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Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8About BoomTown
Boomtown provides marketing and sales automation solutions for the real estate industry. Through Boomtown, brokers can select and customize a lead generation website, track and nurture leads, and monitor team success and sales. The application is SaaS based and can be accessed from an iPad, smartphone, and a tablet.
The automated marketing tools create a way for brokers and agents to stay in touch with prospects and clients so that agents can nurture leads without having to manually track all interactions. The system automatically sends notifications regarding listing updates, so that agents can remain up-to-date with their markets.
Boomtown features advanced website analytics, allowing users to track a prospective buyer's or seller's movements and in...
212 Reviews of BoomTown
Average User Ratings
Overall
4.62 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
September 2018
Daniel from Medway Realty
Verified Reviewer
Company Size: 51-200 employees
Industry: Real Estate
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2018
Ferrari of CRM's
We are very great full we stopped using the other CRMs out there as non of them compare to this one. Top Notch A++++++
Pros
The best CRM hands down we have ever used. Support is awesome and the ease of use on all platforms is top notch.
Cons
They are adding new things all of the time which will make the system glitch out but nothing that has cost on business, only frustration.
December 2019
Erica from Compass
Company Size: 2-10 employees
Industry: Real Estate
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
Boomtown is the BEST lead CRM out there
I've used Commissions Inc, Luxury Presence, etc and Boomtown has the best features, most user friendly CRM out there.
Pros
Features, functionality, you can "set it and forget it". I've used many lead management systems and this is the best out there.
Cons
I only complain is that I wish they had an "open house" app feature from the NOW app where people can sign into your open house through the NOW app and it will put them directly into your CRM
Reasons for Choosing BoomTown
I've used them both before and like Boomtown's backend much better
Reasons for Switching to BoomTown
Not enough CRM features
February 2021
Aaron from Live Triangle
Company Size: 2-10 employees
Industry: Real Estate
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2021
Solid Lead Generator
I'm a fairly new user, but the system is doing exactly what it's supposed to do. I'm consistently getting new leads interested in buying all around my local area.
Pros
I like the concierge team who automatically text my leads. This saves me time and allows me to focus my efforts on the hottest prospects.
Cons
You will need to put in the time to learn how to work the CRM. It can be overwhelming with how much is under the hood. If you invest the time and commit to working your leads, you will close more deals.
Reasons for Choosing BoomTown
The [SENSITIVE CONTENT HIDDEN] endorsement was a big factor.
October 2020
Shalee from goBE Realty
Company Size: 2-10 employees
Industry: Real Estate
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
2.0
Customer support
4.0
Functionality
3.0
October 2020
Great CRM not great Lead Gen
Like it for the CRM! Will keep using for that reason. Wish it synced better with ylopo.
Pros
Easy to use and keep track of clients, to-do's, calls, drip plans, etc. Great for note keeping and can share info easily with transaction coordinator and such.
Cons
Wish you could attach documents and didn't get great leads from their ads. We switched to a different system for lead gen.
Reasons for Switching to BoomTown
Cost, function, capability.
Response from BoomTown
Replied October 2020
Thank you for taking some time to leave us feedback, Shalee! We are sorry to hear that you have been unhappy with our lead generation efforts. If you have a moment, we would recommend reaching out to our Support Team to share some specifics, as they can coordinate with our Digital Marketing team to troubleshoot any potential issues or tweak the advertisements. Support@boomtownroi.com is their email address. Thank you!
March 2021
Deborah from EXIT Real Estate Consultants
Company Size: 51-200 employees
Industry: Real Estate
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Functionality
5.0
March 2021
Boom Town Training
Income has gone up
Pros
The fast contact with my clients, I can add a note and what do I remember about my client conversation.
Cons
I would like a window shopping and one to three years before they buy added to category.
Reasons for Switching to BoomTown
I move to this office.
Response from BoomTown
Replied March 2021
Thank you so much for taking the time to leave us a positive review, Deborah. We're glad to hear that things are going well with BoomTown and that your income has gone up!
