Brandwise

RATING:

4.8

(8)
Overview

About Brandwise

Brandwise is an enterprise grade digitization browser-based software, to authenticate products and build direct engagement channels with customers. This solution uses patented cryptoblock technology on permissioned blockchain to generate immutable digital signature for authentication. Create unit level engagement channel using QR/NFC. Acquire business intelligence, build brand trust, orchestrate dynamic content delivery to your consumers.

Brandwise Pricing

Starting price: 

$39.00 per year

Free trial: 

Available

Free version: 

Not Available

Brandwise Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

5

Most Helpful Reviews for Brandwise

8 Reviews

User Profile

Agnes Raja

Verified reviewer

Apparel & Fashion, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Innovative Customer Engagement Tool

PROS

We first met Brandwise team to explore the QR codes for product authenticity and customer Trecking, later the team had come with the wonderful customer acquisition and engagement platform which has been very useful for us to acquired new customers and retain customers through the engagement platform which also helped us to assess our internal efficiencies.

CONS

Customer segmentation and advanced customer Analytics.

Vendor Response

Customer happiness is the realistic tool to measure our progress, we are lucky to have a partner-customer like DeMoza (Pipin Fashions and retail Pvt Ltd). Mr. Agnesraja (who heads the business) has sharp instincts of business and its growth elements that helped us significantly in shaping Brandwise features. Agnes being a Tech savvy entrepreneur insisted us to deliver his vision aligned with our tech products. Starting with 8 stores, Brandwise is serving close to 100 retail stores of Pipin Fashions and Retail (formerly Audaz Brands), registering thousands of consumer experiences every day. Brandwise started with one service and expanded to more than 10 of them today. Our journey would have not been fruitful without a wonderful customer Brand like De Moza and her leaders - Mr. Agnes. We continue delivering value and building on it everyday with you. Heartfelt Thank you from Team Ciphercode Special Thanks from Venkat Terugu

Replied July 2022

User Profile

Mathan

Verified reviewer

Retail, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Good Experience

really good

PROS

Products are easy to adapt to our requirement.

CONS

We started using it for past 1 year, we have not faced any cons.

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed February 2023

Going good - Could have been better

Good

PROS

Giving a presentation at work.Organizing the work.Review of work.

CONS

AI could be further improvedNo good alignment when printedPics and data upload will take too much big file sizetab to tab movement will not save the data

Rashi

Retail, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Great platform for Customer Engagement and Database Management!

We approached Brandwise for creating campaigns for our retail stores to enable customer engagement and to collect customer database through their innovative QR scan technique. Their platform is extremely easy to use and the campaigns can be customized as per our needs. Moreover they have an exceptional customer service.

PROS

Easy to use! Can customize the campaigns as per our requirement. Real time data analysis. Excellent customer care support by the team!

CONS

Nothing to dislike as of now and so far we are extremely happy with the product and the service. The UI can be modified and can be made more interesting.

Shrenik

Retail, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Excellent Platform for customer Data Base Management for any brand in Retail Industry

So far so good. Even their customer support is exceptional. Would definitely recommend it to everyone in my network.

PROS

Very easy to use, extremely user friendly interface. The best part is we can customize the campaigns as per our needs can check the data on a real time basis.

CONS

There is a scope of improvement in the UI. It can be made more attractive and fun to engage with.

Vendor Response

Customer happiness is our real measure to progress, we are lucky to have a customer Brand Guess India. Starting few stores, Brandwise is now serving close to 10 retail stores of Guess India and registering thousands of consumer experiences per day. Brandwise started with one service and expanded to more than 10 of them today. This journey would have not been fruitful without a wonderful customer Brand like Guess India. Mr. Shrenik has been key in guiding us with timely feedbacks and clear requirements around which our products evolved. We take this feedback very positively to make it only better every day and add further value. Heartfelt thanks from Team Ciphercode

Replied July 2022

Anonymous

10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Good experience

PROS

Labeling of the new task and managing it with personalization

CONS

Personalization is not opensource wish to work on that.

Vineet

Retail, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Great channel for Customer engagement and Customer experience feedback

Great assistance in customer engagement and improvised customer experience

PROS

Easy to handle, Great for data analysis , smooth data extraction ,excellent support from administrators day in day out. Great customer relation by managment

CONS

Nothing as such , ,more variations would be impressive

Reason for choosing Brandwise

Simple and effective data analytic

Alekh

Computer Software, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Fantastic Product !

Fantastic !

PROS

Innovative solution for product authentication.Simple and easy way of creating and sharing of campaigns using QR code.Multiple options to engage with customers.

CONS

Information flow and feature usage can be more streamlined.

8 Reviews