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> Reviews of CDK Global. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CDK Global is a good fit for you!

Source: https://www.softwareadvice.com/crm/cdk-drive-profile/reviews

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CDK Global Reviews

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[Overview](https://www.softwareadvice.com/crm/cdk-drive-profile/)

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# CDK Global Reviews

## Reviews Summary

## Overall Rating

4.1

* * *

## Ratings Breakdown

5

(105)

4

(55)

3

(29)

2

(12)

1

(9)

## Secondary Ratings

Ease-of-use

4

Customer Support

4.1

Value for money

4

Functionality

4.1

* * *

### Pros

"Ease in looking up training classes, ordering toner and and CDK University which has tons of info on CDK reports and options."

"Overall it is the best system in OEM world, customer service and helpline is phenomenal and handles any tasks requests quickly"

"Robust system that is able to handle multiple locations and multiple charts of accounts across manufacturers"

### Cons

"What I like least is that you can only search by account number, invoice or part number and not by VIN or PO, it freezes up a lot and has had issues being usable at all numerous times in the last couple years and it does not save your settings when you change them, as soon as you restart your computer it goes back to the originaly settings, even though I have hit save numerous times in each screen it does not safe."

"For instance when you change the inversion color from the ugly gold to a different color it will not stay."

"The recent data breach and subsequent long term service outage was a major disruption to our business and resulted in significant revenue loss and added labor to recover once service was re-established."

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CDK Global Reviews, Pros and Cons - 2026 Software Advice