BoomTown Software

Pros

It has all of my contacts and information on one platform. I am able to stay organized. The app is great and easy to use as well! I use it on-the-go!

Cons

I wish there was a way to search properties excluding a subdivision or area. The search criteria needs to be revised.

Pros

I love the multi-function drips from email to text with a variety of proven plans available through the user library so I do not have to re-invent the wheel.

Cons

The platform is expensive and takes dedicated time to become proficient. The training online is improving all the time so this could solve that issue.

Pros

Ease of use, mobile integration, thoroughness of data, ability to manage leads and lead flow are just a few.

Cons

Would prefer some different measurement tools for agents and some additional tracking for things like appointments set and held, etc...Really need deleted user data for text messages to remain in the notes. These and other items submitted to forum.

Pros

Mass emailing by tags and segments really are time savers. Hot sheets and best fit leads are a great way to resurrect archived leads. The NOW app is excellent!

Cons

The reporting still needs improvement. Would really love it if the To Dos would sync to Google calendar.

Pros

Lead follow up and systems to monitor clients. Wish we could create custom website branded more to the agent.

Cons

Branded to the broker, inability to brand me and create web pages for lead generation. Testimonial for other agents when they come to my URL? That's just wrong!

Pros

I love how easy the system is to use. I especially like the text feature and the ability to automate so much in terms of follow up. Realtors typically hate follow up so the system makes this piece a breeze.

Cons

I do wish you could mass email/text and that there were text campaigns. So many prospects prefer texting and this would allow us to set simple texts regularly.

Pros

CRM and the Excellent Templates. The software makes staying in front of Buyers and sellers effortless.

Cons

Can't delete leads from system or stop them from using system. Leads are sometime using the system for the great information but working with other Agents etc..

So many, real;y i can't list them all but top of mind are the following:
ease of communicating to agents (I'm a lender) the updates that they need before making the next call (and vice-a-versa)
Simple followup scheduling making it a no-brainer.
100% reliable the DB has never been down (even when bad storms evacuated Charleston, S.C.)

Pros

I like the advanced search features most I think, The ease of handling todo's when set. Love the integrated text and email campaigns. Haven't delved into Drip campaigns but can't wait to automate that from some of the pros hopefully on the Bombassadors hub. I have to say that I am 100% compelled to get into and live in my database on a daily basis. These calls allow me to make new friends every time I start to call people and it becomes a party so I'm thrilled because there are no restrictions that I have seen thus far that keep you from having serious fun while making money!

Cons

Gosh I don't even know because I haven't ran into one single thing that couldn't be done, However I haven't used it long enough to fully run it through it's paces. The only thing I haven't been able to do is export my email and text templates created under another user to my account once it was setup.

Pros

I like being able to text from the system and saving email templates so you do not have to write it out hundreds of time!

Cons

I am not a fan of not being able to change the source, I sometimes pick the wrong one in the drop down button and would love to be able to go back and change it!

Keeps me on track daily with clientss

Pros

the Phone App is easy and convenient to use - makes logging calls and memos etc super accessible. The Tagging ability makes keeping track of search areas convenient as well as other purposes.

Cons

No scheduling for text messages and auto pop ups for SOI when called for personal reasons. No Category Label on the ToDos...this would make it easier to prioritize on a daily basis.

lead generation

Pros

watching people search for homes, follow up and note sections for clients. Love how I can filter my clients by tags.

Cons

I want a team calendar attached that we can all use....Please make it a tab. PRETTY PLEASE. It would make it so easy for a team calendar on all contract dates to put on it.

Pros

A good place for the database to live and like the auto functions for the new leads. Gives us the time to get to them quickly without having to be monitoring the system 24-7. Love the integration with the mojo dialer.

Cons

import feature. I wish we could import and export as needed and by types not just an entire database.

Pros

I like the new BT app. It gives insights into things that I don't see in my regular database. I kind of wish that I could get that same information on the regular database. I like that it links to Mojo and does the e-alerts.

Cons

There is something way off about how the hotsheet determines Best-Fits. They are wildly off-base. I wish I could refine the search criteria for e-alerts a bit better.

Pros

How easy it is to keep track of how often you've touched clients, when you got in touch with them last, and the method of communication.

Cons

The Android app is pretty buggy and not super functional. It's slow to update with fresh leads that come in, so sometimes it's almost an hour after they sign up with our website before the lead hits my phone. I always get the email as soon as they sign up though.

I moved to Charleston SC in 2010 for a team leader role with KW. While searching for houses I noticed this website with the Casina Group that was very easy to use and was the best looking website available. When we moved back to Indianapolis at the end of 2012 to help with Amanda's parents we had to have this website for our business. Our first year using Boomtown coming back to our market after being gone for almost 3 years we called Boomtown. In 2013 Amanda and I closed 87 deals all from Boomtown. We hired buyers agents and have continued to grow our business every year. With the help of Boomtown we grossed our first million last year and are on our way to 2 million GCI this year.

Pros

It works!

We have been with Boomtown for several years and we are continually impressed with the software and the staff. The thing we are even more impressed with is that the company is always looking for new and innovative ways to grow their company and make their software better than any other software. If you are looking for next gen software that will keep up with best practices and trends in real estate - this is the software for you. And if you are looking for a company who truly treats you as a partner - then this is definitely the company you want to work with.

Pros

Very cutting edge
Awesome customer service
Always growing and improving

We have been using BoomTown a little over a year and the experience has been great! The site is so easy to use and if we ever have any issues the support team is so quick to respond. Very happy with our decision to join them.

I can say enough about how happy our team is with Boomtown. They have outstanding customer service and the program is so easy to use!

Pros

Super user friendly. Anybody can do this!

Terrific group of young professionals that were most helpful at the recent RE/MAX R4 convention in Las Vegas this week.

Pros

Support

Cons

None

This is a very strong lead gen platform and CRM. The over all ROI is in line with other platforms. Still needs some improvement for team tracking and tools but strong product.

Pros

Easy to use

Cons

Needs better tracking and reporting programs

Advice to Others

Need to be able to set up agent groups/teams within the company round robin and have the ability to monitor those groups production.