Certainly

Certainly is a cloud-based chatbot solution for e-commerce, webshops and customer care centers. The solution provides Conversational Artificial Intelligence (AI) enabled chatbot for sales, marketing, human resource and management professionals and helps users automate interactions between support teams and clients. Key features include adaptive conversational AI, zero-party data insights, conversation tracking, push notifications, data analytics and multichannel support. Certainly enables businesses to launch a Conversational AI assistant on their mobile application, messenger, website and integrate with Zendesk. Various departments and individual professionals can also manage the chats between human agent and an AI bot. Certainly sends live notifications to managers v...