Carsforsale.com vehicle history reports screenshot
Supported Operating System(s):
Web browser (OS agnostic)About Carsforsale.com
Carsforsale.com is a cloud-based marketing solution, which helps automotive businesses manage multiple lead channels and track conversions. Its key features include document management, photo overlays, appointment scheduling and competitor analysis.
The application allows dealers to record visitor information, create lead generation forms and generate reports. With its inventory module, team members can import vehicle data and publish listings to various shopping sites. Managers can use the solution to monitor investments and profit/loss metrics.
Carsforsale.com integrates with third-party platforms such as Credit Acceptance, Westlake Financial Services, 700 Credit, Pure Chat, Edmunds, Google Tag Manager, Facebook, Contact at Once an...
1,085 Reviews of Carsforsale.com
Average User Ratings
Overall
4.63 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
January 2020
Samantha from Osceola Auto Sales
Verified Reviewer
Company Size: 2-10 employees
Industry: Automotive
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Excellent value and utility
Signing on with Carsforsale.com has allowed me to trim my budget without losing any revenue (sometimes you trim a lead generator and are surprised to notice an effect when you thought they didn't perform). This isn't the case - moving to Carsforsale was wonderful for us professionally.
Pros
I honestly am very satisfied with all of the utility and versatility of Carsforsale.com. We were looking for a more price-effective option for a website. What we did not bargain on was ALL of the tools that came with. Not only do we have our website, but it accurately lists our inventory and the updates are nearly instant. We also enjoy the export to our other lead generators as well as Facebook Marketplace. It is seamless and easy.
Cons
There isn't anything that I strongly dislike about our Carsforsale.com website. One thing I wish we had more option with is images on our website or the ability to add pages. However, given the price tag - I'm not going to get too worked up about it!
Reasons for Switching to Carsforsale.com
As mentioned previously, we needed to cut costs and boom - this helped us trim about $500/month
January 2021
Joshua from Holland Rescue Mission Auto Sales
Company Size: 2-10 employees
Industry: Non-Profit Organization Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2021
Carsforsale Keeps Growing - in a good way
Open to ideas and helpful organizing menu options.
Pros
Easy to add inventory with photos on my desktop PC or from my phone with the app. I appreciate that they continue to add functionality to their website. Customer service is great!
Cons
Some of the features from a higher priced software out there. Would like to be able to add our own custom webpages for vehicle donations.
Reasons for Choosing Carsforsale.com
More of the essential features that we use on a regular basis.
Reasons for Switching to Carsforsale.com
Better features and referral bonus
April 2020
Josh from Auto Edge
Company Size: 2-10 employees
Industry: Automotive
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
Best Bang for your Buck
Their Customer service is 5 star very knowledge able and always there to help.
Pros
We are a independent Dealer and for one price we get an amazing website with unbelievable tech support and easy to understand and follow basic CRM to track our leads, plus they help us post to social media. Have an app to use, plus you get to post all your units on their listing sight on top of all that! BEST BANG FOR THE BUCK HANDS DOWN!!!!
Cons
Wish it was easier to assign the lead to my sales people from the APP.
Reasons for Choosing Carsforsale.com
Bang for the Buck! Local Midwest company with this much reach and this great of service. Can't find that at any of the BIG TECH Company's period
Reasons for Switching to Carsforsale.com
To expensive horrible customer service
November 2019
STEVE from tri state truck sales
Company Size: 2-10 employees
Industry: Automotive
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
5.0
Functionality
3.0
November 2019
Great Tool
whenever I call in for help, I am able to resolve my issue. Usually is just user error!
Pros
Easy to add inventory and check on VINs. Great for uploading pictures as they are formatted as the best format needed for the website.
Cons
integration with Craigslist and Marketplace could use some work
Reasons for Choosing Carsforsale.com
Better exposure on the internet
Reasons for Switching to Carsforsale.com
Dealer Car Search is not as well known so when searching the internet, my stuff didn't show up as readily as Cars for Sale
Response from Carsforsale.com
Replied November 2019
Hi Steve, our customer service team tried reaching out to you but, unfortunately, we weren't able to catch you. If you get a chance, please give us a call back to discuss some of our tools to help you leverage them for the maximum amount of leads possible. Give us a call at (866) 388-9778 and we'll walk you through next steps with our integrations.
November 2020
Amy from Budget Auto
Company Size: 2-10 employees
Industry: Automotive
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
November 2020
Helps my business grow
Customer service is top tier. We always get a happy person (no automated responses) willing to help, quick on follow up and answers our questions. We've been extremely satisfied with how Carsforsale was one of the first to integrate with Facebook and has continued to add the latest and greatest technology to help our business grow -- like chat/text responses, COVID messages and social media.
Pros
The software is easy to use, mobile friendly, and stays up to date with the latest advancements and features you are seeing out there.
Cons
Leads must be answered in the software instead of in the CRM. Doesn't not automatically automate with our inventory management software -- which I admit is very old. You have found a work around for us, which I appreciate tremendously, just wish the updates were a little more frequent.
Reasons for Choosing Carsforsale.com
best bang for the buck. Pricing was perfect for a small independent dealer like us who can't afford to spend hundreds of dollars a month to get our inventory on the web. It was simple, effective and affordable.
