Brightpearl

FollowUp CRM

Add to compare

Ratings & Reviews

Overall Rating

4.35 / 5 (120)

4.52 / 5 (182)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

July 2, 2019

January 23, 2020

Pros/Cons

  • Pros

  • They have a live tech department that can answer questions on the spot, by far their best feature. The price is reasonable. Accounting features didn't work for us, but should for most.

  • Multichannel!!!! BP's full Multichannel support is amazing, and it makes using eBay and Amazon super easy

  • Cons

  • Not cheap. but good value to money compared to other solutions. Can be tricky to set up but the team provide full support.

  • The warehousing side is still a little under developed but this is being worked on No real sell through reporting or reports to help you forecast.

  • Pros

  • The system had a nice dashboard and the ability to dial in on the numbers. Was easy to search for records and was helpful to project sales

  • I appreciate the way it allows me to see what I have to do next with each client. It puts clients that have urgent needs at the top and highlights them in red when I need to do something for them.

  • Cons

  • Needs a better functioning app. Other than that it is a definitely a great software for our roofing business.

  • The software is great. The mobile app does need some work. Particularly in the search area.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots