Campaigner vs Solutionreach

RATING:

3.9

(427)

Campaigner has 427 reviews and a rating of 3.93 / 5 stars vs Solutionreach which has 228 reviews and a rating of 3.86 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (427)
3.9 (228)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
December 18, 2023
March 26, 2024
Pros/Cons
  • Pros

  • Becomes fairly intuitive after a short while. The list building feature (my list) is nice.
  • The technical support staff is AWESOME. They help solve issues (usually user made) in short amount of time and they're accessible through chat or over the phone promptly.
  • Cons

  • If the system updated missing location information based on IP demographics.
  • We were on another platform and Campaigner bought that company. They required us to cut over in an unacceptably rapid timeline and gave no instruction on the switchover.
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  • Pros

  • Helps with appointment reminders AND review management for a reasonable price; customer service is amazing.
  • I love that we have our patient reminders go through this program. I also love being able to send birthday greetings out to our patients.
  • Cons

  • Some patients complained about multiple contact attempts etc but this was just an error we made as a new user learning to select the proper settings, etc.
  • Can be difficult to maneuver from time to time due to updates/ modifications made to the programing.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos