Bullhorn CRM

JIRA Service Desk

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Ratings & Reviews

Overall Rating

4.09 / 5 (952)

4.36 / 5 (252)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

April 29, 2020

May 22, 2020

Pros/Cons

  • Pros

  • I really like the Ease of use and customer support, the functionality is great and it integrates with many products

  • Ease of use couldn't be simpler. Easy flow process and creation features. Love the integration to back office

  • Cons

  • 1. The UI shows flashes of brilliance with certain aspects, but lacks uniform functionality across the board. 2. Base package goes the distance, but some needs and wants carry additional cost/spend.

  • The internal search capabilities could stand to be much more robust however I would still highly recommend this product.

  • Pros

  • Very details and easy to use. Getting around the menu are easily labeled. You are able to use it to log time.

  • Easy to use, nice UI, simple but at the same time very powerful. Queses and processes are extremely flexible.

  • Cons

  • Lack of UI customization features but not critical. Satisfaction reports are a bit limited but not critical either.

  • JIRA is a very helpful and useful program, that is unfortunately still lacking on the design side of the spectrum.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots