BoomTown
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Most Helpful Reviews for BoomTown
1 - 5 of 231 Reviews
Ashwin
Verified reviewer
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Real estate leads
Liked it. Loved the CRM easy to use and worth the money.
PROSLike this platform. One of the best way to generate real estate leads. Simple yet effective. Liked it.
CONSNothing in specific. As usual some of the leads weren't that great. But it gets expensive over time.
Vendor Response
We are so glad to hear that you are finding BoomTown to be a simple, yet effective tool! Our team works hard to design a user-friendly platform. Thank you for taking some time to leave us a review!
Replied April 2021
Lawrence
Real Estate, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2022
I almost left them but...
I ALMOST left them over the email issues. After two days of training on a competitor program I came back. It's that good.
PROSIt's super easy to use, once you work with them. Their canned drip campaigns work. They're property alert system is as good as I've seen (but it lacks a few functions I'd like). The interface for the client is excellent. It's super easy to stay organized.
CONSThey flag emails as invalid when they are valid. They claim there was a hack that caused ALL @mac.com and @me.com emails to be flagged as invalid and they claimed it was a common problem, yet when I email those addresses from my gmail account they go through. I can't tell if a person read a text. I can't distinguish between an email or phone listed as invalid from one that opted out (they should be identified differently. I'd like them to make it easier to embed images in communication.
Reasons for switching to BoomTown
My broker gave it to me for nearly nothing and started sending some facebook leads through boomtown. I accepted it for the leads.
Frank
Verified reviewer
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed March 2022
Way over priced for the value
I am overall let down by the system. Wish I would have found Follow up boss sooner versus throwing money away with this system. The opt outs are ridiculous.
PROSThe website was fairly decent. Also, the simplicity was good but for the price, there is a lot better out there.
CONSThe price was ridiculous and did not bring enough value in order to charge so high. A lot of times the price is backed by the value a system brings but not in this case.
Reason for choosing BoomTown
I thought it would be good fit for my business but ended up not being the best choice… I use follow up boss now. The best crm I have found yet.
Reasons for switching to BoomTown
I made the switch because I used boomtown before and enjoyed the simplicity. After they starting sending opt outs for nearly every text it never longer made sense to work with them. Also, the price just wasn’t worth it. There are better companies for a fraction of the cost. Also, they make it hard to get out of the contract if you do not like the system. The best company’s give you a free trial.
Leaanne
Verified reviewer
Real Estate, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2019
6 Year User
It was great! Far exceeded our expectations and helped us build great lead conversion systems!
PROSOur real estate team used Boomtown for 6 years. We loved the service and only moved for one major reason, to allow our administrative staff to use the same platform as our sales staff. We still recommend Boomtown to this day for someone looking to take their sales team to the next level. It is by far the most visually appealing real estate software, which makes it incredibly easy to use. I loved the ease of sorting clients by various criteria, to specialize the call lists for the day. The MOJO dialer integration led to major success for our team. If you are looking for a CRM, this one is worthy of a look!
CONSWe had to use Top Producer for admin (listing and contract management) which did not communicate directly with Boomtown. This forced us to audit and upkeep 2 systems simultaneously, and led to a lack of communication between sales and admin staff. If Boomtown made the platform user friendly for contract and listing management-we would have stayed indefinitely.
Ed
Verified reviewer
Real Estate, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2022
Great lead generation with a robust CRM
As a lead generation platform and CRM, Boom Town has proven successful.
PROSThe capabilities of lead management, seeing what the lead is interested in, and the ability to modify the properties to meet what the lead is searching for. A robust CRM at the back end is critical for the platform.
CONSCustomer support could be more available via a phone call instead of sending emails and awaiting a response. There should be better accountability by Boom Town on how the advertising monies are spent, with more frequent feedback and recommendations to implement for better lead generation. They are the experts in advertising, should be better transparency/accountability on their end. The inability to delete contacts.