--- title: "Bullhorn Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Bullhorn. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Bullhorn is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/bullhorn-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Staffing Agency Software](https://www.softwareadvice.com/staffing-agency/) / [Bullhorn](https://www.softwareadvice.com/hr/bullhorn-profile/) / Bullhorn Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/bullhorn-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/bullhorn-profile/alternatives/) # Bullhorn User Reviews ## Reviews summary - Overall rating: 4.0/5 - Total reviews: 1,023 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.0/5 - Value for money: 3.7/5 - Functionality: 3.9/5 ### Rating distribution - 5 stars: 414 reviews (40%) - 4 stars: 404 reviews (39%) - 3 stars: 125 reviews (12%) - 2 stars: 44 reviews (4%) - 1 star: 36 reviews (4%) ### Most mentioned pros - I am glad my company is using this system for us to have our time submissions as well as all of our hiring process. - Able to access clients easily and keep a good record of their information and interaction notes with them on file. - I like how easy Bullhorn is to navigate for timesheets. ### Most mentioned cons - Loading people into the database is painful; nothing is integrated, and everything is an additional charge. - Bullhorn is very cumbersome and it lacks the customization we need in the staffing world with many differing clients. - Sending mass emails is very complicated. ## Bullhorn customer reviews Showing reviews 1-25 of 1,023 (page 1). ### Strongest ATS & CRM for Agency Recruitment. - Overall rating: 4/5 - Reviewer: Joey B. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Great platform, database tool is top of the market, add ons make it shine even better. Once your recruitment program is a little bit mature, it's a must get. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Really solid, modular tool. I've used it for nearly 10 years, and it's all you needs as a recruiter. Workflows are intuitive, candidate/client database is very organized & searchable, and customization is strong. Some of the add ons will improve the tool dramatically - and the integrations to make this work with your other internal tech stack are easy to set up and manage. #### Cons Some of the outreach tools (email sends, mass messages, etc) are a bit old and don't offer a lot of variability. --- ### Good experience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been good. Implementation was fine and our organization has generally had a positive experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, AI features, analytics, the ability to create goals by department and person, web publishing #### Cons The experience with Bullhorn has been good. There are a lot of features, so it just takes time to learn them all. #### Reasons for switching to Bullhorn Needed a more advanced system that would work for the entire organization and all business units. #### Vendor response Thank you for sharing your experience! We are so glad Bullhorn is providing the advanced, unified foundation your organization needs across all business units. While our platform offers significant depth, we have designed our AI-powered assistant to simplify your daily workflow and automate manual tasks instantly. Our team is committed to providing the tailored onboarding and support your recruiters need to ramp up quickly and focus on making placements, so feel free to reach out to your account manager if you need additional support. It is wonderful to see these tools helping you hit your goals by department! Replied March 2026 --- ### Best Applicant tracking system - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Human Resources - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Bullhorn is one of the main tools that we are using to track our candidates. It is also easy to use. One of the best tools I've used so far #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros * User friendly * Can easily track your candidates * Can organize your candidates in the same group * Can email the candidates directly using the software * Can be used for searching candidates * Can easily determine if there's duplicate candidates #### Cons * Has a lot of tools that makes sometimes the user confuse So far this is the only cons that I have for this software. --- ### Bullhorn Review - Overall rating: 5/5 - Reviewer: Deontay N. - Verified reviewer: Yes - Industry: Human Resources - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I like how easy Bullhorn is to navigate for timesheets. it also is a good tool to display information needed if you have quesitons #### Cons The least i like about bullhorn is how sometimes it is difficult to modify time if there is an error in the system --- ### Extremely good recruitment tool, worth every penny - Overall rating: 5/5 - Reviewer: Ray F. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Switching to Bullhorn was the best decision our team made. It’s fast, reliable, and packed with features that make recruiting easier. Compared to other ATS systems, it’s extremely good :). Highly recommend it for any staffing or recruiting agency looking for a powerful, all-in-one solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bullhorn is an absolute lifesaver for recruiters. The UI is clean, modern, and easy to navigate. It integrates smoothly with other tools, saving tons of time. The automation features are really dang good, making tracking candidates and managing pipelines so easy. Their customer support is also super responsive and really helpful in my opinion. #### Cons Pricing can be a bit steep, but honestly, you get what you pay for. Some minor bugs here and there, but nothing that impacts daily work. #### Reasons for choosing Bullhorn It seemed like a more effective use of my money, and I heard much better reviews. #### Reasons for switching to Bullhorn Needed something that actually worked smoothly, had better automation, and provided real customer support. Bullhorn delivered on all fronts. --- ### Very useful tool when trained correctly and implemented for recruiters not management to track KPI's - Overall rating: 3/5 - Reviewer: Anthony C. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I believe it had the capabilities needed but I think it takes more up front investment in order to be used effectively, I got support a few times while using it and found them helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It was really simple to use and navigate through, It captured data from LinkedIn very easily. I believe the appearance can be customized by organization. Posted directly to job boards in a few clicks. #### Cons It was slow and looked really old, searching was a little frustrating giving inaccurate results at times #### Vendor response Thank you for this feedback. We are pleased to hear that once trained, you found the platform useful for navigating LinkedIn and posting to job boards. We hear your frustrations regarding the legacy speed and appearance of the platform. We have significantly improve our system speed and make regular updates to our user interface to provide a more modern, intuitive experience. Additionally, our AI-infused search tools are designed to eliminate search frustration by providing more accurate, real-time results. We agree that Bullhorn should be a tool that empowers recruiters to move faster, so please reach out to your account manager to ensure you are using these updated capabilities to their full potential. Replied March 2026 --- ### A Slowly Dying Product - Overall rating: 1/5 - Reviewer: Ashley A. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered It was great when we first bought it 5 years ago, but it has not kept up with the times. Their support is great, but so is the support at Loxo (and many other applications that are cheaper with better features). They also outright lie to you in order to sell you additional products that do not work the way they say they do. They did mass layoffs because they are losing market share. I would not recommend going onto this platform! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 1/5 #### Pros Support is great - that is literally the only nice thing I can say about this product b/c everything else is garbage. #### Cons This is the most antiquated system out there. They are doing mass layoffs and losing a lot of people to Loxo, which is what we switched to, and there is a reason for it. Loading people into the database is painful; nothing is integrated, and everything is an additional charge. Email automaton is an additional charge, but it's spammy, and you can't cater. The LinkedIn integration doesn't work properly. No AI in the entire system, no note-taking. There are too many steps and clicks to get simple things done. It's not easy to find information, and the search is the worst I've ever seen. It's still one of the most expensive platforms on the market, but it's not worth the price. #### Vendor response Thank you for your feedback. We are pleased to hear you have had a positive experience with our support team. We are currently trusted by over 10,000 global agencies, including the world's largest staffing firms, who rely on Bullhorn as their complete recruitment platform. Far from being antiquated, we remain a market leader. Our latest innovations in AI and automation are helping our customers find the 'gold' in their databases instantly and double their recruiter output. We provide a unified foundation designed to eliminate friction and the manual steps you mentioned. Please reach out to your account manager to see how these current capabilities are helping firms of all sizes scale efficiently. Replied March 2026 --- ### Easy to use! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love it! I am glad my company is using this system for us to have our time submissions as well as all of our hiring process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am actually working while using bullhorn, it keeps my time secure for me to submit, I get help whenever I need to and made my recruitment process super-fast and easy after I had gone through the interview process. #### Cons At first it was hard to understand, once you look around you can see that the user interface is made to be understandable in no time. #### Vendor response Thank you for the feedback. We are glad to hear that Bullhorn is helping you keep your time secure and making your recruitment process faster. It is helpful to know that while the system was hard to understand at first, you found the user interface to be understandable in no time once you explored it. We aim to provide a complete recruitment platform that eliminates friction from your daily tasks. Please feel free to reach out to your account manager if you need any additional support as you continue to automate your workflow. Replied March 2026 --- ### Great CRM System - Overall rating: 5/5 - Reviewer: Dylan M. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 10/10. This CRM System is a lot better than the previous one that we had. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great CRM system. Very easy to navigate and use. Works very quickly. Can multiple tabs/pages opened at the one time which is useful. #### Cons The automatic log out time can be a pain at times as it refreshes all tabs that you may have had opened. --- ### Bullhorn is great for perm recruitment - Overall rating: 4/5 - Reviewer: Graeme R. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall really good. Good level of prompt response from support and great help.section #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The flexibility and ability that the open apis gives, making it really customisable. #### Cons Its not built with temp recruitment in mind and isnt good for shift work #### Reasons for switching to Bullhorn Cost and functionality better with Bullhorn --- ### Bullhorn Review - Overall rating: 5/5 - Reviewer: Kim S. - Industry: Management Consulting - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The tool is well laid out and easy to use. There are a ton of features, even after 7 years of using Bullhorn, I still find that there are features I have not fully utilized. #### Cons The search capabilities within the tool are not the greatest and could use to be developed further in order to get the most out of Bullhorn. --- ### Review - Overall rating: 4/5 - Reviewer: Gregory C. - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I like that everything is organized. Easy to add notes, and files to candidates. Also easy to create job reqs #### Cons Add people can sometimes be a pain. When we people that apply through bullhorn they still dont show up in bullhorn and you have manually add them which takes time. Also if you dont use bullhorn for like 30min it logs you out. --- ### Outdated software - Overall rating: 1/5 - Reviewer: Rod S. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Poor experience in recruiting in the 21st century #### Ratings breakdown - Ease of use: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing to write home about. It is very dated #### Cons Slow, not intuitive and very clunky in the modern world #### Vendor response Thank you for sharing your feedback. We hear your frustrations regarding the speed and interface of the platform. While this feedback is from over a year ago, we want to note that Bullhorn is an all-in-one platform that receives regular updates specifically to improve system speed, modernize the user interface, and embed AI to eliminate manual busywork. We are currently trusted by over 10,000 staffing businesses to grow their placements and profit without growing headcount. Please reach out to your account manager to ensure your current setup is optimized with these latest improvements. Replied March 2026 --- ### Best review of Bullhorn ATS & CRM - Overall rating: 5/5 - Reviewer: Aishwarya A. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The overall experience with Bullhorn ATS & CRM is very good. It is cost friendly, effective to use and efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bullhorn ATS & CRM is the most useful and efficient and effective software to use. You can easily be trained to use this software. #### Cons As for now, there is no such cons of this software yet. It is very effective and useful. Also, it is cost friendly as well. --- ### A modern and collaborative ATS - Overall rating: 3/5 - Reviewer: Akshay S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Bullhorn ATS is a comprehensive software which provides many benefits to staffing agencies. I like the centralized database, time saving automations, custom workflows, and analytics reporting capabilities. It is also mobile friendly. Bullhorn is complex and expensive and may not be the best tool for a company starting out. The customer support can be improved as well. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Bullhorn has a centralized candidate database which allows users to store all candidate information, making it easy to access and search for candidates. Bullhorn allows users to customize workflows to fit specific recruitment processes at different companies. There are also plenty of time saving automations for many tasks in the recruitment process like resume screening, scheduling and candidate communications. It allows collaboration between recruiters and hiring managers. #### Cons Bullhorn can be complex and difficult to learn especially without technical experience. It can be expensive for start-ups as the pricing is based on the number of users. The tool is heavily reliant on solutions with other softwares which can be challenging to troubleshoot. The data storage in the tool is not as flexible as other competitors and there is limited customer support. #### Reasons for switching to Bullhorn Company decision --- ### Recruitment Consultant review - Overall rating: 4/5 - Reviewer: ma fatima b. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My main job is to find candidates and manage them on each steps and this software has been very effective from the start #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros candidate tracking, i love how all of my communication with the candidates are logged in bullhorn weather its from emails or Linkedin, and it is also easy to move candidates to different stages of application. Also there are features helpful to a recruitment team such as the analytics, helps to track activities of consultants #### Cons doing boolean search on bullhorn - not all candidates are being shown in the search results as the CVs need to be properly parsed. So will be missing out on most of possible candidates --- ### More placements plus potential clients - Overall rating: 5/5 - Reviewer: Glane R. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I only knew recently that you can simply drop a downloaded PDF from a LinkedIn profile of a candidate into Bullhorn and it auto-populates the fields which makes the work faster. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I like that you can put as much information in Bullhorn about the candidate, my favourite feature would be adding notes and you can notify your manager of whatever changes you made by tagging them to internal recipients. It makes the job easier and faster. #### Cons Sometimes, Bullhorn gets laggy, it takes time to load. And sometimes I would receive an error message after clicking the 'save' button. Had to clear the cached or reset my laptop to refresh the software. --- ### Excellent Recruitment Platform - Overall rating: 5/5 - Reviewer: Darshan S. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Collaboration between many other teams which is used in hiring process is a lot easier using Bullhorn. It helps us to keep each and everything track in a timely manner. Mass Emailing is the effective feature where you can send emails to many candidates whom we are exactly looking at without a candidate knowing them that it's a mass email because the mail looks as if you have sent the mail personally. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User friendly complexity is reduced a lot compared to the old version of software. It has an option to save the visa status of the candidate. Tracking candidates and updating their status if they are available in the market or not is easy. Using it couple of time makes you an expert in it. Picks up the exact candidates which we are looking for based on the key skills which we have used. It has an option to leave notes which helps other users in the same company to know in the candidate is interested or if any others have reached the same candidate. Each user has his own dashboard to check the number of submission done and the interviews. total number of candidate on boarded. Its lot worth than what we are paying . Loading time is less which helps us to reach many candidates with short duration of time. All the mails sent to the candidate is saved in the history which is more helpful. You can find the candidates profile by just making a search be his address or name or by his contact number. #### Cons if the resume is in the PDF format then this cannot be downloaded in the DOCX format. When we are facing an issue we don’t have a source to gain knowledge about it only the training of this software is given at particular time. I see that there is a bit delay in the customer service response. When we open three to four new tab and open new jobs in each and refresh the highlighting part will be interchanged. --- ### Organized and ease - Overall rating: 5/5 - Reviewer: Aillen G. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Great! its serves it purpose #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros i like the organized candidates profile and update every thing in this single database #### Cons all is serve well and perfect for the job --- ### Bullhorn review, stay away if you are not a large recruiting firm - Overall rating: 2/5 - Reviewer: mark r. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used unspecified for more than 2 years - Reviewed: February 2017 - Review source details: This review was submitted organically. No incentive was offered Their product lacks common sense functionality for basic recruiting. An example is the inability to remove a candidate from a target list from the candidate record itself. You have to navigate to a separate list section to remove the candidate from the list. There is zero relationship with them as a company. An example is having to go through a scripted check in with every customer service phone call, with a high probability of never speaking to say person twice. Another example is investing an hour of my time with their product management people for them to hear my input of suggested common sense functionality. Promises were made that the most simple suggestions would be done within "six months", it has been over twelve and none of them have been embraced. Their product updates are heavily centered around score boarding and other sales productivity and CRM measurements, etc. , largely for executives to analyze and motivate large teams. This functionality is not relevant or helpful to a small recruiting team. Their product is super inflexible and often requires professional services at $$ per session to make a change. An example would be a need to change all candidate's with the city name of "Washington" to "District of Columbia". This simple database update is not possible without Professional Services' involvement, at $$. This is a silly example, but you get the point. We finally decided to pull the plug and go to different firm. We had to pay up the entire contract in advance in order to get OUR data backed up. We immediately paid in advance, dealt with them wanting to bill us twice (not recognizing the advance payment) and with big delays and false promises on when will get OUR data. It has been two weeks, still waiting. STAY AWAY FROM BULLHORN. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 2/5 #### Vendor response Hi Mark, I'm very sorry that we failed to provide you with a great customer experience. While, one of the issues you mentioned (the ability to remove a candidate from a tear sheet from the candidate record) has been updated in a recent product release, I understand your additional frustrations. If you would like to discuss your experience with Bullhorn further, or if their is any way I can assist you in your cancellation process, please feel free to reach out to me at emily.saquet@bullhorn.com.i am happy to be of help. Best, Emily Saquet Customer Marketing Specialist at Bullhorn Replied January 1970 --- ### Bullhorn Review - Overall rating: 5/5 - Reviewer: Kiersten M. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I love that it's easy to sort through and use #### Cons I dislike that it can be a bit slow to run --- ### Customer support is amazing - Overall rating: 4/5 - Reviewer: Alex L. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It's generally super user-friendly. the ability to have multiple tabs open within the CRM. Being able to flag actions/comments to other team members. it allows the team to keep track of applicants and where they are in the process. Great and consistent customer support. #### Cons The searches are inaccurate - narrowing down candidates takes much more time than it should. No simple way to view all CV sends interviews and other bits of pipeline all on one page. The Dashboards aren't great. --- ### Bullhorn, straightforward - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Human Resources - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered Cost wise you only pay for a CRM solution but you also get a job board something that is gold for recruiters, an extra job board is always welcome. It does also save time, something that most of us fail to realize it takes a couple of minutes to parse a candidate to any crm system with all the information in a resume, Bullhorn solves this by automatically parsing candidates to its system,specially if Monster.com is linked. You can save precious time and get more time to reach candidates vs parsing them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bullhorn is one of those software's out there that are pretty straightforward in terms of use. Great specially for those starting out in the recruiting world. What makes bullhorn great is that its not only a good end to end application tracking system but it also serves as a candidate pool of all the candidates that all the users within the company has ever entered in. Not only do you get a CRM but you also get a Job board. For recruiters like me another Job board to source on is another mine of gold. Its also great that you can link Monster.com to it. Makes parsing candidates form Monster a lot easier and saves time. #### Cons Nothing really , I just wished they had like a night mode or a livelier color scheme. --- ### Customizable but Limited Efficiency - Overall rating: 3/5 - Reviewer: Sandy H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I liked Bullhorn for its ease of use, but there were some areas where they really fall behind. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Bullhorn is easy to learn how to use and makes many functions of the Staffing world easier--for example, you can add custom fields to Bullhorn pretty easily to start tracking new aspects of your business, and it's fairly simple to add candidates, parse data, etc. The reporting features are very helpful, provided your employees add in the data when they are supposed to. It's easy to filter out people and get the call lists you need. #### Cons Bullhorn's integrations with other software systems is a huge problem, as it decreases efficiency in the workflows. For example, although it can integrate with Sterling I-9s, it can't integrate with background checks. Even the I-9 integration looks sloppy and crashes a lot which adds many extra steps to your workflow. It always amazed me how hard it was to integrate with a phone system--even after their multiple updates we couldn't click a number and dial it from the computer. That alarms me, as this software is built for people who are on the phone all day. It's hard to do a mass-update for people. For example, if you add a new field, it's hard to complete it for a bunch of people and when you make the changes it often crashes the system. If you've been in business for a while this is a problem. --- ### Bullhorn Review December 2016 - Overall rating: 5/5 - Reviewer: Tim S. - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2016 - Review source details: This review was submitted organically. No incentive was offered I have used Bullhorn since 2007 in two different companies. In the first instance, I helped integrate Bullhorn into the company and found Bullhorn support extremely helpful in migrating our data from our old system into Bullhorn. The process went smoothly and our deadlines were met; I still remember this after all these years. I continue to use Bullhorn in my current company and find it an extremely effective tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bullhorn Technical Support is simply amazing. I am in awe of their customer service and their knowledge of the system. Customer Service for me means that I'm not put on hold for an inordinate length of time nor am I forced to leave a message after negotiating with a voicemail system that requires me to struggle with too many options. I greatly appreciate Bullhorn Technical Support's sending me a follow up email to any issue I may have had; these emails help me to remember the issue and how it was resolved. Lastly, I realize that Bullhorn has many partners in its Marketplace but I do not receive solicitation calls from them; this is very important to me, as I receive many such calls from other vendors and it is a burden to say the least. #### Cons I do not remember which version of Bullhorn I used at my first job (from 2007 to 2013). I do know, however, that when I started to use Bullhorn in my second job one of the features that was available in the earlier version (ability to run ad hoc reports based on the various fields in Bullhorn records) was no longer available. I found this feature extremely useful as a Bullhorn administrator for my company and regret that it's no longer available; it provided a level of detail and a freedom of reporting that is not found in the canned reports. I understand that Bullhorn's maintaining such a feature can be a heavy one, but I miss this feature nonetheless. I think it was called Bullhorn 360. Lastly, I do have one other comment. I love the "Merge Record" feature but I find it very complicated to choose the secondary record from the list after I've chosen the primary record first. The primary record shows up as an option when choosing the secondary record for the merge. This is a small detail but one that would be wonderful to correct. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/bullhorn-profile/reviews/?page=2) --- Bullhorn Reviews, Pros and Cons - 2026 Software Advice