more options for positioning or bubble forms. Nothing really related with the main purpose of the tool.

I use it for clients who want to offer a way to connect to their website visitors and letting the visitor choose their preferred channel (Whatsapp, Facebook, Telegram, ...) and for that it's perfect!

Easy to use, very flexible, perfect solution for clients who want a chat function that allows different channels

Simplicity is key here, but some might think it's too simple and want a 'true' chat.

all messangers. alot of websites usable .

CSS customization is not well descriped and could be take a more important part.

I Used Replain before, but that is very complicated to manage. I searched for this solution for a long time and I really like it very much!

There is a long list of communication channels you can choose from! Easy to implemetn by Code or Plugin (Wordpress)

It really is a great tool, I did not found any negative aspects at all!

I first tried Boei when I wanted to give my customers a way to contact us other than Live-Chat. Originally Boei didn’t support the app that I needed, but after a quick chat with the founder, he integrated the app I needed before the weekend ended! I am really impressed with the quality of the software, but even more impressed with the team behind it!

I love all of the different options available with Boei. I also love the support from the founder. I now have the option for my customers to: E-Mail, DM, FB Message, WhatsApp, Live-Chat, & Fill out a form... all in one place!

I don’t have any complaints at all with the software.

Boei is a convenient, multi-channel on site contact solution, it excels in simplicity, privacy, and analytics. It's ideal for businesses looking to improve communication quickly and effectively.

Boei offers a range of options that make it a worthy consideration for businesses seeking a simplified contact solution. What stands out for me are the 50 communication channels, ranging from messengers to many third party tools, the multi-language support, GDPR compliance, and analytics to measure interactions.

It could have more customization options for widget design and placement.

It makes it easier for website visitors to engage with me on the channel of their choice.

Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with.

None at the moment, everything is working as it should be.

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant

Ease of use, and painless integration of various chat platforms.

lacking integration with Frase and Gist and some of the labels are confusing.

The integration of communication channels like WhatsApp, Facebook Messenger and telegram as chat widgets on every page I like, the customizability and the very easy setup

I don't have anything to complain about, yet.

Excellent support and response

Ability to deploy across multiple sites as we have a SAAS platform

The default logos can be improved and perhaps some customization

Ease of Use Almost all the social media and chatting platform integration Amazing Price Support is awesome

More and better icons for integration(helpers)

Superb

They fact that it connects to every site and communication I can think of.

It's at the early stage of development and the ui could use a touch up but that's being very picky

Boei.help is a useful tool for any website. With Boei I was able to set up the social media interactions with a simple approach. I could customize the Boei setting in a uniform way. Moreover, did Boei speed up my website building speed.

Easy to use. It is a very simple set up proces.

Translations are hard to set up. On my multilingual website do I restrict the use of text. Just social media icons.

Ease of use and the number of possible integrations

Honestly I can't say there is anything I didn't like when using Boei.