Ferrari of CRM's

We are very great full we stopped using the other CRMs out there as non of them compare to this one. Top Notch A++++++

Pros

The best CRM hands down we have ever used. Support is awesome and the ease of use on all platforms is top notch.

Cons

They are adding new things all of the time which will make the system glitch out but nothing that has cost on business, only frustration.

Boomtown is the BEST lead CRM out there

I've used Commissions Inc, Luxury Presence, etc and Boomtown has the best features, most user friendly CRM out there.

Pros

Features, functionality, you can "set it and forget it". I've used many lead management systems and this is the best out there.

Cons

I only complain is that I wish they had an "open house" app feature from the NOW app where people can sign into your open house through the NOW app and it will put them directly into your CRM

Unethical customer service from my staff.

I had a truly unexpected and important reason for wanting to leave my contract early, was honest as I was told it wasn’t a “qualifying reason,” but said I would be honest in trying to get out of it and therefore was told I would owe the entire 12 months. I even said I had plans to try BoomTown again in the future. I told her that I let people out of contracts early for various reasons because it’s good business to treat people with respect and compassion when technically I could not let them out when they have a good reason. She said I would have to pay the entire amount to get out and threatened that they’ve won before when it came to attorneys. I said I was simply asking for the same ethical business practice that I give and after asking for her manager 5 times (I was never given their name or transferred), she said she would charge me $2400 to leave early but service cut off immediately. Later I was told a month’s notice is needed so that’s another $800 (it was actually over $800). I am writing this review because I felt that though technically they didn’t have to let me out of my contract, ethically it would have been a good decision and good business. I don’t think I’ve ever written a bad review and was very happy with BoomTown but when it came down to it and there was lack of cooperation, after having to pay thousands of dollars, I find it important to write this review. My hope is that someone will reach out to me to try and make this right.

Pros

The leverage I could have gained with the automation.

Cons

I didn’t like that the Consierge occasionally sounded like it was automated.

Great CRM not great Lead Gen

Like it for the CRM! Will keep using for that reason. Wish it synced better with ylopo.

Pros

Easy to use and keep track of clients, to-do's, calls, drip plans, etc. Great for note keeping and can share info easily with transaction coordinator and such.

Cons

Wish you could attach documents and didn't get great leads from their ads. We switched to a different system for lead gen.

Boomtown is great but expensive

Great!

Pros

Great features for tracking clients and automation for drip campaigns.

Cons

It seems a little dated and would be nice to have a face lift. A better mobile app would be helpful.