Brandwatch vs Maximizer CRM

Brandwatch has 14 reviews and a rating of 4 / 5 stars vs Maximizer CRM which has 301 reviews and a rating of 3.98 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4 / 5 (14)
3.98 / 5 (301)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
3.5 / 5
3.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
September 28, 2021
November 14, 2021
Pros/Cons
  • Pros

  • It's a great tool for keeping track of your brand's social media, blog and media mentions across the web. It's also really easy to use.
  • The setup for social listening was quick and easy.
  • Cons

  • Customer service is poor and that makes or breaks a company. The queries were not always easy to write and trouble shooting them wasn't easily done within the program.
  • Though there are cheaper subscriptions available, but the number of mentions provided in those plans is very limited.
  • Pros

  • Excellent value for the cost. Powerful - will do all that I need for marketing and sales, plus more.
  • The outlook integration is an excellent feature, and we can save all our correspondence to the data base. We send a newsletter to all our clients through maximizer which is very easy to do.
  • Cons

  • The biggest obstacle for me is the mount of data entry and customization to make it flow for our company.
  • It is SO busy that it is difficult to use the tab after tab function leaves lots of sub levels un informed.
Pricing Range
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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