The best CRM hands down we have ever used. Support is awesome and the ease of use on all platforms is top notch.

It helps to effectively generate and manage leads,track them and follow up effectively till they are converted.

I think it takes a long time to hear back from someone regarding any problems or issues a user can have at times.

Their support staff is excellent, and easy to connect with.

This is a very advanced CRM and works well for the money. It is easy to use and set up automated drips for emails and texts.

The MOJO dialer integration led to major success for our team. If you are looking for a CRM, this one is worthy of a look.

Easy to use once you understood the concepts. Love being able to see what my clients were searching for on my team's real estate website.

It is always making things user friendly and it is efficient and effective in catching attention. Makes it easy to keep up.

We have received a lot of praise for this application and it helps our customers learn and explore.

BoomTown is competitively priced, so it makes it a great budget-friendly option while still offering excellent features.

I liked the deal that they gave my deal to be a user, and the amounts of other technologies they integrate with.

Easy to use and keep track of clients, to-do's, calls, drip plans, etc. Great for note keeping and can share info easily with transaction coordinator and such.

Website management easy to work with. Top Opportunities are easy to navigate through.

Adding a new lead (fake # or no #). Landline numbers (why not call? Just pass along to agent?).

It technically does have most of the features you'd want in a CRM and was built for the real estate industry.

I love the ability to track notes, calls, etc. I also like the ability to track transactions as well.

As a realtor my team uses boomtown and it has been so effective. It helps us capture the leads and follow up so easily.

I dislike not being able to delete bad leads. It's confusing on how to change a lead's general information.

The automative features are wonderful to help give ease of mind when keeping business and running a business.

Loving it and loving the addition of the dotloop integration.

Love everything about the system. Helps me keep in contact with my leads seamlessly.

Overall experience is very good, good customer support, good quality leads, just in two months I have already converted One Lead into Buyer Transaction.

Loved the CRM easy to use and worth the money.

It is a very user friendly CRM. Visually appealing, and the customer service department is there to help you with anything you need.

This automatic email currently can not be edited. It asks the client to call, but no phone number is provided in the entire message.

I hate the multiple windows that pop up when you update something, I'll have five or six boomtown windows open once im done updating.

That can be pretty annoying and inconvenient. Sorry if I didn't explain it correctly.

I like the included free service of having a concierge who does all of the pre qualifying for me so I can focus on other important tasks.

Great Customer service and training. Excellent pre-made action plans.

I like the integration of video into email marketing campaigns, newsletters, and other forms of electronic transmissions.

Great customer service, excellent drip campaigns.

Plenty of good usage as a CRM and the automated emailing works like a charm after it set up.

The speed to solutions and getting back to work quickly without waiting for a response or getting help/ solutions.

Support team, in particular, stand out as a team that provides star service whenever we need help, and I cannot praise them enough.

We have used that feature a lot to make the program our own. I also love the automated reporting so that I can send my reports to my superior by simply scheduling the action once.

Some times we have difficulties with the reports function. We found some troubles with planning tools and the synchronization with the software.

I really like the fact I can quickly filter data, so if I want to list all members and what activities they are interested in,  it's just a couple of clicks and I have what I need.

We increased our sales with the help of this software by tracking all the customer queries and filling them in a timely manner, so the software worth the investment.

Flexible, easy to track projects, intuitive. Excellent for exporters as can be used in multicurrency format.

Generally, as a business we are happy with the platform. The team at Workbooks are friendly and go the extra mile.

Runs very slowly at times, this makes for frustration on a busy support desk.

It is fully featured and has been a godsend for both GDPR compliance and integration and for developing marketing strategies.

Strong CRM platform with amazing support team.

There is very little that i dis-like about this software as any issues can be raised and put into development.

Overall it's very good, support is excellent and the team are very helpful.

The presales support was excellent, the vendor showing a real understanding of the client's needs and desire to get to the optimum solution.

Great CRM software at a good price point. It has all the functionality you would expect.

Cumbersome API, few integrations, especially in the US, poor response times for US support, since they're in the UK.

The reporting side is always very helpful, and the support team always do there best to assist and help. I would recommend workbooks to anyone wanting a simple, yet effective CRM system.

Relative to the completion, it provides a lot of functionality at a very reasonable cost. The support is responsive and good too.

There are too many tabs and it's confusing. If I put in a part number, only a portion shows in the tab.

It has taken awhile for the installation and setup - meaning that we are unable to use workbooks yet, because of problems with the initial setup with workbooks.

Customer support has improved since we started to use workbooks as we can easily track previous calls. Also the ease of creating and scheduling emailed reports helps greatly.

Good customisation; easy to use; automatic email reports. Highly adaptable and benefit for continuous development.

A great time saver, particularly when it comes down to GDPR compliance and integration. Also, it has been useful in developing marketing strategies.

This software is very easy to use that is why I would definitely recommend it to  other companies to use it to.

I like the reporting module, it is quite user-friendly.

I really like the ability to collaborate with my peers.

Excellent experience had by all. Team were responsive and felt like we had support from all areas.

The flexibility is key for us and the ease of use. If something is quite the way you like you can easily configure it and change it on the fly which is great.

The best thing about Workbooks is how flexible the reporting is and having access to API data for any report you create is an added bonus.

US Dollar

Boomtown provides marketing and sales automation solutions for the REAL ESTATE industry. Through Boomtown, brokers can select and customize a lead generation website, track and nurture leads, and monitor team success and sales. The application is SaaS based and can be accessed from an iPad, smartphone, and a tablet.


The automated marketing tools create a way for brokers and agents to stay in touch with prospects and clients so that agents can nurture leads without having to manually track all interactions. The system automatically sends notifications regarding listing updates, so that agents can remain up-to-date with their markets.


Boomtown features advanced website analytics, allowing users to track a prospective buyer's or seller's movements and interactions across the site. Sales analytics include dashboards that can help managers monitor their team’s engagement. The tool allows users to customize their product website and add features like mortgage calculator, home value estimator, price history, property details and property maps.



LongDescription

Activity Tracking

Drip Campaigns

Sales Pipeline Management

Task Scheduling

Lead Distribution

Pipeline Management

Communication Management

Template Management

Lead Generation

Email Templates

Content Management

Lead Management

Email Marketing

Social Media Integration

Activity Dashboard

Alerts/Notifications

Segmentation

Client/Property Matching

Lead Nurturing

Website Management

Reporting/Analytics

Third-Party Integrations

Task Management

Campaign Management

Prospecting Tools

Search/Filter

Contact Management

Interaction Tracking

Property Management

For Real Estate

For Real Estate Agencies

For Startups

Mac OS

Web browser (OS agnostic)

Windows 8

Contact BoomTown for pricing information.

Email/Help Desk

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

BoomTown

In Person

Live Online

Webinars

Documentation

Workbooks offers growing companies a SaaS platform to run their business and engage with their customers – at an affordable price. Workbooks designs, develops and implements its own software, which is targeted specifically at mid-market organizations.


The platform helps manage the sales team with real-time reporting and activity tracking, increase sales productivity with automated workflows and mobile apps, improve forecasting and make insightful decisions. It also allows companies to efficiently run marketing campaigns, manage data, segment and target accurately, measure ROI and drive alignment – maximizing the demand funnel.


 Businesses are able to easily create and deliver accurate sales quotes, generate contracts and orders, and sync the information with their financial system for maximum visibility and efficiency.


Finally Workbooks provides customer service functionality that includes multi-channel case management, activity history tracking, Service Level Agreements (SLAs) measurements etc. to help increase agent productivity and deliver an exceptional customer experience.



Commenting/Notes

Cataloging/Categorization

Customer Surveys

Forecasting

User Management

Internal Chat Integration

Data Enrichment

Product Catalog

Lead Capture

Performance Management

Customizable Reports

Document Storage

Proposal Generation

Access Controls/Permissions

Leaderboards

Data Synchronization

Customer Segmentation

Rich Text Editor

Customer Service Analytics

Referral Tracking

Contract/License Management

Electronic Signature

Calendar/Reminder System

Knowledge Management

Customer Database

Call Logging

Calendar Management

Call Management

Customizable Fields

Activity Management

Sales Trend Analysis

Data Import/Export

Email Tracking

Customer Support

Process/Workflow Automation

Self Service Portal

Opportunity Management

Configurable Workflow

Mobile Access

Sales Reports

Sales Activity Management

Performance Metrics

Territory Management

Channel Management

Text Editing

Shared Contacts

Marketing Automation

Role-Based Permissions

Request Escalation

Lead Segmentation

Workflow Management

Email Management

Source Tracking

Event Triggered Actions

Field Sales Management

Reporting & Statistics

Demographic/Firmographic Data

Reminders

Customizable Templates

Calendar Sync

Mobile App

Dashboard

Web Forms

Multi-Language

Mobile Interface

Real Time Reporting

Customizable Branding

Goal Setting/Tracking

Contact Database

Batch Processing

Campaign Analytics

Lead Qualification

Quotes/Estimates

Pipeline Reports

Appointment Scheduling

Sales Forecasting

Document Management

Web-based Deployment

Windows XP

Windows 10

30-day free trial, no credit card required.

Free Edition - FREE
CRM: $39 per user, per month
CRM Pro: $54 per user, per month
Business: $78 per user, per month
Business Pro: $95 per user, per month

BoomTown vs Workbooks

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