Brightpearl vs Velocify

Brightpearl has 133 reviews and a rating of 4.34 / 5 vs Velocify which has 229 reviews and a rating of 4.26 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.34 / 5 (133)

4.26 / 5 (229)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

December 2, 2020

January 1, 2020

Pros/Cons

  • Pros

  • It's super practical, easy to use and understand and it helps to track way more than other services.

  • Ease of use, plenty of help articles and great phone assistance too!

  • Cons

  • Not cheap. but good value to money compared to other solutions. Can be tricky to set up but the team provide full support.

  • It would be amazing if it could have more visual reports

  • Pros

  • I absolutely love this program, it is so easy to navigate and I love that I can customize my options.

  • I love the Lead distribution and disposition. It makes it easy to do business and be super efficient.

  • Cons

  • The only complaint I have is when updates are made to the UI and there is no notice, so I click on buttons that did not previously exist. It isn't a problem, just slightly annoying.

  • Some connection issues at times and you can call a lead when another is already on the phone with them. Other than that, no complaints.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Pricing Guide

2020 CRM Software Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos