C2CRM

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C2CRM

by Clear C2, Inc.

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About C2CRM

C2CRM is a comprehensive middle-market CRM solution (offered as On-Premise or in the Cloud) designed to integrate sales, marketing and customer service into one seamless, collaborative operation. It is built on a platform that leverages the latest technology offering a rich graphical experience in a simple to use web browser interface. Employing a role-based methodology, the C2CRM UI is intuitive fostering high user adoption rates. Its mobile app interface allows for similar functionality to the desktop version of the software. The application is an all-inclusive approach to earning and keeping loyal customers, leading to increased profitability and market leadership. C2CRM’s modular design allows companies to scale the solution functionality to meet their nee...

C2CRM Pricing

C2CRM can be sold as a software and hardware solution on quality IBM equipment or by itself, dependi

Starting price: 

$37.00 per month

Free trial: 

Available

Free version: 

Not Available

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C2CRM User Reviews

OVERALL RATING

Showing 4 reviews

Jill

BHL Boresight, Inc.

Verified reviewer

Company size: 11-50 employees

Industry: Oil & Energy

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed May 2018

Simple to implement and tailor to meet our small, niche industry business needs. Excellent support.

Pros

C2CRM is extremely robust, yet flexible enough to be customized to fit our unique business needs. Our users are not tech-savvy, and are still able to navigate the system to enter or retrieve the information they need to track leads, manage sales activities, track products and provide support for our customers. We use the communication features extensively to send targeted information to one or many contacts in the form of either auto-generated form letters or product announcements. As a small business with limited resources offering 24/7 support, this has improved our ability to keep in touch with our customers both on the sales side as well as with product support. In using functionality included with C2CRM along with some customization, we are notified when customers register to download our products, then through a series of workflow enabled form letters, manage customer set up and authorization to download specific product types. For us, the key to choosing and retaining a software product is in how well it is supported. We have never had an issue reaching and receiving assistance from the C2CRM support team. They are always professional, courteous and most of all, knowledgeable. C2CRM has become so tightly integrated with our business process that we cannot imagine how we ever have managed without it.

Cons

There is really very little that we don't like about C2CRM. The only thing that comes to mind is the inability to do a mass delete, which can be both good and bad. We may not be able to quickly delete a list of items that we no longer need, but we also cannot quickly delete items that should NOT be deleted!

Douglas

Brown Chemical

Verified reviewer

Company size: 11-50 employees

Industry: Chemicals

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed July 2018

We have a great working relationship with the Clear Team. C2 is core to our business structure.

Allows us to manage large amounts of technical documents required by our Customers, as well as track the dissemination of the documents to the Customers and conversations associated with that process.

Pros

We have spent a considerable amount of time individually tuning the product to fit our business model, and have gotten superior results. Powerful, flexible, and adaptable to the way our company functions.

Cons

No material issues that come immediately to mind. If we come across an issue the C2 Team corrects it in a timely fashion.

Doug

Aiphone Corporation

Verified reviewer

Time used: Free Trial

Review Source: Capterra

Ease-of-use

5

Customer support

5

Reviewed April 2014

C2CRM - A True Business Partner

C2CRM has been a reliable Business Partner of mine for over a decade. Their Team truly understands my business and has helped me to provide a reliable and customizable solution for my Sales Force and Internal Support Team. C2CRM provides my Remote Sales Team with real time Leads, Customer Issues and much more. This is our Killer app!

William

Peninsular Cylinder Company

Verified reviewer

Company size: 51-200 employees

Industry: Machinery

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

5

Reviewed July 2018

Team is the main reason why we are extremely pleased with our decision.

Pros

The logic is written in the software to manage our customer base. Team has been extremely helpful to point out the virtues and benefits.