Bullhorn CRM

ConnectWise CRM

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Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.09 / 5 (962)

4.08 / 5 (183)

Ease-of-Use

4.0 / 5

3.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

August 5, 2020

August 7, 2020

Pros/Cons

  • Pros

  • I really like the Ease of use and customer support, the functionality is great and it integrates with many products

  • Ease of use couldn't be simpler. Easy flow process and creation features. Love the integration to back office

  • Cons

  • 1. The UI shows flashes of brilliance with certain aspects, but lacks uniform functionality across the board. 2. Base package goes the distance, but some needs and wants carry additional cost/spend.

  • The internal search capabilities could stand to be much more robust however I would still highly recommend this product.

  • Pros

  • I like that it connects with so many other apps to pull data and include in-depth information. The search functionality is really great to be able to look at recurring issues.

  • Fairy easy to learn and some Features are great like service board and scheduling. I like the ability to send my PO’s directly from the software.

  • Cons

  • Ramp up time, depending on your role, can be a bit lengthy, the training video's provided by ConnectWise are decent, but are sometimes lacking.

  • It is a complex program and the setup consultant was great but it is hard to know what you don't know. I would have liked more detailed help with the set up.

Pricing

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Product Demo & Screenshots

Product Demo